IBM Embedded Software Gives Mobile Customers Access to Lotus E-Mail
Armonk, N.Y. — Aug. 8
To power businesses and consumers with mobile Web computing capabilities, IBM announced it has expanded its relationship with AT&T Inc., Sprint and other wireless carriers to provide broader e-mail access to customers who use IBM Lotus Notes and Domino software on their handheld devices.
AT&T and Sprint have certified for use by their customers IBM's Lotus Notes Traveler software that enables wireless replication of Lotus Notes e-mail, calendaring and personal information management (PIM) data on select smart phones.
IBM's Lotus Notes Traveler software can be loaded with all of the set-up information preconfigured. This means it is "wireless replication-ready" as soon as the customer starts using the new device. Standard data-usage charges apply.
The devices from AT&T that have this capability are the AT&T 8525, AT&T Tilt, Moto Q Global, Palm Treo 750, PantechDuo (Mustang C810), Samsung Blackjack and Samsung Blackjack II (i617). The devices from Sprint to include it are the Touch by HTC, Samsung ACE, Palm Treo 700wx and Palm Treo 800w. There are more than 140 million Lotus Notes and Domino licensed users worldwide.
This is part of IBM's global initiative to promote mobile access to its open-collaboration software to increase customer loyalty as more people, both business and consumer, migrate daily activities to the mobile Web. In a sign of the times, more and more mobile device makers and service providers are partnering with IBM to capitalize on the flexibility and growing popularity of IBM's open-standards-based software as an alternative for their customers.
These agreements initially focus on Lotus Notes Traveler but will expand to include additional IBM solutions that empower the rapidly growing mobile workforce in North America and Europe and eventually to the emerging markets of Asia, Africa and Latin America.
"Collaboration addresses the needs of workers no matter where they are. A leading differentiator for wireless carriers will be the richness of the capabilities they can carry on their networks to empower the growing mobile work force," said Kevin Cavanaugh, vice president of IBM Lotus Collaboration and Messaging Software.
This is another key milestone in IBM's strategy of making its profit engine — software — ubiquitous, whether its presence is apparent to the person using it or not. In recent months, IBM launched software support to enable rich new applications for Sprint smart phones by embedding Lotus Expeditor software into the Sprint Titan mobile phone development platform. The open, Eclipse-based Lotus Expeditor enhances technology by extending its use into new capabilities.
Additionally, Sprint customers can now get mobile access to their corporate email accounts on select non-PDA Sprint phones such as the new Samsung Instinct. Easy access to IBM Lotus Notes and other corporate e-mail accounts is now available through Sprint Mobile Email Work, as an extension of Sprint Mobile Email's existing access to personal e-mail accounts from other companies.
IBM Helps People Stay Connected With New Mobile Software and Services
IBM also announced new software and services for mobile devices that closely mimic desktop features formerly found only on the PC. Designed for both business users and consumers, the new offerings can help individuals make better business decisions faster, while connecting friends, work colleagues and teams beyond what has been available in the PC era.
According to a recent report from IBM's Institute for Business Value, the number of mobile Internet users worldwide is projected to approach 1 billion, a 191 percent increase from 2006 and a compound annual growth rate of 24 percent. Also, 67 percent of all workers today use mobile and wireless computing.
To capture this market demand, IBM is combining its software, services and research expertise to develop new mobile products and services. The new software includes products with business intelligence, collaboration, social networking and business performance capabilities. In addition, IBM is providing developers with new tools to make existing software applications run on mobile devices. IBM's software is built on open standards so it can be used with most mobile platforms including BlackBerry, iPhone, Windows Mobile and Symbian.
IBM is announcing new business consulting services to help companies manage a mobile work environment. Called Mobility@Work, the consulting and implementation services can help employers increase productivity by as much as 30 percent and cut real-estate costs, the second largest corporate expense after salaries and benefits.
Mobility@Work helps increase the flexibility, efficiency, resiliency and employee satisfaction of companies by providing a mobile work environment that allows employees to collaborate across business and geographic boundaries while providing secure access to applications and connections to colleagues.
Automating services capabilities is a critical part of IBM's strategy. The strategy includes analytical software developed in IBM Research coupled with high-value consulting services to help organizations in different industries get up and running faster with tested methods to more quickly align resources to market conditions.
Using a combination of the new software and services, employees and executives on the go can have an instant view of how their business is performing, either at a company-wide or a very detailed business process level, depending on the person's role within the enterprise. Using collaboration software, that information can then be shared across a team and action can be taken, all using a mobile device.
Combined with business event processing software from IBM, companies can identify patterns and establish connections between events and then initiate a trigger when a trend emerges. A business event represents a slice of time, down to the millisecond, and could be something like a stock trade or online purchase. The role of event processing is becoming increasingly important because it enables companies of all sizes and industries to analyze and respond to minute market changes based on information being collected from millions of mobile devices.
The new IBM mobile software products include:
- IBM Rational Business Developer is software that helps developers create Web 2.0-style applications in IBM's newest business language, Enterprise Generation Language (EGL), to run on a mainframe or mobile devices. EGL makes it easy for developers to build new applications, like mobile Web applications or extend existing applications without having to be familiar with the underlying middleware or platform technologies. Currently, the Web 2.0 support for IBM Rational Business Developer is available as an IBM alphaWorks project.
- IBM Rational Host Access Transformation Services (HATS) is software that helps developers transform green screen applications into a mobile user interface and web services allowing end-users to access mainframe applications from a mobile phone, PDA or other remote mobile device in a highly secure manner.
- WebSphere Business Monitor is business-activity-monitoring software that allows users to measure business process performance, monitor ongoing and completed processes and report on business operations. It provides real-time information on customizable business dashboards to identify business problems, correct exceptions and change processes to increase business competitiveness by improving process efficiencies. WebSphere Business Monitor is now available on BlackBerry devices and will be available on iPhone in the fourth quarter of 2008.