At XNET, It's All About Attitude
By Lindsay Edmonds Wickman —
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“Our philosophy is engineer a product or service so that you don’t have to administer it,” he said. “You don’t have to maintain it. In a nutshell, get people to a spot where they grow themselves out of their job and what they did maintains itself, and they can engineer new products and new services.”
Each employee also needs good communication skills, as they deal with customers on a firsthand basis. In addition, Zards looks for candidates who have the right thought process and ask relevant questions when dealing with clients. But in the end, what puts a candidate far above the rest is the interest to further one’s knowledge, passion and attitude.
“One of my favorite questions is, ‘What are you doing to continue your education?’” he said. “And if they don’t have an answer it’s a big minus. I want to hear people saying [they] go to a whole bunch of different Web sites and [are] constantly learning about new technology. I need people who are constantly tinkering, playing [and] learning. That legacy enterprise guy who had an unlimited budget, who was managing 100 servers is not the guy who’s going to be on his tiptoes at night learning about the latest technology that we’re going to be using three years down the road.”
– Lindsay Edmonds Wickman, lwickman@certmag.com
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