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Monitor and manage an IP telephony network using Internal Server Tools

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These questions are based on 642-444 − Cisco IP Telephony for Release 4.x.

Objective: Monitor and manage an IP telephony network using Internal Server Tools
Sub-Objective: Describe the use of Serviceability tool

Multiple Answer, Multiple Choice

Which two of the following statements are TRUE regarding the Admin Serviceability Tool (AST)? (Choose two.)

  1. The AST uses only Hyper Text Transfer Protocol (HTTP) to monitor device status.
  2. The AST provides an error notification mechanism.
  3. The AST displays performance information of CallManager components in a cluster.
  4. The AST connects directly to devices using Transmission Control Protocol (TCP) for troubleshooting system problems.
  5. The AST monitors real-time behavior in a Cisco CallManager cluster.

Answers:
C. The AST displays performance information of CallManager components in a cluster.
E. The AST monitors real-time behavior in a Cisco CallManager cluster.

Tutorial:
The Admin Serviceability Tool (AST) is used to display the performance information of CallManager components in a cluster. AST also monitors real-time behavior in a Cisco CallManager cluster. AST is integrated with the Cisco CallManager administration and serviceability software, and it provides alert notification, which helps in the troubleshooting process. The following statements are also true regarding AST:

  • AST uses HTTP and TCP to monitor device status.
  • AST connects directly to devices using HTTP for troubleshooting system problems.

The option that states AST uses only HTTP to monitor device status is incorrect, because AST uses HTTP as well as TCP to monitor device status.

The option that states AST provides an error notification mechanism is incorrect, because AST provides an alert notification mechanism.

The option that states AST connects directly to devices using TCP for troubleshooting system problems is incorrect, because AST connects directly to devices using HTTP for troubleshooting system problems.

Reference:
Cisco CallManager Serviceability Administration Guide, Release 3.1(1) > Admin Serviceability Tools > Overview

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