District Court of Maryland Selects Triumfant Software for Computer Problems
BackBy —<p><strong>Rockville, Md. </strong><br />Triumfant, a provider of continuous monitoring and control software, announced the U.S. District Court for the District of Maryland has purchased Triumfant Resolution Manager. Resolution Manager automatically identifies and fixes problems in desktops, laptops and servers before the problems become service-desk calls and adversely impact user productivity. <br /><br />Triumfant Resolution Manager is the only solution that automatically detects and repairs both familiar and unknown issues such as configuration errors, malware and IT policy violations that can become problems and cause disruptions in an organization’s computing environment. <br /><br />Resolution Manager recommends fixes to each problem identified and can be set to automatically remediate and alert IT management when the fix is complete. By eliminating the dependence on cumbersome manual processes, Resolution Manager allows organizations to increase control of their IT environment, save an average of one-third in IT support costs and reduce end-user downtime. <br /> <br />“Missing files and drivers, unauthorized and incompatible software downloaded by a user or a new virus are just a handful of the reasons why calls to IT support staff are growing exponentially,” said John Prisco, CEO of Triumfant. </p><p>“Using traditional, manual methods to troubleshoot and resolve these issues can take hours of support staff time and negatively impact productivity. By being able to identify and automatically resolve issues before the user even notices them, Triumfant Resolution Manager allows IT staff to focus on strategic initiatives rather than reactive problem solving.” <br /></p>
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