New Employment Opportunities in Health Care IT
Todd Thibodeaux August-23-2010 Health care is an appealing destination for IT professionals today.

Establishing a Career Path in Information Security
Ken Wagner August-16-2010 A recent grad determines the best way forward in one of the hottest fields in IT.

What Are Some Top Tech Trends and Skills of the Future?
Daniel Margolis August-09-2010 Read on to find out what tech skills CCIEs will be prioritizing in the next five years.

Today's Most In-Demand Certifications
Dave Willmer July-26-2010 The biggest challenge in earning a professional designation is often determining which one to pursue.

The Changing Nature of Certification Renewal
Nelson Velez July-12-2010 Why don’t more companies have a certification renewal process in place?

Virtualization: A Marketable Skill in a Tight Job Market
Mark Carter and Roxanne Balolong June-17-2010 IT professionals with the skills to support virtualization growth are among the most sought-after employees.

Getting Past a Poor Performance Review
Dave Willmer June-14-2010 Here's some advice that can help you move past a bad review.

Which Cert Is Right for Me?
Ken Wagner May-24-2010 A reader wants to know if changes to the CCNP will affect whether or not the cert will still be relevant.

The Case for Ongoing Training
Dave Willmer May-17-2010 Even though you may be strapped for time, ongoing training can greatly impact your professional development.

Turn a Project Position Into a Full-Time Role
Dave Willmer May-03-2010 Here are some suggestions for you to turn a temporary position into a full-time job.

Useful Management and Leadership Certifications
Ken Wagner April-26-2010 Expert Ken Wagner discusses what he deems the best routes to obtain leadership and management certs.

Useful Tips on How to Approach the CSSLP
Ken Wagner April-19-2010 Tips on how to approach the CSSLP, a security cert for people involved with the software life cycle.

Tips to Search for a Job While Employed
Dave Willmer April-12-2010 Follow these tips for successfully — and confidentially — looking for work while employed.

A Potentially Lucrative IT Field
Ken Wagner April-05-2010 It could be a lucrative career for IT professionals to venture into the health care market.

How Can I Become a CTO?
Ken Wagner March-29-2010 This article examines some prerequisites that CTO hopefuls can look into to better shape their careers.

Canceling Lifetime Certifications
Daniel Margolis March-22-2010 CompTIA explains its decision, which has since been somewhat reversed, to cancel lifetime certifications.

Are Your Social Networking Practices Workplace Friendly?
Dave Willmer March-15-2010 Here are suggestions to help ensure your social networking activities remain suitable for the workplace.

Useful Tips to Ace a Phone Interview
Dave Willmer March-08-2010 Phone interviews can be quite challenging. Here are some tips to help you make a positive impression.

Five Reasons You Might Be Passed Over for a Promotion
Dave Willmer March-01-2010 Coming out of the recession, IT pros need to play their cards right to move upward.

What Does the Future of IT Hiring Look Like?
Tom Silver February-22-2010 After 18 dismal, dark months, there are glimmers of encouragement in the IT hiring environment.

A Superior Education for Tomorrow’s IT Pro
Ryan Corey February-08-2010 One training institution teaches its graduates to remain at the forefront of the ever-evolving IT field.

How to Ace a Non-Test-Based Certification Exam
Steve Philp February-01-2010 Preparing for a non-test-based exam is like writing a dissertation and presenting an oral defense.

New Year’s Resolution: Smart Social Networking
Deanna Hartley January-11-2010 Social networking has a dark side. Learn what you could be up against and how to avoid undue headache.

What Does the Job Market Have in Store for 2010?
Dave Willmer January-04-2010 Find out about the most promising IT positions, growth industries and sought-after skills in 2010.

2010: Big Year For Business Technology
Carmi Levy December-28-2009 As the economy recovers, technology will play an unprecedented role to help businesses pick up the pieces.

Inforonics: Spotlight on Employee Career Development
Meagan Polakowski December-21-2009 Inforonics has opportunities for those with the stamina to make it through a lengthy interview process.

Strata: Steppingstone to an IT Career
Terry Erdle December-14-2009 A new certification program from CompTIA aims to help IT companies still struggling to meet hiring demands.

Editor's Picks: What We Like
CertMag Editor December-10-2009 Wireless Electricity, Smart Phones, Bargain Hardware

When IP Addresses Conflict
Avner Izhar December-09-2009 A reader needs help deciphering a network address conflict.

Buzzwords Your Resume Doesn’t Need
Dave Willmer December-08-2009 One of the most difficult tasks in your search for employment can be writing a resume that stands out.

Facebook Nation
Carmi Levy December-07-2009 When social media meets international politics, fireworks doubtless ensue.

When Certification Fails to Deliver Career Transformation
Certification Magazine December-07-2009 One IT job seeker feels cheated by a gimmick that promised to land him a job but failed.

Take It to the Bank
Elizabeth Lisican December-04-2009 Waterfield’s IT professionals help maintain a legacy of trust.

Database Administrators: It’s All in a Day’s Work
Meagan Polakowski December-04-2009 Database professionals work behind the scenes to ensure information is readily available, accurate and safe.

Certification: Creating the World as It Should Be
Randy Russell December-03-2009 For Red Hat, certification programs have the power to be prescriptive rather than just descriptive.

Novelty or Nuisance?
Deanna Hartley December-02-2009 The bulk of advancements serve to improve our quality of life. But do they come at a certain cost?

Top Trends for 2010
Ken Sternberg December-02-2009 What does the next year have in store for the information technology field?

Does It Matter If Your Instructors Are Certified?
David Andersson and Karl Reimers December-01-2009 Knowing your instructors’ level of teaching experience can offer some indication of your future education.

Certification Magazine's 2009 Salary Survey
Certification Magazine Editorial Staff November-30-2009 Polling 40,000 IT pros around the world provided an in-depth analysis of 2009's financial repercussions.

The Aftermath of Patch Tuesday
Daniel Margolis November-23-2009 Examining the monthly event in the wake of a historically large one.

Cisco Introduces New Telepresence Certs for 2010
Daniel Margolis November-16-2009 Cisco responds to increasing market demand for telepresence and collaboration solutions.

Do We Overemphasize the Threat of Online Identity Theft?
Daniel Margolis November-09-2009 The Internet is still not the primary place where people are likely to have their identities stolen.

Editor's Picks: What We Like
CertMag Editor November-06-2009 Laptop Security, Online Gaming, Facebook Voice Chat

Finding Out If You’re Infected
Avner Izhar November-05-2009 How do I know if my machine has been infected by a virus contained in an e-mail?

Technology Outsourcing Booms in Retail Space
Daniel Margolis November-02-2009 Companies are looking to outsource technology processes in a bid to cut costs and focus on core skills.

Why You Need to Organize Your Job Search
Dave Willmer October-30-2009 Intense competition among job seekers means that you need to be organized in order to be successful.

The Dawn of the All-in-One Age
Carmi Levy October-29-2009 Choosing the right tool for the job can often mean the difference between success and failure.

Developers to the Rescue: A Career in Financial Services Software
Meagan Polakowski October-28-2009 In this fast-growing field, IT pros will need patience, dedication, an open mind and a robust skill set.

The Great Firewall: How China Polices Internet Traffic
Shawn Conaway October-27-2009 The Golden Shield Project aims to monitor Internet traffic among 1.3 billion users.

High-Profile Code Theft a Lesson in Data Loss Prevention
Daniel Margolis October-26-2009 Lessons from the arrest of a former Goldman Sachs computer programmer accused of stealing computer code.

Ernst & Young: Leveraging Business-Savvy IT Veterans
Deanna Hartley October-23-2009 Experienced pros can impact clients’ business processes while simultaneously furthering their own careers.

The Open Group: Testing Your IT Street Smarts
Steve Philp October-22-2009 The Open Group’s certification programs place the emphasis firmly on actual experience.

Crossover Careers for Technical Professionals
Gregory R. Williams October-21-2009 Do you have a career contingency plan? Consider e-learning.

Avant-Garde Technology Uses
Deanna Hartley October-21-2009 Believe it or not, it wasn’t long ago that all people did with cell phones was make phone calls.

The Two-Year Degree: A Happy Medium?
Agatha Gilmore October-20-2009 Aspiring IT professionals may want to look into two-year programs at local community colleges.

When Your E-Mail Account is Hacked, Your Whole Life is Hacked
Daniel Margolis October-19-2009 Having access to an individual’s account on a number of sites makes personalized phishing scams easy.

Do Computers Really Get Tired?
Avner Izhar October-09-2009 Does "electron buildup" really exist?

Editor's Picks: What We Like
CertMag Editor October-09-2009 Mobile Remotes, The Cybraphon, New Releases

Crafting an Outstanding Reference List
Dave Willmer October-08-2009 Getting the right references can take some finessing.

You know information security inside and out. Or do you?
(ISC)2 October-07-2009 Stop guessing. Find out exactly how much you know about information security.

Will Chrome OS Close Microsoft’s Window?
Carmi Levy October-07-2009 Google's journey into operating systems suggests the user interface as we know it is irrevocably changing.

Penetration Testing: Hacking for a Cause
Agatha Gilmore October-06-2009 Penetration testers help companies identify vulnerabilities by breaking in and fixing the problem.

Survey Shows Fear Rules in IT, Budget Reviews
Daniel Margolis October-05-2009 A recent survey uncovered surprising behaviors by individuals conducting IT-related business decisions.

Gray Hats: Tapping Into the Dark Side to Secure Data
Deanna Hartley October-05-2009 What is it that motivates these individuals to take a walk on the dark side?

Up in the Clouds at Cumulux
Daniel Margolis October-01-2009 By breaking into the newly emergent field of cloud computing, Cumulux is grooming a new breed of IT pro.

Cisco Certifications Keep Pace With New Directions in Networking
Jeanne Beliveau-Dunn October-01-2009 Even in uncertain times, networking and other information technologies continue to advance.

Land Rush in Cyberspace
Daniel Margolis September-28-2009 Proposed new generic top-level domain names pose potential chaos for trademark holders.

Employers, Beware of Twitter Trouble!
Deanna Hartley September-28-2009 Considering the repercussions of Twitter posts.

Learn Smarter: Preparing for a Certification Exam
Luis Carselle September-25-2009 Used tried-and-true study tips to reduce stress and achieve peak performance on the critical exam day.

Serving IT Governance Professionals
ISACA September-25-2009 Are you working in IS audit, security and/or governance and want to advance in your career?

Creating Your Educational Plan B
Meagan Polakowski September-24-2009 Students should be putting strategies in place to ensure success in these challenging times.

Desktop Security Providers Unite Against ‘Scareware’
Daniel Margolis September-21-2009 The Common Computing Security Standards Forum is working to develop standards for anti-virus product.

Writing a Resume That Stands Out
Dave Willmer September-18-2009 Like any skill, resume writing improves with practice.

Messaging Administrator: Managing a Host of Functions
Deanna Hartley September-16-2009 Those who choose the messaging administrator track can expect to play an integral role in an organization.

Hollywood Meets New Media
Aamir Lakhani September-15-2009 The Internet has redefined the way we, the public, consume our media.

Launch Your Future with new book from EMC: Information Storage an
EMC September-15-2009

CompTIA Centralizes Internet Presence
Daniel Margolis September-14-2009 CompTIA completely redesigned its Web site to centralize all its products and services.

At RSM International, Senior IT Pros Thrive
Agatha Gilmore September-10-2009 Due to the ever-changing nature of IT consulting work, RSM International seeks adept industry veterans.

IBM Certification for a Dynamic Infrastructure
Becky Gonzalez September-09-2009 Challenging times call for dynamic response from modern certification programs. IBM is heeding the call.

From Cheating 2.0 to Security 3.0
Dave Meissner September-08-2009 Given today's tight job market, test administrators are taking proactive steps to fight against cheating.

The Office Gets a Facelift
Carmi Levy September-03-2009 Pity today’s poor productivity applications.

Editor's Picks: What We Like
CertMag Editor September-02-2009 Breaking News, Suborbital Flights, Flexi Keyboard

Seeking Solace in the Internet
Deanna Hartley September-01-2009 There has been a dramatic rise in the number of individuals who are classified as heavy Internet users.

Troubleshooting
Avner Izhar August-28-2009 A reader needs help resuscitating a relatively new laptop.

Course Selection Made Easy
Agatha Gilmore August-27-2009 Here are some things to keep in mind when setting up your curriculum.

Troubleshooting: What Causes Internet Explorer Errors?
Avner Izhar August-26-2009 A user needs help keeping his browser from constantly and unexpectedly quitting.

Editor's Picks: What We Like
CertMag Editor August-26-2009 Hunch.com, PhonePoint pen, fall films

Professional Goals Keep Your Career on the Right Track
Dave Willmer August-25-2009 In a recession, the big picture is often sacrificed — along with the long-term health of your career.

Consider Feasibility When Crafting Storage and Retention Policies
Deanna Hartley August-24-2009 These documents must be drafted carefully to ensure that employees actually follow them.

Spammers Storm URL Shortening Services
Daniel Margolis August-17-2009 This summer, spammers suddenly happened onto URL shortening services as a prime weapon of choice.

A Cool Future for Search
Carmi Levy August-13-2009 Mark 2009 as the year that search finally became sexy again.

Trend Spotting: Life as a Self-Employed Consultant
Ken Sternberg August-12-2009 The demand for helpful yet cost-effective third-party advice is on the rise.

The Internet: Helpful Ombudsman or Creepy Big Brother?
Aamir Lakhani August-11-2009 When it comes to an online presence, where do we draw the line between helpful and officious?

Qualified Industry Veterans Are Ideal Fit at Dow Chemical
Deanna Hartley August-04-2009 Experienced IT professionals will have numerous growth opportunities at this chemical services company.

Revolutionizing Data-Based Health Care Research
Daniel Margolis August-03-2009 Mission: Improve how surgeons, product manufacturers, hospitals and regulators use health care information.

Triple Your Salary With an MBA
Shawn Conaway July-31-2009 Consider an MBA if you want an impressive degree that could help you achieve a high-paying salary.

Implement and Manage a Windows Server 2003 Network Infrastructure
Certification Magazine July-30-2009 These practice test questions from MeasureUp are based on Microsoft's exam 70-291:

HP Helps Develop Real Skills for a Virtualized Infrastructure
Linda Musthaler July-28-2009 Virtualization is, without question, a red-hot field in IT at the moment.

Tech Milestone or Privacy Infringement?
Deanna Hartley July-24-2009 Google Street View has garnered countless fans for its ingenuity, but not everyone welcomes the technology.

Learn About Configuring Microsoft Windows Vista Client
Certification Magazine July-23-2009 These practice test questions from MeasureUp are based on Microsoft's exam 70-620:

I’m Certified…Now What?
Lynn Lawton July-23-2009 Marketing yourself after certification is nearly as crucial as attaining the credential itself.

Back-to-School IT Checklist
Agatha Gilmore July-22-2009 To help ease the transition back to school, every IT student should consider the following.

Editor's Picks: What We Like
CertMag Editor July-21-2009 Wolfram Alpha, Martin Jetpack, Kindle Reader

Learn About Sun Certified Associate for the Java Platform
Certification Magazine July-16-2009 These practice test questions from MeasureUp are based on Sun's exam CX-310-019:

Can My BIOS Be Fixed?
Avner Izhar July-16-2009 A reader needs help recovering or replacing his AMIBIOS.

Time Management in Today's Workplace
Dave Willmer July-15-2009 How can you get everything done without overloading yourself and burning out?

Mac or PC? Pretty Soon, It Won't Matter
Carmi Levy July-14-2009 Choosing one OS over another no longer relegates you to a specific community of users or capabilities.

Brocade Introduces Its Compatibility Matrix
Daniel Margolis July-13-2009 Brocade recently introduced a redesign of its certification programs, known as the Matrix.

Microsoft Office SharePoint Server 2007 - Application Development
Certification Magazine July-09-2009 These practice test questions from MeasureUp are based on the C# version of Microsoft’s exam 70-542:

Jack of All Trades: The IT Specialist
Agatha Gilmore July-08-2009 Every business needs a realist. In the world of enterprise technology, this is the IT specialist.

The Social Impact of ‘Everywhere’ Technology
Daniel Margolis July-07-2009 As technology continues to infiltrate our lives, experts debate its ramifications on human interactions.

New Partnership Aims to Provide Jobs to Niche Groups
Daniel Margolis July-06-2009 Veterans and individuals with disabilities can now more easily seek full-time employment in the IT world.

Learn About the Visual Basic Version of Microsoft’s Exam 70-568
Certification Magazine July-02-2009 These practice test questions from MeasureUp are based on the Visual Basic (VB) version of Microsoft’s

IT Professionals See the Big Picture at PSC Group
Elizabeth Lisican July-01-2009 For PSC Group, having a leading-edge reputation is secondary to delivering successful business solutions.

Hitachi Data Systems: Become a Storage Superstar
Peter Manijak June-30-2009 The market for storage management professionals is heating up.

Going Solo: The Trend Toward Freelancing
Erica S. Brath June-30-2009 living the “1099 life” seems to be a scenario more and more workers are considering.

Moving Toward a Unified National Health Care Database
Patrick Turner June-30-2009 In the United States, a push for a national, unified health care system is in the works.

Search Insecurity
Carmi Levy June-30-2009 Searching for answers online has become the modern-day equivalent of using the phone book.

A New Path for IT Certification?
Meagan Polakowski June-30-2009 How do we ensure the security of "critical infrastructure" that is at the heart of national security?

Are Your Training and Certification Materials Safe?
Adi Ruppin June-29-2009 You must keep documents safe at all times: at rest (when on the PC) and in transit (when sharing).

Learn About Microsoft's Exam 70-450
Certification Magazine June-25-2009 These practice test questions from MeasureUp are based on Microsoft’s exam 70-450: PRO: Designing, Opt

Squabble Over Controversial Content
Deanna Hartley June-25-2009 Should highly offensive or controversial content be permanently revoked from cyberspace?

Virtualization: A Hot Area for IT Training
Julieann Scalisi June-24-2009 The full potential of virtualization can't be unlocked without proper training and certification.

Get Tech-ed Out This Summer
Agatha Gilmore June-23-2009 Book a summer vacation trip to a tech-tastic destination.

Hourly Rates on the Rise for Freelance Development Work
Meagan Polakowski June-22-2009 Hourly rates for freelance software development in the U.S. have risen by 35 percent during the past year.

Learn About Implementing Cisco IOS Network Security
Certification Magazine June-18-2009 These practice test questions from MeasureUp are based on Cisco’s exam 640-553:

Editor's Picks: What We Like
CertMag Editor June-17-2009 SmartPen, SafeHouse Explorer, Summer Movies

A Blueprint for Certification Development
Deanna Hartley June-15-2009 Amid a growing number of credentials in the marketplace, how does a company decide which certs to build?

Learn About Project Management Professional Exam
Certification Magazine June-11-2009

Can My BIOS Be Fixed?
Avner Izhar June-11-2009 A reader needs help to either recover or replace his AMIBIOS.

Making the Best of a Less-Than-Ideal Job
Dave Willmer June-10-2009 Here's how to cope if it looks like you’ll need to stick with your current employer for a while longer.

Welcome to Netbook Nation
Carmi Levy June-09-2009 It’s clear we need to rethink why we buy certain machines and what we expect to do with them.

Citrix to Roll Out Advanced Virtualization Certifications
Deanna Hartley June-08-2009 Citrix Systems Inc. recently announced plans to expand its repertoire of virtualization-related credentials.

Learn About Depot Technician
Certification Magazine June-04-2009 These practice test questions from MeasureUp are based on CompTIA's exam 220-604:

Health Information Manager: Helping People Through Technology
Agatha Gilmore June-03-2009 Prescription: one hefty dose of tech knowledge, a pinch of business savvy and a spoonful of people skills.

Free Speech Online: Where Is the Line Drawn?
Lindsay Edmonds Wickman June-02-2009 The freedom of speech is a basic right in many countries, but the Internet pushes it to the limit.

CCIE Routing & Switching Meets the Real World
Meagan Polakowski June-01-2009 Since networking is now a mature industry, the time had come to align certification to real-life job roles.

What’s an ITIL, and Where Do I Get One?
Shawn Conaway May-31-2009 It’s amazing how few people know what ITIL is.

Peer Networking: What’s Next?
Daniel Margolis May-30-2009 As online peer networking systems have matured, millions across the globe have migrated from one to another.

Learn About Remote Support Technician
Certification Magazine May-28-2009 These practice test questions from MeasureUp are based on CompTIA’s exam 220-603:

Academic Background Trumps All in Minnesota IT Agency
Deanna Hartley May-27-2009 A strong educational background can give candidates the upper hand when seeking a state IT job in Minnesota.

Certifying Software Security Professionals: The CSSLP
James E. Molini May-26-2009 To meet the growing need for security professionals, (ISC)2 has created an international cert program.

Cyberattacks Now Target Governments
Carmi Levy May-26-2009 Hackers claim to have infiltrated a state-run prescription drug database in Virginia.

Learn About Windows SharePoint Services 3.0, Configuring
Certification Magazine May-21-2009 These practice test questions from MeasureUp are based on Microsoft’s exam 70-631:

Hooked on Twitter
Deanna Hartley May-21-2009 There’s no doubt that during the past year Twitter has exploded in popularity.

Certifying Experience: The New Frontier
Leonard Fehskens May-20-2009 How do you know you’ve got the right people on the job when most certs validate only book smarts?

Maximizing a Jobless Summer
Agatha Gilmore May-19-2009 Summer jobs are hard to come by, and many students are ending the school year without plans for the break.

Economy Shifts Focus From Business to Technical Skills
Meagan Polakowski May-18-2009 In response to budget cuts, IT managers are reducing soft skills training.

Learn About Cisco Certified Network Associate (CCNA)
Certification Magazine May-14-2009 These practice test questions from MeasureUp are based on Cisco’s exam 640-802:

Editor's Picks: What We Like
CertMag Editor May-12-2009 Google Voice, Eco-Friendly Media Players, Cell Phone Novels

Non-IT Professionals Express Growing Interest in SNIA Certs
Deanna Hartley May-11-2009 It appears the recession hasn’t diminished the popularity or value of certain vendor-neutral certification

Exploring Cisco Router Boot Processes
Avner Izhar May-08-2009 How do you recover from a ROMmon>prompt that comes up after a Cisco router stops responding?

Learn About Windows Forms Application Development
Certification Magazine May-07-2009 These practice test questions from MeasureUp are based on the C# version of Microsoft’s exam 70-505:

Be a Top Performer, Even Under Pressure
Dave Willmer May-07-2009 It’s easy to feel overwhelmed today, but the following tips can help you stand out as a top performer.

Spend It Like Beckham
Carmi Levy May-06-2009 Tempting as it may be to ride out the storm, technology decision makers risk dooming their companies.

IT Training and the Economic Stimulus
Lindsay Edmonds Wickman May-06-2009 The federal government has allocated more money for training -- but not necessarily IT training.

Employees Don’t Follow Data Storage Policies
Deanna Hartley May-05-2009 Research shows a majority of employees resort to measures that aren't in compliance with company guidelines.

Help Desk: A Service-Oriented Career Track
Deanna Hartley May-05-2009 Professionals in this field must first hone their people skills and then their technical skills.

CIOs Forecast IT Investment Trends for Upcoming Year
Deanna Hartley May-04-2009 Seven out of 10 CIOs expect their companies to invest in various IT initiatives.

Social Media Not Always Secure
Carmi Levy May-04-2009 Social media comes with a cost -- one that can quickly and permanently threaten the security of your brand.

New Site Helps Unemployed Find Temp Work
Blake J. Harris May-03-2009 Unemployed and increasingly desperate Americans are turning to quirky or unorthodox ways to make ends meet.

The Challenges of Being a Technology Leader
Erica S. Brath May-01-2009 Today, CIOs/CTOs must devise ways to cut costs while maximizing efficiency and furthering business goals.

"Do More With Less" Takes on New Meaning in IT
Elizabeth Lisican May-01-2009 In this economic environment, IT managers must focus on what's important to the business.

Learn About CompTIA's Exam 220-602: IT Technician
Certification Magazine April-30-2009

Beyond Security: Only True Techies Need Apply
Agatha Gilmore April-30-2009 At this global security solutions firm, it's not what you know; it's who you are that counts.

Developing High-Demand Skills: Virtualization
Shawn Conaway April-30-2009 "Virtualization" is one of those trendy terms these days, much like "green IT" or "cloud computing."

We're Certifiable! Creating a Certification Program
Dave Lounsbury April-29-2009 Certification programs are created at a strategic time in an organization's life cycle.

Phishing in a Recession
Deanna Hartley April-28-2009 Downsizing IT departments compromises security at a time when the threat of fraudulent activity is high.

Awareness Training Addresses End-User Security Threats
Meagan Polakowski April-27-2009 To address emerging threats and create best practices, Symantec updated its Security Awareness Program.

The Perfect Hand: Can You Be Too Qualified?
Agatha Gilmore April-24-2009 As senior-level opportunities dwindle, can being overqualified hurt your chances of landing the job?

Microsoft SQL Server 2008, Implementation and Maintenance
Certification Magazine April-23-2009 These practice test questions from MeasureUp are based on Microsoft’s exam 70-432: TS:

Preparing the Next Generation of IT Pros
Daniel Margolis April-23-2009 For some time now, the number of American students entering computer science has been in decline.

New Information Storage and Management book from EMC Corporation
EMC April-22-2009 Written by subject matter experts from EMC - the leader in information infrastructure- this book is designed

Editor's Picks: What We Like
CertMag Editor April-22-2009 Quadrophenia, recession-worthy gadgets and Drop.io file sharing

On-the-Go Internet Access via BlackJack II
Avner Izhar April-21-2009 A reader asks: How can I tie my laptop to my phone for on-the-road Internet access?

Company Insiders Contribute to Lapses in IT Security
Deanna Hartley April-20-2009 According to new research, the biggest IT security issues could stem from within the company itself.

Get Familiar With CompTIA Exam 220-601: A+ Essentials
Certification Magazine April-16-2009

Is Your Digital Footprint Clean?
Dave Willmer April-16-2009 Keep in mind that hiring managers may be using the Web to gather information about you.

Heads in the Clouds
Carmi Levy April-14-2009 The shift away from installing applications locally is well under way.

Storage Networking 101
Shawn Conaway April-14-2009 Storage networking is in demand. Here's what you need to know to develop marketable skills in this field.

Saving in the Server Room
Meagan Polakowski April-13-2009 Once in a blue moon, IT professionals will find they have to set up a server room from scratch.

Learn About Exchange Server 2007
Certification Magazine April-09-2009 These practice test questions from MeasureUp are based on Microsoft’s exam 70-236: TS:

Video-Game Programmer: Making a Passion Profitable
Daniel Margolis April-09-2009 These IT professionals need to demonstrate both a love of the game and strong technical knowledge.

The Cultural Effects of Video Gaming
Deanna Hartley April-08-2009 Video games aren't just for kids and techies anymore. Today, they can be leveraged in multiple industries.

West Monroe Partners: Looking for Versatility
Lindsay Edmonds Wickman April-07-2009 At this consultancy, you need to be an IT guru, a quick learner, a great communicator and a team player.

Initiative Builds Workers' Skills, Helps With Job Placement
Meagan Polakowski April-06-2009 Certiport has teamed up with Kelly Services to help candidates improve their skills and get placed in jobs.

Learn About Optimizing Converged Cisco Networks
Certification Magazine April-02-2009

Serious Social Networking
Deanna Hartley April-01-2009 The function of the social network has transcended its original intent and can have real-world impact.

Transitioning Into Microsoft 2007 With Certiport
Julie Allen March-31-2009 Many organizations don’t validate Microsoft Office skills, yet certification maximizes business results.

Cybercriminals Take Aim at Small Businesses
Deanna Hartley March-30-2009 Economic factors likely are contributing to the growing number of cyberattacks at smaller companies.

Hitachi GST Confirms Expansion Into External Storage Business
Deanna Hartley March-27-2009 Hitachi Global Storage Technologies recently expanded its business by acquiring Fabrik Inc.

Cisco: Implementing Secure Converged Wide Area Networks
Certification Magazine March-26-2009

Hiring Expectations Slow, But There’s Hope on the Horizon
Elizabeth Lisican March-26-2009 IT professionals who expected strong hiring in the first half of 2009 might need a little comforting.

Getting Credit for Life
Jean Pierron Steinke March-25-2009 Since even education isn't “recession proof," some students are turning to prior learning assessment.

Wireless Security Must Not Be an Oxymoron
Carmi Levy March-25-2009 When you go wireless, are you doing everything you possibly can to keep your confidential data safe?

Applying in Today’s Digital World
Agatha Gilmore March-24-2009 Students today have a variety of tools at their disposal to ease the application process.

Weathering the Storm With Clean Tech
Meagan Polakowski March-23-2009 While the economy may stunt near-term growth, the long-term outlook for this area is very positive.

What Separates the Good From the Great?
Lindsay Edmonds Wickman March-20-2009 The difference between a good and great trainer may seem small, but it may get you the job in a recession.

Learn About CompTIA Network+ 2009 exam
Certification Magazine March-19-2009

Now What?
Dave Willmer March-19-2009 With the forecast cloudy, the best thing you can do is make sure you're prepared for continued uncertainty.

Managing Security Features on Windows Vista
Avner Izhar March-18-2009 Troubleshooting permission privileges on Windows Vista Business.

Editor's Picks: What We Like
CertMag Editor March-17-2009 Managing Online Life, Green Computing, Gadgets on the Go

Program Helps Underrepresented Candidates Build IT Careers
Deanna Hartley March-16-2009 CompTIA's Creating Futures program offers free training in both certification and non-certification courses.

Deploying Messaging Solutions With Microsoft Exchange Server 2007
Certification Magazine March-12-2009 The following are questions from MeasureUp's Practice Test for the Microsoft exam 70-238: Deploying Mess

Facebook, Blogs and Twitter: Social Media Wins the Race
Carmi Levy March-12-2009 Whatever sector you’re in, should you be green-lighting blogging, podcasting and Facebook applications?

Information Architect: Focusing on the Big Picture
Deanna Hartley March-11-2009 Information architects are responsible for managing projects on a macro level while problem solving.

ISACA Certifications - Invent Your Future
March-10-2009 ISACA Certifications - Invent Your Future

Join New EMC Proven Professional Online Community
March-10-2009 Join New EMC Proven Professional Online Community

Agile Software Development Accepted in Gaming Industry
Daniel Margolis March-10-2009 In the mid-’90s, software developers were beginning to tire of conventional development methods.

Cisco to Roll Out New Wireless Certification
Deanna Hartley March-09-2009 Those eager to find jobs as wireless professionals soon will have another option to advance their careers.

Jump-Start Your Job Security
Jessica Chipkin March-06-2009 To avoid losing their jobs, both young and old IT professionals must prove they’re indispensable.

Controversial Database Intended to Benefit Public Safety
Daniel Margolis March-06-2009 A new searchable database of citizens with gun permits set off a firestorm of debate.

Learn About Cisco IP Telephony for Release 4.x
Certification Magazine March-05-2009 The following are questions from MeasureUp’s Practice Test for the Cisco exam 642-444: Cisco IP Teleph

Authentify: Aligning Company Needs With Employee Goals
Deanna Hartley March-05-2009 At Authentify, the focus is on engagement and professional growth.

Apple Certs Help Ignite Careers
Jonathan Blake Huer March-04-2009 If you want to become a creative content developer or get enhanced media skills, Apple certs can help.

High-Tech Health
Deanna Hartley March-03-2009 Many of our health-related interactions soon may be moving over to the virtual world.

Demand for Health IT Pros Intensifies With Stimulus Passage
Meagan Polakowski March-02-2009 The new U.S. stimulus package will really only boost tech spending in one sector: health care.

Latest Cybercrime Signals Need for Change
Carmi Levy February-27-2009 It’s time for corporate America to get serious about protection.

Note to Trainers: Adapt to Business Needs
Lindsay Edmonds Wickman February-27-2009 IT trainers who evolve and adapt to this recession will emerge successful; those who don’t will flounder.

Green Storage Technologies
Deanna Hartley February-27-2009 SNIA has formed the Green Storage Initiative to increase the energy efficiency of storage technologies.

Learn About CompTIA Exam SY0-201: Security+ 2008 Edition
Certification Magazine February-26-2009 The following are questions from MeasureUp’s Practice Test to help you prepare for CompTIA Exam SY0-20

Growing Up Mac: Taking Apple to the Enterprise
Meagan Polakowski February-26-2009 As college students increasingly turn to Macs for their computing needs, more companies feel the effects.

Make More Out of Less: Accepting a Pay Cut
Elizabeth Lisican February-26-2009 While IT hiring is still strong, job seekers may be forced to work for less money than they are used to.

Developing High-Demand Skills: SAN Skills
Shawn Conaway February-26-2009 Just about everything related to virtualization is in high demand and the field is growing dramatically.

Landing That Summer Job
Agatha Gilmore February-25-2009 It’s important to remember that in a recession, internships may be the saving grace for employers.

What We Like: Editor's Picks
CertMag Editor February-24-2009 iPhone Apps, Blogging and Instant Careers

Investing in People Pays Off in Long Term
Deanna Hartley February-23-2009 Employers may be tempted to cut back on IT training to reduce costs, but this strategy could be detrimental.

Determining the Source of 'Self' Spam
Avner Izhar February-20-2009 My employer is getting a ton of spam seemingly delivered from work e‑mail accounts. What's causing this?

Learn About Microsoft .NET Framework 3.5
Certification Magazine February-19-2009 The following are questions from MeasureUp’s Practice Test to help you prepare for the C# version of M

The ABCs of School District IT
Agatha Gilmore February-18-2009 Public-school technology gurus need tech know-how, classroom understanding and business savvy to succeed.

The Perils and Promises of Mobility
Carmi Levy February-17-2009 Wireless devices and services demand more forethought than simply distributing gadgets to employees.

Bright Spots in the IT Job Market
Katherine Spencer Lee February-13-2009 Despite bad news in the labor market, there is reason for experienced IT workers to stay positive.

Learn About Cisco Exam 642-892: CCNP Composite
Certification Magazine February-12-2009

The State of IT Education
Lindsay Edmonds Wickman February-12-2009 If schools fail to give K-12 students access to technology, the U.S. may not be able meet IT demand.

Capital TechSearch: Looking for the Right Fit
Lindsay Edmonds Wickman February-11-2009 Capital TechSearch looks for IT professionals who both have the skills and match the client's environment.

Despite Recession, IT Still in Demand
Deanna Hartley February-09-2009 However, IT professionals today should take a proactive approach to safeguarding their jobs.

Learn About Windows Server 2008, Enterprise Administrator
Certification Magazine February-05-2009 The following are questions from MeasureUp Practice Test for the Microsoft IT Professional exam 70-647: Wind

Citrix: Collaborating With Constituents for a New Cert Program
Julieann Scalisi February-05-2009 A new suite of options takes real-world trends and economic and market factors into account.

Technology in the Political Arena
Deanna Hartley February-04-2009 The new millennium appears to have ushered in a technology platform that allows candidates to get creative.

IT Storage Budgets Expected to Take a Hit in 2009
Deanna Hartley February-03-2009 The current economic crisis has led some of the world's largest companies to tighten their purse strings.

Are IT Trainers Becoming Extinct?
Lindsay Edmonds Wickman February-03-2009 Are IT trainers being replaced by the evolution of their subject matter?

Education Is the Key to Secure Software
Meagan Polakowski February-02-2009 A new certification aims to teach IT professionals how to avoid dangerous software programming errors.

Student Loans: An Overview
Agatha Gilmore January-30-2009 In today's economic climate, you may be at a loss as to how to pay for your education.

Learn About SY0-201 – CompTIA Security+ (2008 Objectives)
Certification Magazine January-29-2009

Retain Your Value With Recertification
Peter Manijak January-29-2009 In a tight job market, it's more important than ever for IT professionals to keep their credentials current.

Internships Offer Real-World Experience in Tough Job Market
Elizabeth Lisican January-28-2009 Students are turning to internships to gain experience before securing their first full-time jobs.

Jump Start Your Way Into Real-Time Networking
January-28-2009 Jump Start Your Way Into Real-Time Networking

Maintaining Control During Layoffs
Carmi Levy January-27-2009 Firms undergoing layoffs must actively control security both before and after employees head out the door.

‘Flattened’ IT: Surviving Restructuring
Meagan Polakowski January-26-2009 IT leaders specifically face myriad challenges during an economic recession.

Learn About Upgrading Your MCSE on Windows Server 2003
Certification Magazine January-22-2009 These questions are based on 70-649: TS: Upgrading Your MCSE on Windows Server 2003 to Windows Server 2008,

Editor's Picks: What We Like
CertMag Editor January-21-2009 Featured this month: a runaway alarm clock, Internet music and hotel tech.

You know information security inside and out. Or do you?
January-21-2009 You know information security inside and out. Or do you?

Troubleshooting: Securing Home Wireless Networks
Avner Izhar January-16-2009 Robin asks: "I’m having a problem with my wireless connection at home."

Learn About Implementing Cisco IOS Unified Communications
Certification Magazine January-15-2009 These questions are based on 640-460: Implementing Cisco IOS Unified CommunicationsA Self Test Softwar

Re-Energizing a Stale Job Search
Katherine Spencer Lee January-15-2009 If it’s taken longer than you expected to find a new job, you’re not alone.

IT Challenges for the Next President
Agatha Gilmore January-14-2009 IT made the list as one of the 13 most pressing issues requiring immediate attention from the new president.

Lead Applications Developer: The IT Ambassador
Deanna Hartley January-13-2009 These pros typically represent and communicate projects from an engineering perspective to outside teams.

Preventing Cheating on Certification Exams
Deanna Hartley January-12-2009 Oracle has adopted a proactive stance to curb cheating on certification exams.

Cybersecurity: Are You Safe?
Lindsay Edmonds Wickman January-09-2009 The Internet may be integrated into our daily lives, but still we must be smart every time we go online.

Learn About Upgrade: MCAD Skills to MCTS Windows Applications
Certification Magazine January-08-2009

Vocational Experience: A Prerequisite at Syrinx
Deanna Hartley January-08-2009 At this IT consulting company, interviewers focus on one thing in particular: extensive work experience.

Novell: Certification for ROI
Meghan Potts January-07-2009 Even in a tight economy, the one thing IT professionals can’t skimp on is certification.

ISACA Certifications—Invent Your Future
January-07-2009 ISACA Certifications—Invent Your Future

Survey Reveals Global Web 2.0 Trends
Deanna Hartley January-05-2009 A new global survey offers a worldwide snapshot of the digital generation.

For Good or for Evil?
Deanna Hartley January-02-2009 There are users out there who are more inclined to abuse anonymity for their own personal gratification.

New Tool Serves as Code ‘Spell-Checker’
Kelly Shermach January-01-2009 IBM Rational Software Analyzer scans software code for quality and defects before the application is built.

Fast Track Your Way to Nortel Data Certifications
January-01-2009 As energy costs continue to rise, customers are turning to Nortel's energy-efficient data networking solutio

FREE Career Path Guide from (ISC)2®!
January-01-2009 FREE Career Path Guide from (ISC)2®!

The New Convergence Formula
Henrik Oberg December-31-2008 The age of classic convergence is ending. Now we're headed into a new era that is transforming the industry.

Teaching Smart Social Networking
Agatha Gilmore December-30-2008 Users who have grown up with computers are prime targets for social networking attacks.

Ease Organizational Pain With Open Source
Meagan Polakowski December-29-2008 One money-saving option you may not have considered is turning to open source software solutions.

Storage Companies Consider Online Training
Deanna Hartley December-24-2008 Storage software developer CommVault recently unveiled a new online training program.

Editor's Picks: What We Like
Certmag Editor December-23-2008 Pointing and clicking; prime time goes geek; controlling teen drivers.

Why 2009 Could Be a Year of Security Opportunity
Carmi Levy December-23-2008 The tanking economy makes it a scary time to be on the frontlines of computer security.

Reduce IT Costs With Virtualization
Meagan Polakowski December-22-2008 It is becoming increasingly important for IT professionals to get skilled in the area of virtualization.

Addressing Network Connectivity Problems
Andrew Bonslater December-19-2008 Advice on how to diagnose a connection issue, and tools or applications that can help.

Get Familiar With Windows Server 2008, Server Administrator
Certification Magazine December-18-2008

Developing Your Leadership Skills
Katherine Spencer Lee December-18-2008 If you want to advance within your company, it’s likely that you will have to take on a leadership role.

Entry-Level Security Technician: Laying the Groundwork
Deanna Hartley December-17-2008 In the world of IT security, entry-level security technicians give crucial, behinds-the-scenes support.

IT in 2009: Greener Pastures?
Agatha Gilmore December-17-2008 New research suggests that IT can be used to make the world economy more energy and carbon efficient.

The Total Cost of an IT Education
Shawn Conaway December-16-2008 An IT education is increasingly essential, but as belts tighten, students must maximize their investments.

Leveraging a Consumer Database in a Slumped Economy
Kelly Shermach December-16-2008 Consumer-facing companies may be able to leverage the loyalty they’ve generated through rewards programs.

Top Five IT Strategies to Implement in a Recession
Deanna Hartley December-15-2008 Even in an economic recession, companies can maintain their competitive advantage by investing wisely in IT.

Learn About Microsoft System Center Operations Manager 2007
Certification Magazine December-11-2008 These questions are based on 70-400: TS: Microsoft System Center Operations Manager 2007, ConfiguringA

Black Friday vs. Cyber Monday
Brian Summerfield December-11-2008 A look at holiday shopping in 2008.

When It Comes to IT, Vieo Gets Down to Business
Agatha Gilmore December-10-2008 Seasoned IT professionals with industry-specific knowledge are just what Vieo Consuling is looking for.

Cisco Updates Provide Up-Skilling for Today's Networking Space
Jeanne Beliveau-Dunn December-09-2008 The demand for IT professionals who can build, manage and update networks is growing exponentially.

The Dangers of Shopping Online in the Workplace
Deanna Hartley December-08-2008 Shopping online at work increases the risk of threats such as spam and viruses on workplace equipment.

Certification Courses Should Balance Preparation With Education
Lindsay Edmonds Wickman December-05-2008 As an IT trainer, you need to prepare your students for the exam itself, but you also want to educate them.

Business Apps on the Web
Kelly Shermach December-05-2008 The number of Web sites offering online access to business applications is growing.

Learn About IBM Lotus Notes Domino 8 Developing Web Applications
Certification Magazine December-04-2008

Techie-in-Chief
Elizabeth Lisican December-04-2008 As Inauguration Day approaches, speculation buzzes around the creation of a federal CTO.

Going Public
Deanna Hartley December-03-2008 Be careful what you post online.

Salary Survey 2008
Agatha Gilmore, Mike Prokopeak, Kellye Whitney, Deanna Hartley, Lindsay Edmonds Wickman, Brian Summerfield December-02-2008 The numbers: You want ’em, we’ve got ’em.

Get Tech-Friendly to Recruit Millennials
Deanna Hartley December-01-2008 If you think good wages alone will attract the youngest generation entering the workforce, think again.

Maximize Your Holidays
Agatha Gilmore November-28-2008 In today’s tough job market, students can better their prospects by using holiday time to get ahead.

The Softer Side of Training
Lindsay Edmonds Wickman November-26-2008 It’s critical for IT employees and leaders to be able to communicate with their peers across departments.

Sun Sheds Light on Flexibility of Storage Solutions
Deanna Hartley November-25-2008 Sun Microsystems attempts to expand storage options while enhancing scalability and performance.

Drip, Drip, Drop: Is Your Data Leaking?
Meagan Polakowski November-24-2008 Data breaches cannot only damage a company’s reputation but also result in the loss of future business.

Study IBM Lotus Notes Domino 8: Configuring Domino Web Servers
Certification Magazine November-20-2008 These questions are based on 840: IBM Lotus Notes Domino 8: Configuring Domino Web Servers

Editor's Picks: What We Like
CertMag Editor November-19-2008 Two new virtual realities, and why you'll never have another excuse for being late.

Playing Embedded Videos Using Firefox 3
Andrew Bonslater November-18-2008 Using Mozilla Firefox 3, I’m unable to watch videos embedded in Web pages via Windows Media Player.

Cost-Effective Staffing on IT Projects
Deanna Hartley November-17-2008 A new report by Veritude outlines a few key steps to create and build an IT team cost-effectively.

The Networked Election
Brian Summerfield November-14-2008 In addition to Sen. Barack Obama, there was another big winner in this year’s election: networks.

Learn About Microsoft .NET Framework 3.5
Certification Magazine November-13-2008

Outsourcing Security During Tough Times
Carmi Levy November-13-2008 In today's economic climate, outsourcing is one cost-cutting alternative. But is it right for IT security?

Writing an Effective — and Honest — Resume
Katherine Spencer Lee November-12-2008 In an uncertain economy, it can be tempting for IT professionals to pad their resumes. Don't be one of them!

The Future of IT: Hybrid Jobs
Elizabeth Lisican November-11-2008 There seems to be an emerging trend of hybrid positions: fusions of IT with one or more distinct fields.

Does the Western World Lag Behind in Technical Skills?
Deanna Hartley November-10-2008 A recent competition revealed IT skills in the U.S. might not stack up worldwide.

There’s Still Life in Web Browsers
Kelly Shermach November-07-2008 With Web applications becoming increasingly popular, it seems the traditional Web browser will be obsolete.

Learn About Microsoft SQL Server 2008
Certification Magazine November-06-2008 These questions are based on 70-432: TS: Microsoft SQL Server 2008, Implementation and MaintenanceA Se

Virtualization 2.0
Agatha Gilmore November-06-2008 Virtualization has taken the IT world by storm, transforming the industry in a mere handful of years.

Western Governors University
November-05-2008 Western Governors University's competency-based programs are ideal for working professionals who want to adv

ISACA Certifications—Invent Your Future
November-05-2008 To support increasing business demands related to IT governance, and to recognize the wide range of professi

The Expanding Digital Universe: Challenges and Opportunities
November-05-2008 Your organization faces multiple challenges in managing explosive data growth. But how do you find and...

Solutions for Senior Moments
Kelly Shermach November-05-2008 New IBM technology dynamically links images, sounds and text in a memory database.

Technical Architect: Learning, Growing, Innovating
Agatha Gilmore November-04-2008 Creativity and an entrepreneurial spirit are the tickets to success for aspiring technical architects.

Calling All Network Pros: Obtain Expert Status
Meagan Polakowski November-03-2008

The New Borders Wine List and Product Recommendation Engines
Kelly Shermach November-03-2008 Recommendation engines simplify statistical research and make data use more immediate.

IT for Free: Volunteering Today
Wayne Anderson October-31-2008 Entry-level programmers and administrators turn to volunteering to build basic hands-on experience.

Learn About IBM Lotus Notes Domino 8
Certification Magazine October-30-2008 These questions are based on 835: IBM Lotus Notes Domino 8 Application Development Intermediate Skills

Symetra Financial: An Interview Is Worth a Thousand Diplomas
Lindsay Edmonds Wickman October-30-2008 At Symetra, a degree doesn’t tell the company how well the candidate will do on the job.

SNIA: Helping Pros Enter the Growing Storage Marketplace
Rick Bauer October-29-2008 The International Data Corp. predicts more than 1 million new storage professionals will be needed by 2012.

Device Overload
Deanna Hartley October-28-2008 Remember simpler times? Like when human beings used to actually cherish face-to-face communications?

Study Shows Lack of IT Training Impedes On-the-Job Performance
Deanna Hartley October-27-2008 IT ranked high on the list of industries in which workers are asked to accomplish tasks without training.

How to Rock the Situational Interview
Agatha Gilmore October-24-2008 Students must be prepared to think on their feet if they want to land a job in today's competitive market.

Learn About Microsoft SQL Server 2008
Certification Magazine October-23-2008

The Gender Gap
Meagan Polakowski October-23-2008 While women increasingly use technology in everyday life, they're not making their way into IT careers.

Editor's Picks: What We Like
Certmag Editor October-22-2008 This month's round-ups: high-flying Wi-Fi, musical sunglasses and a revamped online board game.

Upgrade Your System to Solve Software Compatibility Problems
Andrew Bonslater October-21-2008 Fixing a compatibility problem between Microsoft Office Small Business 2007 and a Windows 2000 computer.

Managing Relationships in the Nonprofit Realm
Paul Hagen and Chris Bernard October-21-2008 In the past few years, nonprofits have found increasing benefit in implementing CRM software solutions.

(ISC)²® Career Path - Climb to the Top with IS Credent
Sponsored by: (ISC)² October-21-2008 (ISC)²'s Career Path equips professionals with specialized credentials.

Shedding Light on an Alternative to Wi-Fi
Meagan Polakowski October-20-2008 A new research project focuses on using light waves for wireless communications.

Citrix Training on the Rise
Lindsay Edmonds Wickman October-17-2008 With Citrix growing from a small start-up to a $1.4 billion corporation, the need for training is up.

Learn About Cisco Certified Network Associate Exam
Certification Magazine October-16-2008 These questions are based on 640-802: Cisco Certified Network Associate exam.A Self Test Software Prac

Tackling Interview Questions That Put You to the Test
Katherine Spencer Lee October-15-2008 Knowing how to respond appropriately to tough yet anticipated interview questions can land you the job.

Does the Wall Street Crisis Spell Trouble for IT?
Elizabeth Lisican October-14-2008 What is the effect of the current economic turmoil on the IT job market?

The Sun Certification: The Impact on System Administrators
Sun Microsystems October-14-2008 Historically, there has been little research that attempts to describe the impact of certification on...

The Sun Certification: The Impact on Application Developers
Sun Microsystems October-14-2008 Based on a global IDC research study of 293 IT teams responsible for application development...

New Support From Microsoft Will Aid the Growing MSP Field
Meagan Polakowski October-13-2008 In a downturn economy, many IT departments are turning to the use of managed services providers (MSPs).

Secure Behaviors Beat Secure Technologies Every Time
Carmi Levy October-10-2008 If security is going to work, employee behavior needs to be front and center when IT builds its strategy.

Learn About Microsoft Office Communications Server 2007
Certification Magazine October-09-2008 These questions are based on 70-638: TS: Microsoft Office Communications Server 2007, Configuring

The Networks That Run the Hadron Supercollider
Brian Summerfield October-09-2008 The networks that run the Large Hadron Collider (LHC) and monitor its experiments are incredibly complex.

IBM's New Virtual Storage Solution Cuts Costs
Deanna Hartley October-08-2008 IBM's Virtual Storage Optimizer (VSO) solution results in lower costs and increased energy efficiency.

Technology in the Classroom
Agatha Gilmore October-07-2008 With the widespread availability technology, more and more schools are increasing their digital presences.

Study Highlights All-Time Strangest IT Requests
Deanna Hartley October-06-2008 Robert Half Technology unearthed some of the strangest requests received by IT support staff in the U.S.

VoIP Technician: Answering the Call of the Network
Deanna Hartley October-03-2008 As customers increasingly move from analog to VoIP technology, the role of voice technicians is changing.

Get Familiar With Interconnecting Cisco Networking Devices Part 1
Certification Magazine October-02-2008

Crowe Chizek: Grooming Tomorrow�s Techies
Agatha Gilmore October-01-2008 The consulting firm looks for educated young talent willing to learn and adapt to industry demands.

Unified Communications: A Practical Approach
Scott Schauer September-30-2008 More than eight out of ten companies are moving toward unified communications solutions.

Company Processes Go Green With New Adobe Portfolio
Deanna Hartley September-29-2008 Now companies can save trees and money while maximizing efficiency for work-related procedures.

Company Processes Go Green With New Adobe Portfolio
Deanna Hartley September-29-2008 Now companies can save trees and money while maximizing efficiency for work-related procedures.

Elect IT: Technology and the Democratic Process
Lindsay Edmonds Wickman September-29-2008 As the 2008 U.S. presidential election inches closer, voters come prepared with more knowledge than ever.

Online Degrees: Friend or Foe?
Agatha Gilmore September-26-2008 How does the school know if work is legitimate, and how do students know the degrees carry weight?

Learn About MCSD Microsoft .NET Skills
Certification Magazine September-25-2008

Phishing: Electronic Social Engineering
Mano Paul September-24-2008 While there are many ways to glean information from unsuspecting people, technology has made it easier.

CompTIA Creating Futures With Scholarship Rewards Program
Kellye Whitney September-23-2008 CompTIA's Educational Foundation acts as a helping hand for would-be techies from underutilized groups.

Why So Blue? Study Finds Low IT Worker Engagement
Meagan Polakowski September-22-2008 A recent study by consulting firm BlessingWhite found that employee engagement is low in the field of IT.

New Online Storage Service Includes Social and Exchange Features
Deanna Hartley September-22-2008 Wuala allows users to store, back up, access and even share files, photos and videos anywhere in the world.

Browser Wars
Brian Summerfield September-19-2008 Google's �Chrome� has made waves thus far, but we'll see whether it can break Microsoft�s browser monopoly.

Get Familiar With Oracle Database 11g: Administration II
Certification Magazine September-18-2008

A More Informal Approach to IT Training
Lindsay Edmonds Wickman September-17-2008 Mailtrust, a business e-mail hosting provider, uses special hour-long presentations to train employees.

INCOSE Systems Engineer Certs Offer Broad-Based Skills Validation
Meagan Polakowski September-15-2008 Earlier this year, INCOSE upgraded its certification program to a three-tiered model.

Mashups Take on the Enterprise
Kelly Shermach September-12-2008 In business, mashups -- Web applications that integrate various data -- have become increasingly popular.

Learn About IBM Lotus Notes Domino 8 Managing Servers and Users
Certification Magazine September-11-2008

Online Collaborative Databases Offer Alternative to Excel
Kelly Shermach September-11-2008 "Blist" appeals to nontechnical consumers who don�t see enough value in using Excel as a database program.

The Essential Elements of Comprehensive Endpoint Security
September-11-2008 There is little question that endpoint security is a required component of an overall security strategy.

Networking Plays Key Role in Passive Recruiting
Deanna Hartley September-08-2008 With the popularity of the Internet and increased need for skilled IT pros, passive recruiting is growing.

Learn About IBM Lotus Notes Domino 7
Certification Magazine September-04-2008 These questions are based on 737: IBM Lotus Notes Domino 7 Using LotusScript in IBM Lotus Domino 7 Applicati

What We Like
Certmag Editor September-04-2008 Gaming the Olympics; A War of Words; The Inbox Fixer-Upper

iTunes Causes Performance Lag: Check RAM and Prioritize Processes
Andrew Bonslater September-03-2008 Troubleshooting iTunes on a Windows XP computer

Cluster Databases and an Alternative
Kelly Shermach September-02-2008 Databases for popular Web sites and applications noticeably groan under the stress of success.

Networks at War
Brian Summerfield September-02-2008 Entire military doctrines recently have been formulated around the notion of using networks to fight wars.

Position Yourself for Job-Search Success
Katherine Spencer Lee September-01-2008 Good news: The techniques that can help you secure new employment are the same in any market conditions.

The Accessibility Issue
Agatha Gilmore August-29-2008 The availability of DAISY (Digital Accessible Information SYstem) could majorly impact computer use.

A Web Storefront Product for Developers, by Developers
Kelly Shermach August-29-2008 For many small and midsize companies, building and maintaining integration software can be a lot of work.

Symantec�s Improved DLP System to Impact Storage Industry
Deanna Hartley August-29-2008 The system features enhanced management and the ability to scan SQL databases natively.

Learn About Interconnecting Cisco Networking Devices, Part 2
Certification Magazine August-28-2008 These questions are based on 640-816: Interconnecting Cisco Networking Devices, Part 2

Network Administration: Working From the Ground Up
Lindsay Edmonds Wickman August-28-2008 Network administrators have a lot on their plates, tackling everything from network security to VPNs.

The Title Is Information Officer... Chief Information Officer
John Bostick August-26-2008 Legendary James Bond actor Sean Connery managed to avoid typecasting. Senior IT executives, take heed.

Beijing Olympics Spur Flurry of Unlawful Internet Activity
Deanna Hartley August-25-2008 While billions of viewers were tuning in, cyber criminals were scheming to make a quick buck.

Show Me the Skills: Collabera Values Demonstration of Knowledge
Agatha Gilmore August-25-2008 In today�s competitive IT marketplace, Collabera looks beyond the degree and values the lessons learned.

A Threat to Your Career: Combating Certification Fraud
Bill Horzempa August-22-2008 When people cheat to obtain IT credentials, the value of certification is diminished for everyone.

Designing Messaging Solutions With Microsoft Exchange Server 2007
Certification Magazine August-21-2008 These questions are based on 70-237: Pro: Designing Messaging Solutions with Microsoft Exchange Server 2007

Slamming Spamming
Deanna Hartley August-20-2008 Must we begin to protect our email addresses much like we do our credit card or social security information?

So You Want to Be an IT Major
Deanna Hartley August-19-2008 With so many options in IT today, students should flesh out purely technical majors with business classes.

CompTIA Expands Certification in Response to Industry Needs
Deanna Hartley August-18-2008 This month, CompTIA added a new module for Virtual Classroom Trainers to its CTT+ certification.

Alternative Tech Careers Safer From Outsourcing
Kellye Whitney August-18-2008 IT pros willing to branch out and consider alternative paths might reduce their risk of being outsourced.

Learning Goes Digital
Agatha Gilmore August-18-2008 A new 21-month EMTM program is virtually all online.

What We Like
Certmag Editor August-15-2008 Certmag reviews Iron Man; clickable online maps; networking on Ning.

Using Vista Client and Office System 2007 Desktops
Certification Magazine August-14-2008

Are IP Addresses Traceable?
Andrew Bonslater August-14-2008 Can someone really tell who you are by using your IP address?

Thinking Like a Politician Can Benefit Your Career
Katherine Spencer Lee August-13-2008 The same strategies that propel politicians to the top are similar to those needed to succeed in business.

The Extended Extinction of CDs
Daniel Margolis August-12-2008 It seems pretty basic to conclude that CD sales are in decline because of downloading.

Teaching Project Management Skills
Lindsay Edmonds Wickman August-12-2008 Information technology is no longer just about creating a product; it�s also about managing the development.

Company Helps Employers Address Recruitment Challenges
Deanna Hartley August-11-2008 SAP has expanded and retooled its certification program to appeal to more students.

Technology Integrator: Specialized Skills for the Smart Home
John Venator August-11-2008 Most consumers aren't able to effectively integrate home systems. That�s opened the door for skilled pros.

Learn About A+ IT Technician
Certification Magazine August-07-2008 These questions are based on 220-602: A+ IT Technician. CompTIA Self Test

United in IT: Tech Culture Breaks Down Barriers Abroad
Deanna Hartley August-07-2008 Information technology has become a globally pervasive industry that goes beyond just computing.

MWH Global Looks for Complete Package of Skills
Lindsay Edmonds Wickman August-06-2008 The company looks specifically for IT professionals who are versed in global etiquette.

A Glimpse Into IBM Professional Certification
Laura Calley and Kate Dawson August-05-2008 IBM's offerings span across all segments of the IT industry: hardware, software, consulting and services.

RIM Answers the Call for BlackBerry Certs
Meagan Polakowski August-04-2008 In May, the maker of the Blackberry unveiled a new BlackBerry Certification Program.

Is It the End of Books as We Know Them?
Lindsay Edmonds Wickman August-04-2008 Will the book stand the test of time, or will it become a dinosaur of the past?

The China Boom
Alex Tong August-01-2008 China reveals itself to be a qualification-driven society.

Learn About CompTIA A+ Essentials
Certification Magazine July-31-2008 These questions are based on CompTIA A+ Essentials exam 220-601. Self Test Software Practice

Back-to-School Debate: IT Degree or Certification?
Agatha Gilmore July-31-2008 Figuring out the best course of study will help you lay the groundwork for the career of your dreams.

Next-Generation Mobile Applications
Kelly Shermach July-31-2008 The fight between Adobe and Microsoft will depend on industry developers and the demands of consumers.

Tech on Top in Down Job Market
Meagan Polakowski July-28-2008 Are you a highly skilled IT professional hot on the job search? If so, a recent study offers good news.

Alternative Credit Histories
Kelly Shermach July-28-2008 Alternative credit databases embrace those who are unbanked, without credit or in credit recovery.

Time-Strapped IT Pros Need Accurate Online Info
Meagan Polakowski July-21-2008 A new study finds that IT pros don't have time to collaborate and often rely on inaccurate online research.

Get Familiar With CAPM, Third Edition
Certification Magazine July-21-2008

Get Securitrained: Be Aware, Be Skilled, Be Certified
Mano Paul July-20-2008 With the industry full of examples of security vulnerabilities, security education is critical today.

Virus Follows User to New Computer
Andrew Bonslater July-19-2008 Troubleshooting DSL or wireless Internet on a laptop running XP Pro.

New IT Job Titles Emphasize Business
Kellye Whitney July-18-2008 When building a career, forward thinking can be a serious advantage.

Networking Compensation: A Review
Brian Summerfield July-18-2008 To get a rough picture of networking compensation trends, let's analyze findings from past Salary Surveys.

Dell Rolls Out Storage Management Consulting Services
Deanna Hartley July-18-2008 The new consulting services range from storage management to data protection to disaster-recovery.

IT Professionals Lack On-the-Job Resources
Lindsay Edmonds Wickman July-18-2008 IT trainers must also provide an immediate, up-to-date resource that is integrated into training curricula.

Get Familiar With Windows Communication Application Development
Certification Magazine July-17-2008 These questions are based on 70-503 TS: Microsoft .NET Framework 3.5 - Windows Communication Foundati

Study Finds Security Threats Growing on Mobile Technology
Deanna Hartley July-14-2008 Security threats on handheld and mobile computing devices have significantly increased during the past year.

Stay Strong During Recession: Demonstrate Your Value
Katherine Spencer Lee July-11-2008 Regardless of the business climate, it�s a wise move to consider your value to your company.

Get Familiar With Exchange Server 2007, Configuring
Certification Magazine July-10-2008 These questions are based on 70-236: TS: Exchange Server 2007, Configuring Self Te

Previewing Microsoft Surface
Daniel Margolis July-10-2008 Computing via large, touch-screen interaction has yet to move beyond ATMs and airport kiosks.

Spread the Knowledge: Becoming an IT Trainer
Ken Wagner July-09-2008 There are a number of questions you may want to ask yourself before becoming an IT trainer.

Analyzing the Societal Effects of YouTube
Daniel Margolis July-08-2008 Online video is an explosive new medium, and YouTube has proven to be dominant in this arena.

Cisco Adds 3 Specializations to CCNA
Meagan Polakowski July-07-2008 A looming IT talent shortage and growing need for specialization prompted Cisco to introduce new programs.

Learn About IBM Lotus Notes Domino 8 Building the Infrastructure
Certification Magazine July-03-2008

Waident Technology Solutions: IT Takes Back Seat to Soft Skills
Deanna Hartley July-03-2008 Candidates who interview at Chicago-based Waident Technology Solutions often return scratching their heads.

Certification Qualifies Expertise in Health Care IT Systems
Matthew Grob July-02-2008 Health care is arguably the most data-intensive industry in the world.

Gen Y Finds Online Entrance to 2008 Presidential Race
Agatha Gilmore July-01-2008 These days the political campaign is meeting Gen Y online.

Certification at the Entry Level
Matt Walker June-30-2008 IT certification is becoming more viable for professionals just entering the IT industry.

Get Familiar With Configuring Microsoft Windows Vista Client
Certification Magazine June-26-2008

How a University�s Mission Affects Its IT
Agatha Gilmore June-26-2008 Public or private? Research or arts? An institution�s objectives define the role of its IT organization.

CIOs Reveal Effective Retention Strategies for Skilled IT Staff
Deanna Hartley June-25-2008 Attractive pay is the most effective way to improve IT staff retention.

Teaching IT Proves Beneficial Beyond Compensation
Lindsay Edmonds Wickman June-24-2008 IT professionals are drawn to the training and development opportunities a company provides.

Software Without Seat Belts
Mano Paul June-23-2008 Software and security features need to be built-in as a standard and not bolted on when needed.

Flash Drive Technology Set to Revolutionize Storage Industry
Deanna Hartley June-23-2008 EMC Corp. has integrated flash-based solid state drives into its core product portfolio.

Business Focus Now Dominates Information Security Manager Role
Deanna Hartley June-19-2008 The role of the Certified Information Security Manager (CISM) is changing.

The Next Big Push for Vista
Brian Summerfield June-18-2008 In the 1990s, Microsoft was the undisputed leader of IT. What a difference a decade makes.

Amazon�s Developer Tools Increasingly Adopted
Kelly Shermach June-16-2008 Amazon.com put its latest cloud-based developer tool into beta testing in mid-December.

Learn About Upgrading Your MCSE to Windows Server 2008
Certification Magazine June-16-2008 These questions are based on 70-649: TS: Upgrading Your MCSE on Windows Server 2003 to Windows Se

Google, Microsoft Venture Into World of Personal Health Databases
Kelly Shermach June-13-2008 This winter, Google began storing the medical records of volunteer patients of the Cleveland Clinic.

E-Mail Expert Addresses the White House's IT Shortcomings
Meagan Polakowski June-12-2008 Inadequate e-mail archiving is so pervasive it spreads all way to the U.S. government.

Telework Arrangements Gain Momentum in IT
Kellye Whitney June-12-2008 If you�re tired of coming into the office all the time, you are not alone.

Use Your IT Certifications to Get Your Degree
Western Governors University June-11-2008 You may be able to waive up to 25 percent of your degree at Western Governors University!

Get Familiar With Windows Server 2008, Server Administrator
Certification Magazine June-10-2008 These questions are based on 70-646 - PRO - Windows Server 2008, Server Administrator

Army Partnership Creates First Military-Based Microsoft Academy
Meagan Polakowski June-09-2008 The U.S. Army and Microsoft have partnered to create a Microsoft IT Academy at Fort Gordon in Georgia.

Program Provides High Schoolers Access to IT Careers
Meagan Polakowski June-02-2008 On May 5 and 6, students sat for a rigorous CompTIA exam.

Build User Interfaces
May-22-2008 Create user and custom controls

Add and Manage Content
May-22-2008 Create and manipulate documents

Add and Manage Content
May-22-2008 Add multimedia content

Customize Appearance
May-22-2008 Change the appearance of a control by using templates

Configure and Deploy WPF Applications
May-22-2008 These questions are based on 70-502 CSHP - TS - Microsoft .NET Framework 3.5: Windows Presentation Foundatio

Green IT a Priority for Technology Decision Makers
Deanna Hartley May-19-2008 This year will see a surge in CIO interest and vendor initiatives in eco-friendly computing, according to a recent report by independent market analyst Datamonitor.

Be a Campus Know-IT-All
Agatha Gilmore May-19-2008 Even as an IT student, you might not know how information technology works on campus.

Online Degrees: Are They Right for You?
Wayne Anderson May-19-2008 No longer perceived as "cheating," online degrees have come into their own as a vital tool for IT pros.

News & Notes for IT Professionals
Meagan Polakowski May-19-2008 WiMAX May Be Coming to Chicago This Summer. When was the last time you used a pay phone? For many, it

Switch to Auditing Will Pay Off in Long Term
Wayne Anderson, Ken Wagner May-19-2008 Our columnists deliver sound advice on moving into IT auditing.

Cert Really Goes Green
Daniel Margolis May-19-2008 Our April issue featured an article on the energy and resource conservation movement within IT, spor

One Wrong Click to Armageddon
Ben Warden May-19-2008 The recurrent nightmare of the information age: Private information accidentally sent elsewhere.

GIAC: The Hands-On IT Security Certification
Jeff Pike May-19-2008 The Global Information Assurance Certification (GIAC) program has credentialed more than 20,000 IT pros.

Hexaware Technologies: The Other Side of Offshoring
Brian Summerfield May-19-2008 With development centers all over the world, Hexaware has taken IT hiring global.

New Opportunities and Challenges For Application Developers
Louis Marascio May-19-2008 As voice and the Web sync up more day by day, the field is wide open for application developers.

Hottest Jobs Involve Wireless and Mobile Technology
Katherine Spencer Lee May-19-2008 Wireless technologies have the �wow factor,� but a lot of work is required to support and maintain them.

Where Have All the Help Desks Gone?
Patrick D. Turner May-19-2008 Help desks serve as a vital place for fledgling techies. What happens if we ship them all overseas?

Resume Tutorial
Daniel Margolis May-19-2008 Building a resume seems simple enough, but when you actually sit down to do so, you may draw a blank.

June 2008
May-19-2008 Feature Articles Certification FeatureOnline Degrees: Are They Right for You?Wayne AndersonNo longer

Application Architecture
May-15-2008 Understand the concept of database replicas

Database Management
May-15-2008 Enable document locking

Design Elements
May-15-2008 Create, modify and troubleshoot views

Programming
May-15-2008 Working with basic formula language

Security
May-15-2008 Add security to an application

To Block or Not to Block? Social Networking Sites at Work
Meagan Polakowski, copy editor May-12-2008 There�s no doubt that social networking sites are a relevant part of the everyday lives of people at home. T

Install and Configure
May-08-2008 Configure component update for composite applications

Install and Configure
May-08-2008 Configure server fast restart

Manage and Maintain
May-08-2008 Utilizing the Domino Administrator client

Platform Support
May-08-2008 Defining Domino attributesConnection documents

Security
May-08-2008 Configuring Administrator Access rights

Employers Consider College Major in Hiring Decisions
Kellye Whitney May-08-2008 Don't expect what you got your degree in to be glossed over when approaching the job market.

SMEs Unprepared to Deal With Data-Breach Laws
Kelly Shermach May-08-2008 Many companies can't comply with regulations concerning exposure of personal information.

Accelerating Data Transfer
Kelly Shermach May-08-2008 In corporate America today, data optimization is quickly maturing.

U.S. Lags in Broadband, Apparently
Brian Summerfield May-08-2008 In an international ranking of nations� broadband penetration, the U.S. isn�t even in the top 10.

Managing Security Risks in a Wireless World
Mano Paul May-08-2008 Wireless connectivity means risks, some similar to wired networks and some unique to wireless.

HP Forced to Back Out on Promise to Back Up Users� Files
Deanna Hartley May-08-2008 Hewlett-Packard may be one of the world�s largest IT companies, but that doesn�t make it infallible.

The Trainer�s Role in Migration
Lindsay Edmonds Wickman May-08-2008 Without proper training, employees may be frustrated by new hardware or software.

ISACA Certifications - Your Passport to Success
ISACA May-07-2008 ISACA is now accepting grandfathering applications for a new certification program.

Microsoft Expands Performance-Based Testing
Deanna Hartley May-05-2008 Microsoft is getting ready to introduce simulation questions, or performance-based testing, to more of its exams.

Plan Network and Application Services
May-01-2008 Plan for name resolution and IP addressing

Plan Network and Application Services
May-01-2008 Plan for terminal services

Design Core Identity and Access Management Components
May-01-2008 Design the enterprise-level group policy strategy

Design Support Identity and Access Management Components
May-01-2008 Design the branch-office deployment

Design for Business Continuity and Data Availability
May-01-2008 Design for data management and data access

STAFF & CONTRACT INSTRUCTORS
The Training Associates April-29-2008 A Major Revision of Industry Whitepaper with Broader Scope and Important New Conclusions on How to Significantly Reduce Costs and Risks, and Increase Sales

NJIT Provides Gaming Students With Technical, Hands-On Training
Deanna Hartley April-28-2008 It isn�t often that parents root for their kids� �Guitar Hero� skills or encourage them to devote more time to video games, let alone inspire them to focus on gaming as a career path.

Configure and Troubleshoot Post-Installation System Settings
April-24-2008 Configure Windows Internet Explorer

Manage Windows Vista Security
April-24-2008 Configure and troubleshoot User Account Control

Configure and Troubleshoot Networking
April-24-2008 Use the Network and Sharing Center to configure networking

Configure and Troubleshoot Applications That Are Included With Windows Vista
April-24-2008 Configure Windows Mail

Manage and Maintain Systems That Are Running Windows Vista
April-24-2008 Troubleshoot policy settings

VCampus Offers Vendor-Neutral Database Design Cert
Meagan Polakowski, copy editor April-21-2008 VCampus Corp. recently announced the newest certification in its Certified Internet Web Professional Program: the CIW v5 Database Design Specialist.

The Path to CIO: Vertical, Horizontal or Somewhere in Between?
Agatha Gilmore April-21-2008 Understanding business forces at work within an industry wasn�t as crucial for past students as it is now.

Take a Bite Out of Data Theft
David Friedland April-21-2008 To ensure data is adequately secured, one needs to understand the concepts and technology involved.

News & Notes for Certified Professionals
Ben Warden April-21-2008 Visually Imaging Virtual ThreatsImages often are used to make an impression. In many high schools, p

Struggling Economy Increases Competition Among Job Candidates
Wayne Anderson, Ken Wagner April-21-2008 Our columnists speak to what effect offshoring is having on the IT job market.

A Secure CertMag
Daniel Margolis April-21-2008 When I first started with Certification Magazine, IT security was still finding its footing as the h

Office IT Intrigue
Daniel Margolis April-21-2008 Workplace e-mail surveillance is common, but going beyond that is a slippery slope.

Study Shows Demand for Training in Information Security
Eddie Zeitler April-21-2008 (ISC)2�s Global Information Security Workforce Study provides a snapshot of today�s IT security industry.

Listen for Employment Clues: How to Get in at FrontPages
Kellye Whitney April-21-2008 FrontPages Web Hosting Network expects to double its employees by the end of the year.

CISO: Getting Serious About Security
Lindsay Edmonds Wickman April-21-2008 Chief information security officers meet the need for security presented by an increasingly technical world.

Should I Stay or Should I Go? Deciding The Time for the Job Hunt
Katherine Spencer Lee April-21-2008 Should you start looking for another job? The answer is �maybe.�

Securing Your Wireless Access Network
Ben Rothke April-21-2008 Taking some care in cutting the network cord when going wireless can prevent headaches.

IT Is a Battlefield
Ben Warden April-21-2008 Dominance is sought after today in every field: politics, entertainment, sports and certainly IT.

May 2008
April-21-2008 Feature ArticlesCertification FeatureTake a Bite Out of Data TheftDavid FriedlandInformation securit

Processes
April-17-2008 Service Operation: State the objectives, basic concepts, and roles for Event Management, Request Fulfillment, Problem Management and Access Management

Processes
April-17-2008 Continual Service Improvement: Explain the high-level objectives, basic concepts, process activities, roles and metrics for the 7-Step Improvement Process

Functions
April-17-2008 State the role, objectives and organizational overlap of the Technical Management function, The Application Management function and The IT Operations Management function (IT Operations Control and Facilities Management).

Roles
April-17-2008 Account for the role and responsibilities of the Process owner and Service owner

Technology and Architecture
April-17-2008 List some generic requirements for an integrated set of Service Management Technology

ISACA Certifications � Your Passport to Success
ISACA April-16-2008 New IT Governance Certification Offered!

Access to Quick, Reliable Resources Increases Productivity
Meagan Polakowski, copy editor April-14-2008 With March Madness come and gone, employers can rest easy knowing that the basketball contest will not drain employee productivity again until next year. However, a more chronic factor for companies striving for high-performing IT workforces is the immedi

Service Management as a Practice
April-10-2008 List the characteristics of process (measurable, specific results, customers and responds to a specific event).

The Service Lifecycle
April-10-2008 Briefly explain the service lifecycle

Generic Concepts and Definitions
April-10-2008 Define and explain the following key concepts: event, alert, incident, impact, urgency, priority and service request.

Key Principles and Models
April-10-2008 Discuss the five major aspects of service design: 1) service portfolio design, 2) identification of business requirements, definition of service requirements and design of services, 3) technology and architectural design, 4) process design and 5) measurem

Processes
April-10-2008 Service design. State the objectives, basic concepts and roles for: 1) Service Catalog management, 2) availability management, 3) information security management, 4) supplier management, 5) capacity management and 6) IT service continuity management.

TMI Syndrome in Web Applications
Mano Paul April-08-2008 Web applications can often give potential cybercriminals too much information.

Creating an Efficient Training Cycle
Lindsay Edmonds Wickman April-08-2008 A detailed and thorough training strategy is a must if trainees are to learn and adapt quickly.

WiMAX May Be Coming to Chicago This Summer
Meagan Polakowski, copy editor April-07-2008 When was the last time you used a pay phone? For many, it�s probably been at least a few years. The downfall of the pay phone is key to Don Stroberg�s vision of how a new wireless broadband technology � called WiMAX (Worldwide Interoperability for Microwa

Recession Proof Your Resume
Kellye Whitney April-07-2008 For those IT pros currently in the job market or planning to enter it soon, it�s time to update your resume.

Security Skills Help DBAs Position Themselves for Bright Futures
Brian Koerner April-07-2008 Success as a database administrator requires security vigilance.

Secure Application Development a Growing Concern
Brian Koerner April-07-2008 Secure coding is a topic that books are written on, classes are taught on and careers are made of.

Whither �Brainware?�
Brian Summerfield April-07-2008 It�s nothing new for technological advances to be inspired by observations of the natural world.

Create a UI for a Windows Forms Application by Using Standard Controls
April-03-2008 Add and configure a Windows Forms control

Integrate Data in a Windows Forms Application
April-03-2008 Manage connections and transactions

Implement Printing and Reporting Functionality in a Windows Forms Application
April-03-2008 Construct print documents

Implement Asynchronous Programming Techniques to Improve the User Experience
April-03-2008 Manage a background process by using the BackgroundWorker component

Configure and Deploy Applications
April-03-2008 Create a Windows Forms setup application

Cybersecurity Deficiencies Threaten Critical Infrastructures
Meagan Polakowski, copy editor March-31-2008 Recent CIA reports highlight the agency�s increased focus on the lack of cybersecurity in our nation�s critical infrastructures, including transportation, emergency services and utilities. Following recent blackmail attempts by hackers threatening to shut

Manage and Maintain Physical and Logical Devices
March-27-2008 Troubleshoot server hardware devices

Manage Users, Computers and Groups
March-27-2008 Create and manage user accounts

Manage and Maintain Access to Resources
March-27-2008 Troubleshoot terminal services

Manage and Maintain a Server Environment
March-27-2008 Manage servers remotely

Manage and Implement Disaster Recovery
March-27-2008 Manage backup procedures

Cisco Upgrades Professional-Level Voice Cert
Meagan Polakowski, copy editor March-24-2008 Cisco has unveiled the redesign of its CCVP professional-level voice certification program. After g

Negotiation 101
Agatha Gilmore March-21-2008 Consider this your crash course in negotiating that first IT job.

Certification Goes Green
Agatha Gilmore March-21-2008 With rising energy costs and inefficient equipment, going green isn't just a fad -- it's a critical step.

News & Notes for IT Professionals
Ben Warden March-21-2008 VCampus Announces CIW Database Designer CertificationVCampus Corp., owner of the CIW exam, recently

Degree or Certs Needed for Young Techie to Be Competitive
Wayne Anderson, Ken Wagner March-21-2008 Our columnists advise a fledgling IT pro on his entry to the market.

The Greening of IT
Daniel Margolis March-21-2008 Environmental issues have been a trendy concern for a long time, at least as far back as I can remem

A Tale of Two IT Guys
Ben Warden March-21-2008 Being an IT consultant means you have to deal with end users with a wide range of experience.

An Overview of the Hitachi Data Systems Certification Program
Peter Manijak March-21-2008 Hitachi Data Systems� Certified Professional Program exists.

Bamboo Solutions: Prioritizing Flexibility
Ben Warden March-21-2008 Proven experience with a versatile background is more important to Bamboo Solutions than specific certs.

Database Administrator: The Modern-Day Atlas
Lindsay Edmonds Wickman March-21-2008 A DBA, as the name portrays, is responsible for the totality of a company�s database.

A Look at the Job Market in 2008
Katherine Spencer Lee March-21-2008 So you�re thinking of making a job change and wonder what the crystal ball holds.

After Sarbanes-Oxley: IT Compliance Update
Ben Warden March-21-2008 The Sarbanes-Oxley Act changed the face of IT security for publicly traded companies.

Searching for Answers in an IT World
Ben Warden March-21-2008 Pablo Picasso once said, �Computers are worthless. They can only give you answers.�

April 2008
March-21-2008

Deploy Client Agents and Policies
March-20-2008 Review status and activity

Configure Server Products
March-20-2008 Configure FCS updates

Configure Server Products
March-20-2008 Configure reporting services

Maintain the Infrastructure of the Client and Server
March-20-2008 Configure settings for server products

Monitor Protection Status and Activity
March-20-2008 Configure default actions

Protect Your Computer From ID Theft This Tax Season
Meagan Polakowski, copy editor March-17-2008 How would you like to go home tonight and find that your pocket is $2,700 lighter � and it will take at least 30 hours of your time to resolve it? That is the average amount Americans lose to identity theft, and some people lose as much as $1 million, sai

Backup and Recovery
March-13-2008 Describe new RMAN reliability features. Block media recovery (BMR), trial recovery

Load and Unload Data
March-13-2008 Explain data pump architecture

Application Tuning
March-13-2008 Use the SQL tuning advisor

Space Management
March-13-2008 Reclaim wasted space from tables and indexes using the segment shrink functionality

General Storage Enhancement
March-13-2008 Relocate SYSAUX occupants

Career Hedging is a Safe Bet
Kellye Whitney March-11-2008 If someone told you to build an IT career action plan, you might say, for what?

Data Portability
Kelly Shermach March-11-2008 How data portability got onto the radar screens of everyday consumers who voraciously consume social media.

Developing Online Communities
Kelly Shermach March-11-2008 Social media is seeing a lot of attention from companies looking to improve performance.

Report: Broadband Legislation Could Boost Economy
Brian Summerfield March-11-2008 Broadband legislation under congressional consideration could boost the economy by $134 billion annually.

Installing Norton 360
Daniel Margolis March-11-2008 A play-by-play of that process, written as the installation occurred.

How to Effectively Mitigate the Increasing Cost of Data Backup
Paul Chisholm March-11-2008 As any business grows, so does the volume of data that its IT staff must back up and store.

The Virtual Classroom: Is It Effective?
Lindsay Edmonds Wickman March-11-2008 Can a virtual classroom really be as engaging as a physical one?

New Cert Addresses Need for Control of E-Mail Content
Meagan Polakowski, copy editor March-10-2008 E-mail security is an increasing concern for today�s tech-centered businesses, according to a recent content security study by AIIM, an enterprise content management association. Important business content is stored and sent via e-mail messages and attach

Configure Domain Name System (DNS) for Active Directory
March-06-2008 Configure zones

Configure the Active Directory Infrastructure
March-06-2008 Configure trusts

Configure Additional Active Directory Server Roles
March-06-2008 Configure Active Directory Rights Management Service (AD RMS)

Create and Maintain Active Directory Objects
March-06-2008 Configure GPO templates

Configure Active Directory Certificate Services
March-06-2008 Manage certificate revocations

Use Your IT Certifications to Get Your Degree
Western Governors University March-05-2008 You may be able to waive up to 25 percent of your degree at Western Governors University if you�re an IT pro with certs.

Use Your IT Certifications to Get Your Degree
Western Governors University March-05-2008 You may be able to waive up to 25 percent of your degree at Western Governors University.

Survey Shows Gap Between IT Security Skills Supply and Demand
Daniel Margolis, Senior Editor March-03-2008 A new survey commissioned by the Computing Technology Industry Association (CompTIA) indicates a gap between

Certification in the ‘Net Economy
Nancy Seamons March-01-2008 Certification can provide employers with a basis for determining if job applicants have required skills.

Configure Tools and Options
February-28-2008 Set up schedule options

Set Up a Project
February-28-2008 Import and export data

Estimate, Schedule and Budget Tasks
February-28-2008 Sequence tasks

Resource Project Plans
February-28-2008 Predict durations and work calculations

Update and Report On Project Performance
February-28-2008 Create reports

Save $200 on Instructor-Led CBT From QuickCert
QuickCert, a Specialized Solutions company February-27-2008 QuickCert is the one-stop shop for all your test preparation needs!

Climate Savers Computing Initiative Takes Green Message to Trade Shows
Ben Warden, associate editor February-25-2008 The Climate Savers Computer Initiative�s (CSCI) recent sponsorship of CeBIT, one of the world�s larg

Deploy the 2007 Microsoft Office System.
February-21-2008 Install Office 2007.

Configure Windows Vista Automated Installation Settings.
February-21-2008 Manage Windows Vista catalogs.

Deploy Windows Vista.
February-21-2008 Deploy Windows Vista using ZTI.

Use Business Desktop Deployment Workbench.
February-21-2008 Configure a distribution point in BDD 2007 Workbench.

Application Compatibility Toolkit.
February-21-2008 Install and configure ACT 5.

ISACA Certifications � Your Passport to Success
ISACA February-20-2008 Put yourself and your organization in the lead with ISACA�s Certified Information Systems AuditorTM (CISA�) and Certified Information Security Manager� (CISM�) certifications.

Employment Interface
Daniel Margolis February-20-2008 For some time now, Certification Magazine has been accomplishing the task of giving insightful and v

Are You Ready to Get Serious About Open Enterprise Server 2?
David Coughanour February-20-2008 If you haven't done much with Linux yet, Novell has the training program for you.

Virtual World Administrators: Service Requests in Cyberspace
Daniel Margolis February-20-2008 Some are projecting that virtual worlds will completely reshape the Internet.

Asking for a Raise: How to Manage Common Salary Situations
Katherine Spencer Lee February-20-2008 Asking for a raise can be one of the most nerve-racking things you can do at work.

Boomers in IT: Will the Talent Shortage Affect Techies?
Matt McGrath February-20-2008 The baby boom generation is expected to begin retiring in mass numbers in coming years.

Career Opportunities
Ben Warden February-20-2008 The career development forums have been particularly busy the first few months of 2008.

March 2008
February-20-2008

Mastering IT: Choosing Between an Immediate Job and Higher Educat
Lindsay Edmonds Wickman February-15-2008 While a master�s degree may not be a necessity in the IT field, obtaining one can help professionals move up

Educating to Ensure Soft Skills
Agatha Gilmore February-15-2008 You�ve spent years honing your technical skills and developing your knowledge library. But how do you go abo

News & Notes For IT Professionals
Ben Warden February-15-2008 IT Companies Join Together to Boost Certification Market Testing and assessment provider Prometric

Cisco Certify In South Or East Asia?
Wayne Anderson & Ken Wagner February-15-2008 Dear Techie, I want to know where I can get training in Cisco CCNA. I am contemplating doing this

!n $34rch of w00t
Ben Warden February-15-2008 In November 2004, a �Jeopardy!� contestant who was way ahead of his fellow competitors wagered an od

At XNET, It's All About Attitude
Lindsay Edmonds Wickman February-15-2008 At Internet service provider Xnet, employees have to be adept in many different facets of it. Creativity and

Storage Enhancements.
February-14-2008 Set up ASM fast mirror resynch

Partitioning and Storage-Related Enhancements
February-14-2008 Implement the new partitioning methods

Diagnosability Enhancements
February-14-2008 Use support workbench

Database Replay
February-14-2008 Overview of workload capture and replay

Miscellaneous New Features
February-14-2008 Describe and use the enhanced online table redefinition

New Phishing Scam Targets Novice Fraudsters
Ben Warden, associate editor February-11-2008 Hackers and cyber criminals constantly change up their methods to catch unsuspecting victims in new

Five �Hot� IT Jobs to Consider
Kellye Whitney February-08-2008 An important facet of career development is knowing when and where to focus one�s energy and resourc

Database: The Reinvention of CRM Through New Databases
Kelly Shermach February-08-2008 Failures in CRM have made the acronym a four-letter word in some realms. CRM vendors plugged away at

Persona Creation Is Here to Stay
Kelly Shermach February-08-2008 The personas method of marketing segmentation pioneered by Proctor & Gamble and its ilk for offl

Here Come the Hypervisors
Brian Summerfield February-08-2008 Like so many computing tools and technologies, the hypervisor has been around practically forever (t

Is Your Company Prepared to Recover From an IT Disaster?
Paul Chisholm February-08-2008 Knowing that an IT disaster could strike at any time and planning accordingly is critical to providi

Death by PowerPoint?
Lindsay Edmonds Wickman February-08-2008 Scenario 1: An IT trainer stands in front of a classroom monotonously reading from PowerPoint slides

Don�t Be Deduped Into Bad Storage
Ben Warden February-08-2008 During the past six years, TheInfoPro, an independent research network for the IT industry, has cond

Deploy Windows SharePoint Services 3.0 (WSS)
February-07-2008 Configure WSS topology

Monitor Windows SharePoint Services
February-07-2008 Configure centralized monitoring for WSS

Administer Windows SharePoint Services
February-07-2008 Administer Windows SharePoint Services by using STSADM

Configure Security for Windows SharePoint Services
February-07-2008 Configure Web application authentication

Configure Network Infrastructure for Windows SharePoint Services
February-07-2008 Configuring Network Load Balancing (NLB)

Cisco Unveils Network Design Certification
Ben Warden, associate editor February-04-2008 Cisco has announced a new certification � the Cisco Certified Design Expert (CCDE) � intended to recognize professionals with extensive experience in networking design.

Backup and recovery
January-31-2008 Describe new RMAN reliability features. Block media recovery (BMR), trial recovery

Load and unload data
January-31-2008 Explain Data Pump architecture

Application tuning
January-31-2008 Use the SQL tuning advisor

Space management
January-31-2008 Reclaim wasted space from tables and indexes using the segment shrink functionality

General storage enhancement
January-31-2008 Relocate SYSAUX occupants

VCampus Announces CIW Database Designer Certification
Ben Warden, associate editor January-28-2008 VCampus Corp., owner of the CIW exam, recently announced a new certification. The CIW Database Design Specialist will be released in March.

Tech of All Trades
Ben Warden January-25-2008 From forgotten passwords to server crashes, the small- to-medium-sized business IT professional must be read

News & Notes for IT Professionals
Ben Warden January-25-2008 Training Camp Goes Mac, Prometric Goes Global Nowadays, an idle business is a dying business. Comp

Hot for '08? Not So Fast
Ben Warden January-25-2008 As 2007 came to a close, CertMag forum posters engaged in a spirited discussion involving what would

IT Pros' Struggle for Respect Mirrored in Hollywood
Ben Warden January-25-2008 The current writers strike has this columnist daydreaming he'll be bused to Hollywood to write TV shows. Als

IT Security on Campus
Agatha Gilmore January-25-2008 At colleges and universities, where information sharing is a fundamental part of the culture, IT security ca

Overcoming Age Bias in IT
Wayne Anderson, Ken Wagner January-25-2008 Dear Techie, I am 48 and have several years of experience in the IT field. At my last job, I nearl

The Coldest Month in IT
Daniel Margolis January-25-2008 It�s February, the shortest month of the year and the only month with fewer than 30 days. It�s also

ISACA�s New CGEIT Credential Meets Business Demands for IT Govern
John Lainhart January-25-2008 Supported by the IT Governance Institute (ITGI) and built on ITGI�s intellectual property and input from sub

Savid Technologies: Prioritizing A Well-Rounded Workforce
Agatha Gilmore January-25-2008 At smaller IT companies like Savid Technologies Inc., learning how to communicate your knowledge is just as

Project Manager: Managing the World, One Project at a Time
Erica Brath January-25-2008 Taking on project management may be intimidating. But for IT professionals accustomed to more technical task

Are You in Demand? The 2008 IT Skills Outlook
Katherine Spencer Lee January-25-2008 In IT, as in other professions, it�s all about the skills. Ensuring you are current on the latest an

Upward Mobility in IT: Business Skills for the Technical Professi
Julie Zinn January-25-2008 Now more than ever, jobs are going to individuals who can perform well in a business environment and can dem

Domino and DB2 integration
January-24-2008 Understanding DB2 integration enhancements

Install and configure
January-24-2008 Implement database on demand collations

Mail
January-24-2008 Configuring Message Recall functionality

Managing users and groups
January-24-2008 Deploying composite applications

Security
January-24-2008 Implementing Internet password locking

$200 Off Self-Paced Instructor-Led Certification Training Courses from QuickCert
QuickCert, a Specialized Solutions Company January-23-2008 In today�s fast-paced world, making the time for IT boot camps or classroom courses is often difficult.

EXCLUSIVEACCESS. BROUGHT TO YOU BY THE CISCO INNOVATORS PROGRAM.
Cisco January-23-2008 Join the Cisco Innovators Program Today, Save 25% or More on CCNA and CCDA Certifications

Composite applications
January-17-2008 Understand the advantages and structure of composite applications

Design and development enhancements
January-17-2008 Identify and use new database property settings

Domino and DB2 integration
January-17-2008 Understand and use DB2 Access views

Programming enhancements
January-17-2008 Recognize new Java support features

Web services in Domino applications
January-17-2008 Create a Web service consumer

Use your IT certifications to get your degree.
Western Governors University January-16-2008 You may be able to waive up to 25 percent of your degree at Western Governors University if you�re an IT pro with certs.

IT Companies Join Together to Boost Certification Market
Ben Warden, Associate Editor January-14-2008 Testing and assessment provider Prometric recently announced it has formed an alliance with other IT companies to build and enrich the growing certification market.

2008 IT Forecast Bright for College Grads, Passive Seekers
Kellye Whitney January-11-2008 It�s that time of year. With the advent of the new calendar, many IT professionals begin to plan for

Data Management Top IT Priority at Banks
Kelly Shermach January-11-2008 Although IT spending will grow slowly for North American banks in 2008, rising just 3 percent over 2

Social and Professional Network Sites
Kelly Shermach January-11-2008 As social network sites become more popular and valued ― consider that Microsoft�s $240 millio

Managing the Performance of Your IT System
Brian Summerfield January-11-2008 Performance management of IT systems isn�t all that different from regular performance management. I

Two New Security Certifications for 2008
Ben Rothke January-11-2008 Two new certifications have recently been announced, and it is likely that their respective acronyms

Securing Your Storage in 2008? Less is More
Ben Warden January-11-2008 Being the founder of the Identity Theft Resource Center (ITRC) has its ups and downs for Linda Foley

Corporate Budget Cuts: Protecting Your Job
Lindsay Edmonds Wickman January-11-2008 Here�s the reality: When corporations need to trim the fat off their expenses, training is the first

Configure, verify and troubleshoot a switch with VLANs and interswitch communications
January-10-2008 Configure, verify and troubleshoot VTP

Implement an IP addressing scheme and IP Services to meet network requirements in a medium-size Enterprise branch office network
January-10-2008 Describe the technological requirements for running IPv6 (including protocols, dual stack, tunneling, etc.)

Configure and troubleshoot basic operation and routing on Cisco devices
January-10-2008 Compare and contrast methods of routing and routing protocols

Implement, verify and troubleshoot NAT and ACLs in a medium-size Enterprise branch office network
January-10-2008 Describe the purpose and types of access control lists

Implement and verify WAN links
January-10-2008 Troubleshoot WAN implementation issues

I use it every day
Bellevue University January-09-2008 Select from more than 20 accelerated bachelor's degrees and 12 master's degrees online.

Physical Authentication to Increase Cisco Exam Security
Ben Warden, Associate Editor January-07-2008 Cisco is requiring that all test centers distributing its certification exams collect digital photos and digital signatures from students during the admissions process, beginning in 2008.

Describe the operation of data networks
January-03-2008 Describe common networking applications, including Web applications

Implement a small switched network
January-03-2008 Perform, save and verify initial switch configuration tasks, including remote access management

Implement an IP addressing scheme and IP services to meet network requirements for a small branch office
January-03-2008 Assign and verify valid IP addresses to hosts, servers and networking devices in a LAN environment

Implement a small routed network
January-03-2008 Perform and verify routing configuration tasks for a static or default route given specific routing requirements

Explain and select the appropriate administrative tasks required for a WLAN
January-03-2008 Identify and describe the purpose of the components in a small wireless network (including: SSID, BSS, ESS)

Good article on funding education
January-03-2008 What I have seen out there is that most companies are forcing people out of the IT field by not offering them continued funding of their education. That includes contractors.

Letters on Wikipedia
January-03-2008 Just wanted to drop you a note about your article on Wikipedia in the Sept. issue of CertMag to say thanks for sharing that experience.

Adventures in Teaching
Daniel Margolis December-28-2007 Success as a teacher requires the ability to command the respect of a classroom full of students.

Making the IT Leap: How to Move Into the Industry
Wayne Anderson and Ken Wagner December-28-2007 It�s not just fledgling techies and students getting into IT: Professionals from all different industries look to get into the field. So, here we present tips on how individuals in other industries can best market themselves to enter IT, as well as discus

News & Notes for IT Professionals
Daniel Margolis December-28-2007 IT Telecommuting Grows in PopularityA new study from Robert Half Technology has found that telecommu

Selecting Certs to Match a Career Path
Wayne Anderson, Ken Wagner December-28-2007 Dear Techie, I am currently working as a help desk analyst for a large company. I am A+ and MCP WI

Answering a Frequently Asked Question
Daniel Margolis December-28-2007 Given that this magazine is targeted at IT professionals, you might think that these pages would be

Reorganizing Your Digital Closet
Ben Warden December-28-2007 Digital devices, e-mail accounts, virtual storage spaces, etc.: These are our bedroom closets in the 21st ce

Enterprise WLAN: Still Growing
Kevin Sandlin December-28-2007 The CWNP family of enterprise WLAN certifications � CWNA, CWSP and CWNE � can help you keep pace with the gr

Solstice Consulting: Agility as a Hiring Model
Ben Bradley December-28-2007 Solstice Consulting is a technology and management consulting firm that believes it is impossible to demand

Phoning It In: Telecommuting Systems and Networks Engineer
Daniel Margolis December-28-2007 Ever wish your morning commute could be whittled down to a distance of 50 feet or less? With fuel costs head

Managing When You�re Not a Manager
Katherine Spencer Lee December-28-2007 Managing when you�re not a manager can be an excellent way to boost your visibility in the company. If you l

Band of Brothers: Why You Should Join an IT Association
Lisa Rummler December-28-2007 Joining an IT association is worth much more than the various discounts and benefits you will likely be offe

Degree Versus Certification
Ben Warden December-28-2007 A recent poll on CertMag.com tells us (perhaps not surprisingly) that our readership feels having a

January 2008
December-28-2007

Configuring Network Access
December-27-2007 Configure Remote Access

Configuring the Domain Name System (DNS)
December-27-2007 Configure zones

Deploying Servers
December-27-2007 Install server core

Maintaining the Active Directory Environment
December-27-2007 Configure backup and recovery

Configuring the Active Directory Infrastructure
December-27-2007 Configure authentication

Planning Microsoft Exchange Server 2007 Upgrades and Migrations
December-20-2007 Plan coexistence with Exchange 2000 Server and Exchange Server 2003 in a single organization

Planning for High Availability Implementation
December-20-2007 Plan a backup solution implementation

Planning the Exchange Topology Deployment
December-20-2007 Plan the server role deployment

Planning Messaging Security and Compliance Implementation
December-20-2007 Plan the network layer security implementation

Planning for Messaging Environment Maintenance
December-20-2007 Plan for patch and service pack implementation

EXCLUSIVEACCESS. BROUGHT TO YOU BY THE CISCO INNOVATORS PROGRAM.
Cisco December-20-2007 Join the Cisco Innovators Program Today, Save 25% or More on CCNA and CCDA Certifications

Mixing Open Source and Not Open Source: The Benefits and Challenges
Brian Summerfield December-20-2007 In last month�s Open Source community feature, I discussed how proprietary software companies Micros

Trainer Evaluations
Ben Warden December-20-2007 Since its inception in 1989, the SANS (SysAdmin, Audit, Network, Security) Institute has provided co

Deloitte�s Latest Privacy Study Shows Concerns, Progress
Ben Warden, Associate Editor December-17-2007 A recent security study by Deloitte found 85 percent of survey participants reporting numerous information security breaches that compromised the personal information of employees and customers.

Backup and Recovery
December-13-2007 Describe new RMAN reliability features. Block media recovery (BMR), Trial Recovery

Load and Unload Data
December-13-2007 Explain Data Pump architecture

Application Tuning
December-13-2007 Use the SQL Tuning Advisor

Space Management
December-13-2007 Reclaim wasted space from tables and indexes using the segment shrink functionality

General Storage Enhancement
December-13-2007 Relocate SYSAUX occupants

Join the EMC Proven Professional Community at EMC World 2008
EMC December-13-2007 The EMC Proven Professional Community is now online

Following the Leading Technology Trends
Daniel Margolis December-11-2007 In developing a career as an IT professional, it just makes good business sense to follow the leadin

On Demand Changes the Market
Denis Pombriant December-11-2007 Every now and then, something changes in a market that has a big impact on the way things are and th

Sarbanes-Oxley and the DBA
Kellye Whitney December-11-2007 It�s unlikely the average database administrator (DBA) would ever say his or her job is easy, but th

On-the-Job Training or Bust?
Lisa Rummler December-11-2007 Perhaps this sounds familiar: You arrive to work on your first day as a help desk professional. It�s

Independent Contractor vs. Employee: How to Decide Which One You Are
Kellye Whitney December-11-2007 Do you like danger? OK, OK. Neither full-time nor contract-based IT work is dangerous, at least not

No Longer Rodney Dangerfields, IT Business Analysts Get Respect With New Certification
Kelly Shermach December-11-2007 Many IT professions have certification programs that verify expertise in the field. Developers are c

Project Management Mentoring and Training
Agatha Gilmore December-11-2007 When IT and consulting giant GTSI decided actively to change its business model from a products to a

Spyware: The Good, the Bad and the Ugly
Kelly Shermach December-11-2007 The growth in rogue anti-spyware applications has made the bad and the ugly appear to be the good. F

Solving Storage Challenges Within Budget
Kelly Shermach December-11-2007 With the data of all technology users � whether professionals or at-home hacks � increasing at recor

Developing a Strategy for Enterprise Information Management
Kelly Shermach December-11-2007 As information within organizations proliferates, enterprise information management techniques and v

Certiport Announces Microsoft Certification for Office 2007
Ben Warden, Associate Editor December-10-2007 Certiport has announced the availability of the Microsoft Certified Application Specialist Instructor, a resource for organizations transitioning to the 2007 Microsoft Office programs.

Configuring Network Access
December-06-2007 Configure IPv4 and IPv6 Addressing

Configuring Terminal Services
December-06-2007 Configure Terminal Services server options

Configuring a Web Services Infrastructure
December-06-2007 Migrate sites and Web applications

Configuring Server Roles
December-06-2007 Configure Active Directory Certificate Services

Maintaining the Active Directory Environment
December-06-2007 Configure backup and recovery

Use your IT certifications to get your degree.
Western Governors University December-06-2007 You may be able to waive up to 25% of your degree at Western Governors University if you�re an IT pro with certs.

Training Camp Announces Mac OS X Certification Course
Ben Warden, Associate Editor December-03-2007 Training Camp, a provider of accelerated IT training programs, announced it has introduced an Apple Certified Help Desk Specialist (ACHDS) camp. The program lasts three days and helps professionals deepen their knowledge of Mac OS X and develop their abil

Bringing Laptops to the Third World
Daniel Margolis November-30-2007 Students in developing countries might complete an academic career without much or any interaction with a co

CertMag's 2007 Salary Survey
Daniel Margolis, Mike Prokopeak, Lisa Rummler, Brian Summerfield, Ben Warden, Kellye Whitney November-30-2007 Since its launch in 2000, the Salary Survey has become barometer by which IT pros measure their careers.

News & Notes for IT Professionals
Ben Warden November-30-2007 Philanthropic ITAs the year comes to a close, and the holidays get into full swing, it becomes time

Disabilities in IT
Wayne Anderson, Ken Wagner November-30-2007 Dear Techie, I walk with two crutches and cannot find any information in regard to this issue as i

�Tis the Season to Spend Money
Daniel Margolis November-30-2007 It�s December and, honestly, my main concern going into the holidays is whether I buy the new �Blade

OK Computer Commerce
Daniel Margolis November-30-2007 If you don't know what consumers will pay for your product to be delivered to them online, why not let them

Citrix: Preparing IT Pros for an Evolving Landscape
Julieann Scalisi November-30-2007 Citrix Systems now offers a series of new administrator-level certifications. These are designed to help IT

Chief Information Officer: Getting Down to Business
Ashley Poynter November-30-2007 The CIO used to be more or less the biggest IT guy on the block. But the prominence of this position has ris

Career Paths Through Staffing Firms: Which Direction Is Right for
Katherine Spencer Lee November-30-2007 When most people consider a staffing firm for help finding a job, they tend to focus on one of two c

IT Degree ROI: Which Majors Make the Biggest Salary?
Daniel Margolis November-30-2007 Obviously, the earning power of an individual college major varies according to myriad factors: school, indu

On Easy Street
Daniel Margolis November-30-2007 Certifications can be challenging, no question. It varies, of course, but preparing for and then tak

December 2007
November-30-2007

Configure CallManager to support a call between any two endpoints on-cluster and off-cluster
November-29-2007 Describe the functions and usage of CSS and partitions

Given a list of IP phone features, configure CallManager to support the given feature set
November-29-2007 Configure Music on Hold

Secure an IP telephone network
November-29-2007 Configure MLA (Multilevel Administration)

Given a specific set of IP telephony applications and tools, configure CallManager to support the applications
November-29-2007 Install and configure BAT and TAPS to bulk add/manage phones/users

Monitor and manage an IP telephony network using Internal Server Tools
November-29-2007 Describe the use of Serviceability tool

ISACA Announces New Certification in IT Governance With Grandfather Provision
Ben Warden, Associate Editor November-26-2007 ISACA recently announced a new certification in Governance of Enterprise IT (CGEIT) for professionals with significant management experience in IT governance. Highly experienced professionals can fall under a grandfather provision, having shown a lengthy

The Open Group Announces New Level of ITAC Certification
Ben Warden, Associate Editor November-19-2007 The Open Group, a consortium focused on open standards and global interoperability, recently announced plans for a new certification level within their IT Architect Certification (ITAC) program. The Distinguished Certified IT Architect certification is th

Deploying the 2007 Microsoft Office System
November-15-2007 Installing Office 2007

Configuring Windows Vista Automated Installation Settings
November-15-2007 Managing Windows Vista Catalogs

Deploying Windows Vista
November-15-2007 Deploying Windows Vista Using ZTI

Using Business Desktop Deployment Workbench
November-15-2007 Configuring a Distribution Point in BDD 2007 Workbench

Application Compatibility Toolkit
November-15-2007 Installing and Configuring ACT 5

$200 Book Grants Available Now
Bellevue University November-15-2007 for these accelerated bachelor's degree completion programs starting in October and November ...

How to Get Work in the Public Sector
Kellye Whitney November-15-2007 Some people would rather poke out their eyes than work for a government organization. But despite th

CRM Driven Business Models: The Economics of the 21st Century
Paul Greenberg November-15-2007 John Maynard Keynes once said, �The difficulty lies not so much in developing new ideas, but escapin

Database and Information Science
Ben Warden November-15-2007 According to a recent report by the Bureau of Labor Statistics (BLS), information science and databa

Adapting to New Software and Hardware
Lisa Rummler November-15-2007 Change can be hard, especially when it involves technology. Although some people relish the opportun

Reducing Staff Turnover
Agatha Gilmore November-15-2007 It�s no secret that turnover is high in the tech support industry. Jason Sloderbeck, vice presiden

Working With Independent Contractor Agencies
Agatha Gilmore November-15-2007 Becoming an independent contractor has its pluses. You set the rules, you pick the clients, you get

Proprietary Open Source: OS Development at Microsoft and Apple
Brian Summerfield November-15-2007 Nearly three years ago, Microsoft founder Bill Gates made his infamous �modern-day communists� remar

Building a Popular Program
Tegan Jones November-15-2007 Attracting and retaining talented workers is the key to any program�s success. To make their program

Operation Project Salvage: When to Engage, When to Disengage
Ben Warden November-15-2007 IT projects can go south for a number of reasons. From a project manager standpoint, the first step

Do Small Enterprises Need to Worry About Security?
Daniel Margolis November-15-2007 The question of whether or not small to midsized businesses (SMBs) need to worry about security is o

Zip Disks: Why They Became Obsolete and What It Means for the Industry
Kelly Shermach November-15-2007 Brian Dunn, an electronic musician in Skokie, Ill., used to use Zip disks. He owned three drives bet

Web 3.0: What Will It Bring, and When?
Kelly Shermach November-15-2007 Day to day, systems and networks professionals work to enable Web 2.0 compatibility, keep up with th

Strategies to Teach Soft Skills and Business Acumen
Kellye Whitney November-15-2007 Some in the training space believe that teaching soft skills or business acumen, commonly known as m

Securing Your Wireless Access and/or Network
Brian Summerfield November-15-2007 Picture this: You wake up in the morning and groggily proceed to grab your laptop off of your desk a

Installing, Configuring and Troubleshooting Exchange Server 2003
November-08-2007 Install, configure and troubleshoot Exchange Server 2003

Managing, Monitoring and Troubleshooting Exchange Server Computers
November-08-2007 Manage, monitor and troubleshoot data storage

Managing, Monitoring and Troubleshooting the Exchange Organization
November-08-2007 Manage and troubleshoot public folders

Managing Security in the Exchange Environment
November-08-2007 Manage audit settings and audit logs

Managing Recipient Objects and Address Lists
November-08-2007 Manage user objects

EMC Proven Professional Knowledge Sharing Competition - Share your best practice and win!
EMC November-08-2007 All EMC Proven Professionals are invited to enter our annual writing competition. Submit an IT or information management article, best practice, or innovation for a chance to win.

Interop Technologies Lands Wireless Deal with MetroPCS
Ben Warden, Associate Editor November-05-2007 Wireless provider Interop Technologies recently announced that MetroPCS, a flat-fee unlimited wireless communications service, has agreed to purchase the Interop Over-the-Air Device Management Solution 3.3 for commercial deployment in U.S. markets by the

Creating a UI for a Windows Forms Application by Using Standard Controls
November-01-2007 Add and configure a Windows Forms control

Integrating Data in a Windows Forms Application
November-01-2007 Manage connections and transactions

Implementing Printing and Reporting Functionality in a Windows Forms Application
November-01-2007 Construct print documents

Implementing Asynchronous Programming Techniques to Improve the User Experience
November-01-2007 Manage a background process by using the BackgroundWorker component

Configuring and Deploying Applications
November-01-2007 Create a Windows Forms setup application

Prometric Acquisition Moves Toward Global Markets
Ben Warden, Associate Editor October-29-2007 Prometric, a leading technology-enabled testing and assessment service, recently announced its acquisition by Educational Testing Services (ETS). Previously a subsidiary of The Thompson Corporation, a multibusiness information conglomerate, the change in

How to Avoid Course Overload
Brian Summerfield October-26-2007 In directing a college career, it can be easy to bite off more than you can chew, both at the outset and lat

Certification Outside Technology
Robert Winding October-26-2007 Not every certification means kicking around software and hardware � there�s a whole world of professional c

News & Notes for IT Professionals
Daniel Margolis October-26-2007 Study Finds Change, Growth in IT Contractor MarketWeb-based staffing company HotGigs has released it

So You Want to be a Database Administrator
Wayne Anderson, Ken Wagner October-26-2007 Dear Techie, I recently graduated with a bachelor�s degree in computer science and would like to p

Those Other Certifications
Daniel Margolis October-26-2007 This, as you should know, is Certification Magazine. As such, we cover the certification exams that

Digitally Returning to the Scene of the Crime
Daniel Margolis October-26-2007 One year ago, Dr. David Cornbleet was murdered in his Chicago office. The events following his death have pr

Spotlight on ISACA�s Certifications: CISA, CISM and the New CGEIT
Howard Nicholson October-26-2007 As IT regulations become increasingly complex in their purpose and enforcement, demand for IT governance gro

Aquent IT Solutions: Character Counts
Brian Summerfield October-26-2007 With 70 full-time employees and a database of 400,000 freelancers in a variety of creative fields for contra

The Webmaster: Online Everyman
Daniel Margolis October-26-2007 Whether designing a Web site from the back to the front end, guiding it through its initial launch or mainta

Re-Entering the Job Market
Katherine Spencer Lee October-26-2007 Although re-entering the job market might have its share of challenges (as all employment searches can), it

Time Tips: How to Fit Certification into Your Schedule
Matt McGrath October-26-2007 Think you don�t have time to study for and earn that certain certification? You probably do � if you take st

Like a Lead Balloon
Daniel Margolis October-26-2007 In every industry, there are products or ideas that are massively hyped before release and then fail

November 2007
October-26-2007

Configuring and troubleshooting post-installation system settings
October-25-2007 Configure Windows Internet Explorer

Manage Windows Vista security
October-25-2007 Configure and troubleshoot User Account Control

Configure and troubleshoot networking
October-25-2007 Use the Network and Sharing Center to configure networking

Configuring and troubleshooting applications that are included with Windows Vista
October-25-2007 Configure Windows Mail

Manage and maintain systems that are running Windows Vista
October-25-2007 Troubleshoot policy settings

Hitachi Unveils New Certifications
Ben Warden, Associate Editor October-22-2007 Hitachi Data Systems (HDS) has introduced new certifications within its Implementer and Storage Manager tracks. The two new exams cover specialist-level curricula on business continuity and data center solutions.

Implementing the physical database
October-18-2007 Create and alter database objects (including constraints, indexes, stored procedures, tables, triggers, user-defined functions and views)

Retrieving and modifying data
October-18-2007 Import and export data; methods include the bulk copy program, the Bulk Insert task and Data Transformation Services (DTS)

Programming business logic
October-18-2007 Manage data manipulation by using stored procedures, transactions, triggers, user-defined functions and views

Tuning and optimizing data access
October-18-2007 Improve index use by using the Index Tuning Wizard

Designing a database security plan
October-18-2007 Define object-level security including column-level permissions by using GRANT, REVOKE and DENY

Celebrate and Win with Citrix Education
Citrix Education October-18-2007 Citrix is celebrating and the gifts are all yours! To commemorate 10 years of certifications, Citrix is offering $10,000 in prizes to the first 100 participants to complete their CCA certification.

Digital Alliance Foundation to Provide IT Training at Leprosy Colony
Ben Warden, Associate Editor October-15-2007 The Digital Alliance Foundation, a nonprofit humanitarian organization dedicated to providing IT knowledge and skills to marginalized groups around the globe, recently announced a partnership with Rising Star Outreach to provide computers and training to

The Value of Recertification and Refresher Courses
Brian Summerfield October-12-2007 In professional education today, there has been a transformation in the way learning is viewed in te

Managing Customer Value
Jeff Tanner October-12-2007 At a minimum, there are two aspects to managing customer value: revenue and cost to serve. Increase

How to Evaluate Third-Party Database Products
Tegan Jones October-12-2007 Evaluating database products requires a budget, a time frame and a team. As with any corporate proje

Must-Have Tools for Developers: An Update
Ben Warden October-12-2007 Hundreds, even thousands, of Web development tools are available online at any given time, which mak

Support for Help Desk Support: How to Calm Frazzled Nerves
Tegan Jones October-12-2007 Working at a help desk can require saintlike patience. But dealing with clients who can�t find the p

The Independent Contractor Agreement: What Should It Entail?
Daniel Margolis October-12-2007 Any good contracting job will begin with an agreement that irons out, in no uncertain terms, the job

How to Build a Case for Open Source
Kelly Shermach October-12-2007 Open source is the standard of the future. Although closed-loop platforms will continue to exist, an

Program Assessment
Daniel Margolis October-12-2007 In running a certification program, just like conducting any type of business platform, an organizat

Identifying and Developing Potential Leaders
Kellye Whitney October-12-2007 Identifying which employees might work well as project leaders can be simple when they step up to th

How to Fight IM Threats
Ben Warden October-12-2007 No matter how much warning an IT manager gives employees, less-sophisticated end-users sometimes wil

Scaling Information Retrieval
Tegan Jones October-12-2007 In the old days, all corporate documents had to be printed in duplicate and filed in a paper-based s

Firefox 3.0: Where is it now?
Kelly Shermach October-12-2007 This summer, Mozilla Corp. announced the launch of a beta test for its Firefox Web browser, version

Commanding Respect in the Classroom: A Cautionary Tale
Daniel Margolis October-12-2007 Whether or not you have what it takes to be a teacher is a complicated question to answer. Aptitude

Setting Up Your Own Site-Wide/Enterprise Wireless Solution
Ken Wagner October-12-2007 So, you just started a new job. You have about 1,350 users, only 10 percent of your site is actually

Personal computer components
October-11-2007 Identify the fundamental principles of using personal computers

Laptops and portable devices
October-11-2007 Identify the fundamental principles of using laptops and portable devices

Operating systems
October-11-2007 Identify tools, diagnostic procedures and troubleshooting techniques for operating systems

Networks
October-11-2007 Identify tools, diagnostics procedures and troubleshooting techniques for networks

Security
October-11-2007 Perform preventative maintenance for computer security

Cisco Exclusiveaccess
Cisco October-11-2007 Join the Cisco Innovators Program Today, Save 25% or More on CCNA and CCDA Certifications

ISACA Certifications � Your Passport to Success
ISACA October-11-2007 Put you and your organization in the lead with ISACA�s Certified Information Systems AuditorTM (CISA�) and Certified Information Security Manager� (CISM�) certifications.

Use your IT certifications to get your degree.
Western Governors University October-05-2007 You may be able to waive up to 25% of your degree at Western Governors University if you�re an IT pro with certs. Our flexible, accelerated online programs are based upon what you already know, allowing you to graduate faster and save money.

Developing applications that use system types and collections
October-04-2007 Control interactions between .NET Framework application components by using events and delegates (Refer System namespace)

Implementing service processes, threading and application domains in a .NET Framework application
October-04-2007 Develop multithreaded .NET Framework applications (Refer System.Threading namespace)

Implementing serialization and input/output functionality in a .NET Framework application
October-04-2007 Control the serialization of an object into XML format by using the System.Xml.Serialization namespace

Improving the security of the .NET Framework applications by using the .NET Framework 2.0 security features
October-04-2007 Implement code access security to improve the security of a .NET Framework application (Refer System.Security namespace)

Implementing globalization, drawing and text-manipulation functionality in a .NET Framework application
October-04-2007 Format data based on culture information (Refer System.Globalization namespace)

Cisco Exclusiveaccess
Cisco October-04-2007 Join the Cisco Innovators Program Today, Save 25% or More on CCNA and CCDA Certifications

Podcasting in the Classroom
Kellye Whitney September-28-2007 As rapidly as it�s become a popular medium of entertainment, podcasting has matured into an extremely capabl

Rebooting Your Career Development
Tegan Jones September-28-2007 IT career development is about more than sharpening tech skills. Today, companies want IT pros who can also

News & Notes for IT Professionals
Daniel Margolis September-28-2007 Image Spam Used for Stock FraudA recent Intelligence Report from MessageLabs noted growth in image s

Starting a Security Journey
Wayne Anderson, Ken Wagner September-28-2007 I am a network administrator at a software company in Dallas. I would like to become a consultant fo

No Online Pay? No Way
Sarah Stone Wunder September-28-2007 Like most people, I have grown to rely increasingly on technology. All my bills, credit card payment

Accuracy on Wikipedia
Daniel Margolis September-28-2007 While some people are too quick to trust anything the popular Web-based encyclopedia Wikipedia says, others

HP Launches BladeSystem Certification Track
Linda Musthaler September-28-2007 Blade servers � high density, self-contained computer servers � are growing in popularity. HP has taken step

DIAP: The Department of Defense�s Certified Guard Against Informa
Kellye Whitney September-28-2007 The Defense-wide Information Assurance Program (DIAP) was created by the Department of Defense (DoD) to addr

Forensics Investigators: Cybercrime Fighters
Jay Bavisi September-28-2007 Like it or not, the continuous expansion of the Internet has provided fertile ground for a crime element. Hi

Building Your Skills Through Security Tools
Wayne Anderson September-28-2007 Security has become one of the biggest buzzwords in IT � everyone in business wants ironclad IT security, an

Resume Red Flag?
Daniel Margolis September-28-2007 It�s happened to most professionals in any field � you send a resume to a company or companies, expe

Using a Performance Review to Your Advantage
Katherine Spencer Lee September-28-2007 Chances are, you left your last performance review with a list of at least a few areas for improvement and p

October 2007
September-28-2007

i.c.stars to Increase Internship Program
Ben Warden, Associate Editor September-28-2007 i.c.stars, a nonprofit that offers programs designed to develop inner-city community leaders with IT careers, is increasing its capacity by increasing the number of interns it takes on this year.

Given a list of IP phone features, configure the CallManager to support the given feature set
September-27-2007 Configure Music on Hold

I use it every day
Bellevue University September-27-2007 Of all the resources I use to make a difference in IT today, the one I use the most is what I learned through Bellevue University.

10+ million teachers in China facing IT skill certification test
ATA September-27-2007 Chinese government has determined to make its aggressive step to ensure that front line teachers are well equipped with IT skills in their daily work to ensure that they embrace the technology age.

Configure CallManager to support a call between any two endpoints on-cluster and off-cluster
September-26-2007 Describe the functions and usage of CSS and partitions

Secure an IP telephone network
September-26-2007 Configure multilevel admin (MLA)

Given a specific set of IP telephony applications and tools, configure CallManager to support the applications
September-26-2007 Install and configure BAT and TAPS to bulk add/manage phones/users

Monitor and manage an IP telephony network using Internal Server Tools
September-26-2007 Describe the use of Serviceability tool

Cisco Upgrades Network Design Certification
Ben Warden, Associate Editor September-24-2007 Cisco has announced enhancements to its Certified Design Professional (CCDP) certification, aiming to stay in line with today�s progressively more intricate network design requirements.

Configuring tools and options
September-20-2007 Set up schedule options

Setting up a project
September-20-2007 Import and export data

Estimating, scheduling and budgeting tasks
September-20-2007 Sequence tasks

Resourcing project plans
September-20-2007 Predict durations and work calculations

Updating and reporting on project performance
September-20-2007 Create reports

Cisco Exclusiveaccess
Cisco September-20-2007 Join the Cisco Innovators Program Today, Save 25% or More on CCNA and CCDA Certifications

Study Finds Convergence Potential Among SMBs
Daniel Margolis, Associate Editor September-17-2007 The Computing Technology Industry Association (CompTIA) has released its fifth-annual Convergent Technologies Research study, subtitled �Discovering Trends and Opportunities in the U.S. and Canada SMB Markets.�

Configuring and troubleshooting post-installation system settings
September-13-2007 Troubleshoot post-installation configuration issues

Configuring Windows security features
September-13-2007 Configure Windows Defender

Configuring network connectivity
September-13-2007 Troubleshoot connectivity issues

Configuring applications included with Windows Vista
September-13-2007 Configure Windows Mail

Configuring and troubleshooting mobile computing
September-13-2007 Configure mobile devices

I use it every day
Bellevue University September-13-2007 Of all the resources I use to make a difference in IT today, the one I use the most is what I learned through Bellevue University.

Adapting to a New Company
Tegan Jones September-12-2007 New work environments can be intimidating � it�s difficult to find your place in an organization in

Is CRM Right for Your Small Business?
Brent Leary September-12-2007 Customer relationship management (CRM) is back in vogue for many reasons. Thanks to companies such a

A Day in the Life of a Database Administrator
Daniel Margolis September-12-2007 A day in the life of a database administrator (DBA) really is a 24-hour one. �Typically, systems a

How to Explain Technical Concepts to Clients
Tegan Jones September-12-2007 When explaining technical concepts to corporate clients, developers tend to be confronted with blank

Helping ESL Customers
Kellye Whitney September-12-2007 The help desk environment can be a tense one � customers often call in frantic, and almost all of th

Establishing Rates: Getting What You Want
Kellye Whitney September-12-2007 As an independent IT contractor, your credentials, references and work examples are probably among t

How to Train for Something That Constantly Changes
Ben Warden September-12-2007 Everyone has been in a situation in which you recently purchased software or hardware is seemingly o

Program Costs: Where to Look to Trim the Budget
Ben Warden September-12-2007 Program managers wage a daily battle to keep costs down and prove return on investment to upper mana

Inspiring Your Team Members
Daniel Margolis September-12-2007 When it comes to inspiring IT professionals, attempting to motivate them Tony Robbins-style by sayin

Going Green
Ken Wagner September-12-2007 With the weather changing, flash floods and increasing temperatures, the hottest topic (literally) e

The Future of Malicious Code
Brian Summerfield September-12-2007 When looking into the crystal ball of IT security, a clear overall picture of what the black hats ha

Securing Your Storage
Kelly Shermach September-12-2007 Once dominant in ensuring data accessibility and longevity, backup tapes have taken a backseat to st

The Power of Personalization: Engaging Learners Through Real-Life Stories
Ben Warden September-12-2007 Harriet Beecher Stowe and Upton Sinclair were able to show the human cost of the institutions they s

How Do Wireless Cities Affect IT Pros?
Kelly Shermach September-12-2007 Citywide Wi-Fi is growing. Philadelphia, San Francisco and Boston are among the large U.S. cities

IT Telecommuting Grows in Popularity
Daniel Margolis, Associate Editor September-10-2007 A new study from Robert Half Technology has found that telecommuting is becoming more prevalent and popular among IT professionals.

Creating and accessing XML Web services
September-06-2007 Create and configure an XML Web service method

Configuring and customizing a Web service application
September-06-2007 Configure SOAP messages

Creating, configuring and deploying remoting applications
September-06-2007 Create a client application to access a remote object

Implementing asynchronous calls and remoting events
September-06-2007 Call Web methods asynchronously

Implementing Web services enhancements (WSE) 3.0
September-06-2007 Enable WSE in client and server applications

Information Explosion Creates Opportunities for Storage Professionals
EMC September-06-2007 With storage spending growing at twice the rate of IT and a million more IT professionals needed by 2012, an attractive opportunity awaits the next generation of IT professionals.

Cisco Exclusiveaccess
Cisco September-06-2007 Join the Cisco Innovators Program Today, Save 25% or More on CCNA and CCDA Certifications

Deploying the 2007 Microsoft Office system
August-30-2007 Installing Office 2007

Configuring Windows Vista automated installation settings
August-30-2007 Managing Windows Vista catalogs

Deploying Windows Vista
August-30-2007 Deploying Windows Vista using ZTI

Using Business Desktop Deployment (BDD) Workbench
August-30-2007 Configuring a Distribution Point in BDD 2007 Workbench

Application Compatibility Toolkit
August-30-2007 Installing and configuring ACT 5

Study Projects Momentum Toward Contact Center Automation
Daniel Margolis, Associate Editor August-27-2007 You call a company (perhaps your credit card company or the power, cable or gas company) and encounter an automated system instead of a live operator. The last time you tried to cooperate with this system, you were sucked into an impenetrable labyrinth of

How to Achieve Work-Class Balance
Kellye Whitney August-24-2007 Balancing a job with a full class load is no easy feat. Achieving success in this area requires mastering ti

Back To School: Funding An Ongoing Education
Daniel Margolis August-24-2007 In IT, skill sets can become outdated in a matter of months. To stay current, IT education must be an ongoin

In Search of Training for Microsoft Certs
Wayne Anderson, Ken Wagner August-24-2007 I am Microsoft-certified in Windows XP. I want to pursue other Microsoft certifications such as the

News & Notes for IT Professionals
Daniel Margolis August-24-2007 CoBiT Revision ReleasedThe IT Governance Institute (ITGI) recently released CoBiT 4.1, an update to

Financing for the Future
Sarah Stone Wunder August-24-2007 When it comes to financing an education, I�m a bit of a pro � as a lawyer�s wife, I will spend the n

I Believe the Children are the Future
Daniel Margolis August-24-2007 To children coming of age today, using a computer is as routine as using a pencil. This is having the effect

Bridging the Networking Skills Gap: Cisco�s New Entry-Level CCENT
Lora O�Haver August-24-2007 In recognition of changing market needs, Cisco has revised its introductory networking certification to map

CH2M Hill: Managing It Services Internally And Externally
Daniel Margolis August-24-2007 Engineering and construction company CH2M HILL provides services to a wide variety of industries, from water

Data Administrators: Protecting Customers� Privacy
Scott Schumacher August-24-2007 With increasing security risks and ever-expanding lists of privacy and security-compliance restrictions, dat

Does a Consulting Career Compute for You?
Katherine Spencer Lee August-24-2007 As the market for talented workers becomes more competitive, a growing number of companies are turning to co

Finding A New IT Niche
Matt McGrath August-24-2007 Many people get into IT for all the wrong reasons: They know they like computers, and they based their caree

Better Late Than Never
Daniel Margolis August-24-2007 Usually, people make whatever plans they have for the year in December or January � with any luck, i

September 2007
August-24-2007

Funding Your Certification
Brian Summerfield, Senior Editor August-23-2007 Anyone can find excuses for not pursuing IT certification. Some are valid, and some aren�t. These will vary largely based on the background of the person in question.

Post-Installation: Customize and configure settings
August-23-2007 Customize and configure user accounts

Configure Windows Vista security
August-23-2007 Configure Windows updates

Configure, troubleshoot and repair networking
August-23-2007 Configure and troubleshoot network services at the client

Install, configure and troubleshoot devices
August-23-2007 Install, configure and troubleshoot mobile devices

Troubleshoot and repair Windows Vista
August-23-2007 Diagnose a specified issue

SAP Revamps Certification Program
Daniel Margolis, Associate Editor August-20-2007 Collaborative business software company SAP has revamped its certification program.

Conduct in the Classroom
Brian Summerfield, Senior Editor August-16-2007 Most of us have spent some time in a classroom in our lives, and many of us will do so again, whether it�s for a certification program, technical training, soft skills seminar, etc. Few of us, however, have probably given too much thought to how we conduc

Creating a UI for a Windows Forms application by using standard controls
August-16-2007 Add and configure a Windows Forms control

Integrating data in a Windows Forms Application
August-16-2007 Manage connections and transactions

Implementing printing and reporting functionality in a Windows Forms Application
August-16-2007 Construct print documents

Implementing asynchronous programming techniques to improve the user experience
August-16-2007 Manage a background process by using the BackgroundWorker component

Configuring and deploying applications
August-16-2007 Create a Windows Forms setup application

Certification Magazine Launches 2007 Salary Survey
August-13-2007 Certification Magazine has launched its 2007 Salary Survey, which compiles compensation, certification and education information for IT professionals. The Litchfield Group, an independent research company, will conduct the research and finalize the data.

Learning Through Problem Solving
Brian Summerfield, Senior Editor August-09-2007 As IT certification testing gets more complex, the concept of learning by problem solving becomes more beneficial for candidates � it encourages them to think through concepts instead of just memorizing facts and phrases. This will aid them in both their

Describe the methodology used to design a network
August-09-2007 Characterize an existing network

Design basic enterprise campus networks
August-09-2007 Design the enterprise campus network

Design IP addressing and routing protocols
August-09-2007 Identify routing protocol considerations in an enterprise network

Design security services
August-09-2007 Identify Cisco technologies to mitigate security vulnerabilities

Identify voice networking considerations
August-09-2007 Describe Cisco IP telephony

10 GbE Certified IP Storage Program Introduced
Daniel Margolis, Associate Editor August-06-2007 IP storage company Intransa has launched a certification program to allow software and hardware vendors to test and certify applications with scalable, enterprise 10-gigabit Ethernet (GbE) storage solutions.

The Know-It-All, Question Hog and Daily Debater: Dealing with Difficult Students
Tegan Jones August-06-2007 Whether they�re overly enthusiastic or just plain hyper, difficult students can easily derail a class by disrupting the learning process.

The Value of New/Expanded Backup Support Tools
Daniel Margolis August-06-2007 During his keynote speech at Apple�s Worldwide Developer Conference in San Francisco in June, Apple CEO Steve Jobs showed off the newest features of Leopard, Apple�s new operating system slated for release in October.

Keeping Up with Government Regulations
Steve Fletcher August-06-2007 HIPAA. SOX. GLBA. Today, the information security field is filled with a veritable alphabet soup of government regulations, and the list continues to grow.

Remedying a Workforce Skills Gap
Daniel Margolis August-06-2007 An ideal workforce skill set means having the right skills in the right place at the right time.

Open Source in Academia
Brian Summerfield August-06-2007 In the late 70s, a handful of freewheeling academicians and students (most notably Sun Microsystems co-founder Bill Joy) at the University of California, Berkeley, launched the Berkeley Software Distribution. This was proto-open source.

Becoming an Independent in Retirement
Daniel Margolis August-06-2007 There�s a talent crisis in this country, which will be exacerbated by baby boomers retiring in large numbers. This holds as true in IT as it does in all industries, which is why becoming an independent consultant in retirement is a viable option for IT p

Using Technology for Cutting-Edge Help Desks
Ben Warden August-06-2007 In his years as network systems manager Bryan Manzeck has seen the advent of improved technology make his job (and his life) much easier.

The Latest in Web Site Search Technology
Kelly Shermach August-06-2007 The major search engines (Google, Yahoo, Ask.com, MSN, etc.) are under constant pressure to improve natural search and results ranking.

Know Your Industry: Databases in Academia
Kelly Shermach August-06-2007 The use of database services in higher education is massive. At the University of Virginia, hackers were found to be breaking into a database that included Social Security numbers and other personal information about faculty members for more than two year

Applying Retail Concepts to the Web
Lisa Rummler August-06-2007 Of all the things the Internet has done to improve the way we live, one of the top ways has to be shopping.

How to Cut Costs and Increase Services to Remote Locations
Lisa Rummler August-06-2007 It�s difficult to imagine life before the Internet

Dealing with the Creative but Unorganized Team Member
Kellye Whitney August-06-2007 They�re brilliant, and they�ve got great ideas, but when it comes to deadlines, creative but unorganized team members often fall short.

IT Alphabet Soup
Brian Summerfield, Senior Editor August-02-2007 One of the most daunting things about �tech speak� for information technology outsiders is the excess of acronyms in the IT vernacular � there are so many, sometimes it seems that they constitute a language of their own. So, how fluent are you? This week,

Administering team foundation server instances and team projects
August-02-2007 Manage team projects

Administering team foundation server version control
August-02-2007 Manage branches

Administering work item types and process templates
August-02-2007 Write work item types

Administering a team build
August-02-2007 Extend the team build by using a custom task

Managing team project reporting and documentation
August-02-2007 Manage reports

Dear Techie
August-01-2007

Simulations Added to IT Exam Prep
Daniel Margolis, Associate Editor July-30-2007 Transcender, a division of Kaplan IT Learning, has added performance-based simulations to its practice exams for the Microsoft SQL Server 2005 Implementation and Maintenance certification exam (70-431).

Life 101: Translating Work Experience to School Credits
Lisa Rummler July-27-2007 When IT pros head back to school, they often bring a few years of work experience with them. Some colleges h

Up-to-Date: Earning the Certs the Market Demands
Eric Vanderburg July-27-2007 Certification is an excellent way to enhance your skills and employability, but although everyone wants to m

News & Notes for IT Professionals
Daniel Margolis July-27-2007 CompTIA Easing Transitions for U.S. VeteransIn the wake of the Walter Reed Army Medical Center scand

Banking on IT
Wayne Anderson, Ken Wagner July-27-2007 Dear Techie, I will soon be getting an associate degree in computer science, and I have 11 years o

With Friends Like These . . .
Sarah Stone Wunder July-27-2007 I�ll never forget my first day as a reporter for a chain of semiweekly newspapers. My new city edito

Building Business: IBM�s Service-Oriented Architecture Certificat
Jeff Mitchell, Hamid Karbasi and Helene Untch July-27-2007 Service-oriented architecture is a business-centric IT architectural approach that�s gaining importance with

An MBA for IT: Fusing Business and Technology at Rollins
Tegan Jones July-27-2007 Most businesses today say they need IT professionals who possess business acumen. At Rollins Inc., however,

Information Explosion Creating Opportunities for Storage Professi
Alok Shrivastava July-27-2007 The creation of digital information has grown to unprecedented levels. Managing this ever-increasing storage

Four Trends Affecting Your Networking Career
Katherine Spencer Lee July-27-2007 Whether you�re just starting out as a networking professional or have many years of experience, you probably

Mentoring: Value for the IT Pro
Sarah Stone Wunder July-27-2007 From onboarding through retirement, mentoring has become a popular way for IT employees to share information

Certification Lonely Hearts Club Band
Daniel Margolis July-27-2007 IT always has been known as a trade with varying amounts of work-life balance. Some techies work 40

Campaign 2.0
Daniel Margolis July-27-2007 As the 2008 presidential candidates try to put Web 2.0 to their own use, the results have been somewhat absu

August 2007
July-27-2007

The Ins and Outs of Cheating
Brian Summerfield, Senior Editor July-26-2007 Although instances of exam piracy and other forms of cheating with regard to IT certifications seem to have declined in the past few years, that doesn�t mean it doesn�t happen anymore � unfortunately, a few candidates still use brain dumps, proxy test tak

Planning and designing
July-26-2007 Design an IP addressing scheme to meet design requirements

Planning and designing
July-26-2007 Design an IP addressing scheme to meet design requirements

Implementation and operations
July-26-2007 Configure a switch with VLANs and inter-switch communication

Troubleshooting
July-26-2007 Use the OSI model as a guide for systematic network troubleshooting

Technology
July-26-2007 Evaluate the characteristics of routing protocols

Study Finds Change, Growth in IT Contractor Market
Daniel Margolis, Associate Editor July-23-2007 Web-based staffing company HotGigs has released its �2007 IT Contract Workforce Report,� which assesses the most in-demand skills among IT contract workers.

Reader Mail
Brian Summerfield, Senior Editor July-19-2007 Occasionally, readers send us e-mails about the things we write. They also ask questions about certification, training and other career development resources. We always enjoy hearing from you, and we appreciate the fact that you rely on us for advice, gui

Designing and planning messaging services
July-19-2007 Evaluate and plan server deployment based on best practices, budget and other business factors

Designing and planning coexistence and migration
July-19-2007 Design and plan for migration of legacy Exchange features

Designing and planning coexistence and migration
July-19-2007 Plan for coexistence (management tools for 2003 and 2007)

Defining policies and security procedures
July-19-2007 Design procedures for message-content filtering

Defining policies and security procedures
July-19-2007 Design secure messaging

Size, Speed of Data Transfer Increasing
Daniel Margolis, Associate Editor July-16-2007 Indiana University (IU) is looking to widen lanes and raise the speed limit on the information superhighway � it recently introduced the Data Capacitor, a file system designed to store and manipulate large data sets.

Maximizing Memory: Retaining Information for Certification Exams
Brian Summerfield, Senior Editor July-12-2007 When I was a senior at the University of Tennessee, Knoxville (UTK), I took a freshman-level psychology class to fulfill an elective requirement and build up my total hours. I wasn�t particularly interested in the course, but in hindsight, I�m glad I took

Describe Cisco VoIP implementations
July-12-2007 Describe the functions and operations of a VoIP network (e.g., packetization, bandwidth considerations, CAC, etc.)

Describe QoS considerations
July-12-2007 Explain the necessity of QoS in converged networks (e.g., bandwidth, delay, loss, etc.)

Describe DiffServ QoS implementations
July-12-2007 Describe WAN link efficiency mechanisms (e.g., Payload/Header Compression, MLP with interleaving, etc.)

Implement AutoQoS
July-12-2007 Describe the SDM QoS Wizard

Implement WLAN security and management
July-12-2007 Describe and configure wireless security on Cisco clients and APs (e.g., SSID, WEP, LEAP, etc.)

CIOs Project Hiring Increase in Third Quarter
Daniel Margolis, Associate Editor July-09-2007 Going into the third quarter of 2007, chief information officers (CIOs) project an increase in hiring of IT professionals, according to the �IT Hiring Index and Skills Report� from IT staffing and consulting firm Robert Half Technology (RHT).

Describe effective troubleshooting methods to resolve issues in complex IP telephony networks
July-05-2007 Perform a baseline analysis and document existing infrastructure using Cisco recommended methodologies

Troubleshoot common CallManager configuration, integration and operations problems
July-05-2007 Troubleshoot and resolve Cisco CallManager dial plan issues, including CSS, partitions and translation patterns

Troubleshoot common router, switch and gateway configuration, integration and operation issues and problems
July-05-2007 Determine the effect of Layer 2 configuration errors on an IPT network operation

Use appropriate troubleshooting methods to determine and solve QoS issues in complex IP Telephony networks
July-05-2007 Identify common problems associated with voice echo

Troubleshoot common Unity configuration, integration and operation issues and problems
July-05-2007 Troubleshoot and resolve MWI problems

Pros and Cons of Wireless Networks
Steve Fletcher July-05-2007 Many people today do not realize the first wireless standards were ratified in 1999, with wireless equipment appearing shortly after. Unfortunately, because of the high cost of the equipment necessary for implementing a wireless network, very few were dep

Dealing with Disengaged Students
Kellye Whitney July-05-2007 �Trainer� is an adult word for �teacher,� and from the top down, a list of the top three teacher nightmares related to disengaged students probably runs something like this: class clown, the know-it-all and Mr./Miss �I Couldn�t Care Less.�

Setting and Maintaining Employee Storage Limits
Steve Fletcher July-05-2007 Since the first computers appeared, one of the biggest problems facing system administrators has been how to allocate storage space to users.

Charting a Security Career Path
Steve Fletcher July-05-2007 For many years, one of the hottest areas in IT has been information security. For those who wish to enter this field, determining the best path to take can be quite difficult.

Previewing Windows Server 2008
Daniel Margolis July-05-2007 During his keynote address at the annual Windows Hardware Engineering Conference in May, Bill Gates announced that the next server operating system from Microsoft will be called Windows Server 2008, likely to be released next year.

Project Management Software: An Overview
Daniel Margolis July-05-2007 Project management software can be used for a wide variety of functions. Depending on the type and the situation, it can assist in managing general budgets and costs, scheduling, communication, collaboration, allocation of resources, adherence to quality

The Best Use of Technology: Program Management
Ben Warden July-05-2007 More than anyone navigating through the various aspects of global, modern business, program managers benefit from the 24x7 communication.

Do Open-Source Products Influence the Proprietary Market?
Ben Warden July-05-2007 Depending on whom you ask, the idea of an open-source product is an oxymoron � it implies something manufactured for the purpose of being sold.

How to Get Insured as an Independent
Kelly Shermach July-05-2007 With data security breaches, PDA service outages and software glitches making headlines, IT professionals are on the other end of a lot of pointed fingers. This is a good time to be an independent, to be free of a corporate infrastructure that might hinde

Internal and External Help Desks: An Overview
Steve Fletcher July-05-2007 For many years, help desks were an integral part of the information systems department. In recent years, however, many companies have decided to outsource functions that used be strictly internal for many reasons.

Functionality versus Appearance
Cassandra Schmutz July-05-2007 Whether furnishing your first apartment or considering Web site development options, display is key.

Helping Nonprofits Build Databases
Lisa Rummler July-05-2007 Habitat for Humanity. Doctors Without Borders. The United Way. The American Red Cross. These are just some of myriad nonprofits that help countless people on a daily basis. Without these organizations, after-school programs would not be funded, individual

Certification ROI: Getting the Biggest Bang for Your Buck
Tegan Jones July-05-2007 Getting certified is an expensive and time-consuming process. Although most will say it�s worth the time and money, few people look forward to squandering their savings on classes and study guides.

The New Tools of CRM
Paul Greenberg July-05-2007 Life in the fast lane takes on a new meaning when you look at what it now takes for companies to differentiate themselves from competitors.

Cisco Introduces Entry-Level Cert, Makes Changes to CCNA
Daniel Margolis, Associate Editor July-02-2007 Cisco has just announced the addition of an entry-level certification, Cisco Certified Entry Network Technician (CCENT), along with revisions to its CCNA associate-level certification.

Determining the Value of Certifications
Brian Summerfield, Senior Editor July-02-2007 Not so long ago, the term �Paper MCSE� was commonplace in the world of IT certification. This disparaging phrase � hardly limited to the Microsoft credential from whence it came � referred to the glut of certifications that were issued to a large number o

Find New Perspectives to Solve Problems
Brian Summerfield, Senior Editor June-28-2007 When Orville and Wilbur Wright sought to put people in flight, they were actually latecomers to the field of contenders � inventors in Europe and North America had worked in earnest on design and construction for a flying machine several decades before th

Access Controls
June-28-2007 Control access by applying concepts/methodology/techniques

Cryptography
June-28-2007 Understand the application and use of cryptography

Information Security and Risk Management
June-28-2007 Understand professional ethics

Physical (Environmental) Security
June-28-2007 Support the implementation and operation of operations/facility security

Telecommunications and Network Security
June-28-2007 Develop and maintain secure networks

Image Spam Used for Stock Fraud
Daniel Margolis, Associate Editor June-25-2007 MessageLabs has released its May 2007 Intelligence Report, which details specifics of security and threat activity for the month. The report noted that �image spam� accounted for 15 percent to 20 percent of spam in May.

Information Explosion Creates Opportunities for Storage Professionals
June-25-2007 The eruption of demand for information and management of storage is the No. 1 challenge IT managers face today. This unprecedented growth, combined with the alarming knowledge gap in the industry, creates an attractive opportunity for the next generation

Incorporating Experience into Certification Programs
Patrick von Schlag June-23-2007 Certification must continue beyond the scope of merely demonstrating technical acumen. One of the more effec

Job-Search Techniques for New Grads
Ben Warden June-23-2007 Even with a degree in IT, finding that first job can be a daunting and overwhelming task. But with a little

News & Notes for IT Professionals
Daniel Margolis June-23-2007 Chinese IT Education Sees Boost from U.S. School Stevens Institute of Technology recently awarded m

Here�s a Tip
Sarah Stone Wunder June-23-2007 It�s taken me nearly three decades to figure it out, but I�ve finally accepted that there are some t

On the Road to an IT Career
Wayne Anderson, Ken Wagner June-23-2007 I have been in sales for most of my life. I graduated with a bachelor�s degree in computer studies i

Tech Support Matures, You Pay!
Daniel Margolis June-23-2007 Home computer tech support has evolved into a service people accept they have to pay for.

Preparing IT Professionals for Converged Network Solutions
Scott Schauer June-23-2007 The next era in business communications will deliver voice, video and multimedia applications at broadband s

Nationwide: Insurance as an Information Industry
Daniel Margolis June-23-2007 With computers handling almost all forms of financial transactions, insurance companies often need IT staffs

IT Solutions Salespeople: Wearing Two Hats
Daniel Margolis June-23-2007 An effective IT solutions salesperson is a valuable piece of manpower. Such an individual necessarily combin

The New Microsoft Certifications: What Do They Mean for Your Care
Katherine Spencer Lee June-23-2007 Evolution is a constant theme in the IT profession. New technologies, job responsibilities and functions are

The Slow Lane on the Information Superhighway
Daniel Margolis June-23-2007 Tech-support people, we feel your pain (even if we cause a little of it ourselves sometimes). That�s

How to Make Yourself Offshore-Proof
James Stanger, Ph.D. June-23-2007 Offshoring IT jobs isn�t a new trend, and it�s probably not going away any time soon. To compete in this glo

July 2007
June-23-2007

High Anxiety
Brian Summerfield, Senior Editor June-21-2007 In Mel Brooks� classic film �High Anxiety,� which spoofs several of Alfred Hitchcock�s thrillers, protagonist Dr. Richard H. Thorndyke (portrayed by Brooks) becomes the director of the Psychoneurotic Institute for the Very, Very Nervous. Unfortunately, Th

Manage Search
June-21-2007 Configure search settings

Configure Content Management
June-21-2007 Configure document management

Configure Content Management
June-21-2007 Configure Web content management

Configure Business Forms
June-21-2007 Configure forms server

Manage Administration
June-21-2007 Manage central admin UI

Columns: Dear Techie
June-21-2007

Survey Finds IT Security Still Hot
Daniel Margolis, Associate Editor June-18-2007 As the number of devices connected to networks continues to explode, and workforces become increasingly mobile, security has become the hot-button issue for everyone from the technicians responsible for systems and networks to the business owners whose or

Studying Can Be MURDER
Brian Summerfield, Senior Editor June-14-2007 Studying is perhaps the only sphere for which �murder� can have a positive connotation. That�s because the term serves as an acronym for a study system employed by many meticulous learners: mood, understand, recall, digest, expand and review. Here�s an ex

Running a Forms Developer Application
June-14-2007 Insert, update and delete records

Working with Other Canvas Types
June-14-2007 Create a toolbar

Working with Text Items
June-14-2007 Manage and modify text items using the Property Palette

Programming Function Keys
June-14-2007 Define key triggers and their uses

Working with Record Groups
June-14-2007 Define query record groups programmatically and nonprogrammatically

CoBiT Revision Released
Daniel Margolis, Associate Editor June-11-2007 The IT Governance Institute (ITGI) recently released CoBiT 4.1, an update to the CoBiT (control objectives for information and related technology) IT governance framework. CoBiT prescribes a set of practices intended to allow organizations to reduce IT-re

Wireless Security: Upgrading Embedded Devices from WEP to WPA
David Garrett June-11-2007 WAP. WEP. WPA. WPA2 � securing a Wi-Fi network is enough to give you a headache.

Working with ESL Students
Cassandra Schmutz June-11-2007 IT trainers� challenges with non-native English speakers differ from those faced by students whose sole focus is proficiency or fluency in another language.

What is the Cost of �Free Storage?�
Vic Dery June-11-2007 There are numerous sites that offer free storage. These Internet-based sites provide storage space for data uploading and retrieval.

CPE Credits � The Easy Way
Scott A Smith, CISSP June-11-2007 For Certified Information Systems Security Professionals (CISSP), there are some easy (and often inexpensive) ways to earn continuing professional education (CPE) credits.

Effective Path Management
Daniel Margolis June-11-2007 There are many factors to take into consideration when designing systems and networks for effective path management. The process begins with making sure you�re looking at it from the proper perspective.

Handling Hiring Mid-Project
Daniel Margolis June-11-2007 No one wants to deal with hiring in the middle of a project. Being forced to do so can make it difficult to focus on hiring for not just that project but also for the project your team will be in on a year � or in five years.

Beyond Butts in Seats: Building an Elite Program
Ben Warden June-11-2007 Woody Allen once said 80 percent of success is just showing up.

Handling Tech Support with Open-Source Implementation
Ben Warden June-11-2007 Proprietary software giants lead consumers to think that although open source software is free, it�s a nightmare to implement and maintain because of a lack of widespread technical support. New companies and services increasingly are popping up to prove t

Planning for Your Future as an Independent
Tegan Jones June-11-2007 When it comes to starting an independent business, there�s no sure path to success.

The Value of Help Desk Certification
Cassandra Schmutz June-11-2007 Browsing the Internet provides a wealth of help desk horror stories, ranging from customers who are confused by computer jargon to customers whose problems could be solved by simply dialing in or restarting their PC.

Steal This Web Site: Gathering Design Ideas from Other Sites
Lisa Rummler June-11-2007 When you�re building a house, you need to start with a solid foundation. If there are cracks in the concrete, or if the ground hasn�t been leveled, it doesn�t matter how many skylights there are or whether the counters are made of marble � the house will

Dealing with Bilingual Data
Tegan Jones June-11-2007 As technological advances make it possible for more businesses to enter the global marketplace, it�s increasingly important for corporate databases to support international communications.

The Best Entry-Level IT Jobs
Brian Summerfield June-11-2007 The IT job market is undeniably strong in the area of job creation, with three of the top 10 hottest occupations through 2010 coming from the technology sector. But for people entering the industry, the challenge is finding a job that won�t be threatened

A History of Cookies and Their Importance
Steve Fletcher June-11-2007 When most people hear the word �cookie,� the first thing they often think of are sweet baked goods, often made with chocolate chips, peanut butter or oatmeal. When speaking about the Internet, however, �cookie� takes on a totally different meaning.

Installing OracleAS Infrastructure
June-07-2007 Install OracleAS infrastructure

Managing the Oracle Internet Directory
June-07-2007 Start and stop Oracle Internet Directory processes

Managing and Configuring OracleAS Web Cache
June-07-2007 Set up basic invalidation mechanism

Administering the OracleAS Single Sign-On Server
June-07-2007 Manage and configure OracleAS Single Sign-On server

Securing OracleAS Components using SSL
June-07-2007 Manage wallets

(ISC)2 to Intensify Requirements for CISSP
Daniel Margolis, Associate Editor June-04-2007 The International Information Systems Security Certification Consortium ((ISC)2) will be making more stringent the requirements for the Certified Information Systems Security Professional (CISSP) certification.

Build Relationships with Your Instructors
Brian Summerfield, Senior Editor June-04-2007 Whether it�s a college classroom, a certification boot camp or an employer�s training session, chances are that in the not-too-distant future, you�ll find yourself in a situation in which you�re a student. And when you do, you should take advantage of tho

The Art of Procrastination
Brian Summerfield, Senior Editor May-31-2007 I have no doubt that almost all our readers have, at some time or another, seen those motivational �Successories� posters that grace the walls of so many cubicle farms.

Running a Forms Developer Application
May-31-2007 Insert, update and delete records

Working with Other Canvas Types
May-31-2007 Create a toolbar

Working with Text Items
May-31-2007 Manage and modify text items using the Property Palette

Programming Function Keys
May-31-2007 Define key triggers and their uses

Working with Record Groups
May-31-2007 Define query record groups programmatically and nonprogrammatically

Past Aademia Feature Articles
May-29-2007

IT�s Academic
Tegan Jones, Daniel Margolis, Ben Warden & Kellye Whitney May-25-2007 From emerging IT degree programs to new approaches to technical education, IT has found its place in academi

David Garrett, 1973 � 2007
Carmi Levy May-25-2007 In April, the editors at Certification Magazine were shocked and saddened to learn David Garrett, our column

News & Notes for IT Professionals
Daniel Margolis May-25-2007 Microsoft Deletes Round of Vista Certification Beta TestingLate last year and early this year, Micro

�Animal House� or �Revenge of the Nerds�?
Brian Summerfield May-25-2007 In this special issue of CertMag, the editors will examine the increasingly close relationship betwe

Travails of the College Dropout
Daniel Margolis May-25-2007 Recognizing the value of a degree whether or not you see value in going to college.

ITAC and the Enterprise Architect
Andrew Josey May-25-2007 IT architecture is becoming the discipline that separates success from failure in large or complex IT projec

Henry Ford Community College: Learning Lessons from the Past
Tegan Jones May-25-2007 Since 1952, Ford Motor Co. and the Henry Ford Community College in Dearborn, Mich., have partnered to cultiv

Implementation to Instruction: Is Teaching on Your Horizon?
Eric Vanderburg May-25-2007 As employers continue to need more educated IT professionals, the demand for qualified IT instructors has in

Top 10 Resume Mistakes IT Pros Should Avoid
Katherine Spencer Lee May-25-2007 If you�re updating your resume in preparation for a job hunt, chances are you�ve found plenty of advice on w

Open Source Survey
Daniel Margolis May-25-2007 As previously reported in this magazine, Microsoft Corp. and Novell Inc., a manufacturer of open-sou

IT Academia Across the Pond
Daniel Margolis May-25-2007 Speaking with an IT pro in the UK about the college experience.

June 2007
May-25-2007

Go Beyond Studying: Absorbing Knowledge
Brian Summerfield, Senior Editor May-24-2007 It might not be intuitive for a newsletter titled �Study Guide� to downplay the significance of studying. After all, the �branding� of this particular medium suggests its bread and butter is helping readers study better. And that�s undeniably true � it do

Installing OracleAS Infrastructure
May-24-2007 Install OracleAS infrastructure

Managing the Oracle Internet Directory
May-24-2007 Start and stop Oracle Internet Directory processes

Managing and Configuring OracleAS Web Cache
May-24-2007 Set up basic invalidation mechanism

Administering the OracleAS Single Sign-On Server
May-24-2007 Manage and configure OracleAS Single Sign-On server

Securing OracleAS Components using SSL
May-24-2007 Manage wallets

Adobe to Launch Entry-Level Certifications
Daniel Margolis, Associate Editor May-21-2007 Adobe Systems is developing a new line of certifications for its software. Called Adobe Certified Associate, the suite of exams will help validate a test candidate�s ability to create, manage, integrate and communicate information using Adobe�s multimedia

Eye on Certification: Entry-Level Credentials
Brian Summerfield, Senior Editor May-17-2007 Many recent polls and studies on the most in-demand skills and certifications in IT have included security, storage, and network and system design � all the specialties one might expect to find. Professionals in these fields typically have a substantial a

Deploying Windows Vista
May-17-2007 Troubleshoot deployment issues

Managing Windows Vista Security
May-17-2007 Troubleshoot security configuration issues

Managing Windows Vista Security
May-17-2007 Configure and troubleshoot User Account Control

Managing and Maintaining Systems That Run Windows Vista
May-17-2007 Troubleshoot policy settings

Configuring and Troubleshooting Networking
May-17-2007 Troubleshoot connectivity issues

Online degrees suited for individuals who hold a major IT certification.
Western Governors University May-17-2007 Employers now want you to have great IT skills, industry certifications, and a degree. At WGU, your great IT experience and certifications can help accelerate getting your degree and reaching your career goals. Find out more.

So You Wanna Be an SME�
Brian Summerfield, Senior Editor May-10-2007 Information technology certifications frequently are built by a collection of subject-matter experts (SMEs) who aren�t employed by the program. Some of these people already are in a database that the certifying organization consults whenever it needs to d

Installing and Configuring Microsoft Exchange Servers
May-10-2007 Prepare the infrastructure for Exchange installation

Installing and Configuring Microsoft Exchange Servers
May-10-2007 Configure Exchange server roles

Configuring Recipients and Public Folders
May-10-2007 Configure public folders

Configuring Recipients and Public Folders
May-10-2007 Move mailboxes

Configuring Disaster Recovery
May-10-2007 Configure high availability

Cisco Updates Security Certification
Daniel Margolis, Associate Editor May-10-2007 Cisco is in the process of updating its Cisco Certified Security Professional (CCSP) certification. New courseware was made available for Cisco learning partners last week.

Convergence Certification Introduced
Daniel Margolis, Associate Editor May-07-2007 As technology continues to synchronize, IT job roles are converging along with it, with data- and voice-based competence dovetailing in the same positions. According to the Computing Technology Industry Association (CompTIA), the industry has articulated

Video Game Development as a Degree
Ben Warden May-07-2007 Video game developers never have been in such high demand as the emergence of video games themselves

The Four P�s are Dead � Long Live the Six C�s
Paul Greenberg May-07-2007 When I tell marketing mavens this, the first thing traditional (and even occasionally forward-thinki

Know Your Industry: Databases in Health Care
Brian Summerfield May-07-2007 Although the health care industry always has been faced with the challenge of organizing voluminous

Dynamic Languages: Perl, Ruby, Python
David Garrett May-07-2007 Perl, Ruby, Python � so many languages, so little time. Which should you learn or learn next? All ar

Best Practices in Tech Support
Daniel Margolis May-07-2007 As computers and the roles they play in peoples� lives have changed over the years, tech support has

Employing Word-of-Mouth Marketing
Lisa Rummler May-07-2007 Some companies choose to not advertise, instead relying on the power of their reputation to draw in

Is WiMAX the Future of the Wireless Industry?
Tegan Jones May-07-2007 With Wi-Fi hotspots on every corner and Internet-ready cell phones in every pocket, it�s hard to believe there�s room for a new type of wireless service on the market.

Adapting Communication Styles for Different Audiences
Kellye Whitney May-07-2007 One of the most basic and effective strategies trainers can employ in physical or virtual classrooms is to adapt their delivery method or communication style to accommodate the various learning styles in the audience.

Standards of Storage Architecture
Ben Warden May-07-2007 Standards and initiatives are talked-about topics because many storage problems have to do with software compatibility.

IT Security: Heating Up or Cooling Down?
Daniel Margolis May-07-2007 Is IT security heating up or cooling down? Well, it�d be difficult for it to get much hotter than it

Turbo Brainstorming: Pepping Up Project Management
Tegan Jones May-07-2007 Brainstorming is one of the most common methods teams use to generate ideas.

The Stars of Open Source
Tegan Jones May-07-2007 Although tech-savvy computer specialists historically have used open-source software, many newer programs have gained a popular appeal because of their user-friendly features and cool graphical styles.

How Does File-Sharing Liability Affect Your Network?
Steve Fletcher May-07-2007 Napster, BearShare, WinMX, Kazaa, Morpheus, BitTorrent � most of you have probably heard of at least one of these peer-to-peer file-sharing programs. How many, however, realize the liabilities that can occur from using such programs on your corporate netw

The Top 10 Types of Cheaters
John Fremer, Ph.D., Jamie Mulkey, Ed.D., and Cyndy Fitzgerald, Ph.D. May-07-2007 Do you know who is cheating on your exam?

Strategies for Taking Multiple-Choice Tests
Brian Summerfield, Senior Editor May-03-2007 Many certification organizations have adopted sophisticated methods of evaluating candidates such as essays and performance-based assessments, largely because the content has gotten deeper and program directors want reliable and secure means of determinin

Backup and recovery
May-03-2007 Describe new RMAN reliability features (block media recovery, trial recovery)

Load and unload Data
May-03-2007 Explain Data Pump architecture

Application tuning
May-03-2007 Use the SQL Tuning Advisor

Space management
May-03-2007 Reclaim wasted space from tables and indexes using the segment shrink functionality

General storage enhancement
May-03-2007 Relocate SYSAUX occupants

Move into Management...
May-03-2007 Having trouble viewing this message from Bellevue University? Click Here

Google Teams Up with Personal Democracy Forum, Creates 2007 Conference Scholarships
May-01-2007 New York � May 1 Personal Democracy Forum (PdF) � a conference that examines how Internet technology

Study Finds Cybercriminals Becoming More Collaborative, Specialized
Daniel Margolis, Associate Editor April-30-2007 Symantec recently released its 11th Internet Security Threat Report, which offers an overview of threat activity between July 1 and Dec. 31, 2006. It was generated by Symantec�s Security Response organization, which surveys the world�s Internet-based thre

Fast-Teks Offers Solutions to Microsoft's New Operating System
April-30-2007 Tampa, Fla. � April 30 As the worldwide general availability date for Microsoft�s Widows Vista syste

Comodo Introduces Technology to Reduce Cost of EV SSL Ownership
April-30-2007 Jersey City, N.J. � April 30 Comodo, a global certification authority and provider of identity and t

Updated COBIT Framework Reduces IT Risks, Improves Compliance
April-30-2007 Rolling Meadows, Ill. � April 30 On May 7, the IT Governance Institute (ITGI) will release COBIT 4.1

The International Market for Certification
Kellye Whitney April-27-2007 The international certification market is drawing a lot of attention. Although most agree the United States

A Measure of Safety
David Garrett April-27-2007 Self-employment is risky. There�s no other way to put it. You don�t have the luxury (or safety) of a steady

News & Notes for IT Professionals
Daniel Margolis April-27-2007 Spam Patterns in 2006 and Predictions for �07MessageLabs has announced the results of its annual int

Cheddar, Lettuce and Bread
Brian Summerfield April-27-2007 Careers in information technology are viewed as a risky proposition for outsiders who harbor a doom

The Bill Meetings
Daniel Margolis April-27-2007 Examining the public image of the innerworkings of Microsoft.

PMI Credentials Aim to Bring Organizational Success
Patti Harter April-27-2007 The Project Management Institute is developing a new credential, the Program Management Professional (PgMP)

General Mills: The College-Friendly Company for IT
Kellye Whitney April-27-2007 With about 28,000 employees worldwide, General Mills (GMI) is perhaps best-known for food and brands such as

The Value of Certification for the RFID Technician
Mark Brown April-27-2007 As the RFID industry gains momentum, more and more consulting opportunities present themselves. Individuals

CompTIA and CEA�s Home Technology Integration Certification
Neill Hopkins and Miles Jobgen April-27-2007 The Computing Technology Industry Association (CompTIA) and the Consumer Electronic Association (CEA) have d

Workplace Diplomacy: Why It�s Critical to Your Career Success
Katherine Spencer Lee April-27-2007 The greater the role technology plays in the success of companies, the more visible IT professionals become.

Building Up Your Business Knowledge
Matt McGrath April-27-2007 Anyone who has read an IT trade journal in the last several years can tell you employers� most sought-after

Despondent Correspondent
Daniel Margolis April-27-2007 Developing a career in IT is not all fun and games. Apparently, it can be a little depressing, as we

May 2007
April-27-2007

INDUSTRY NEWS LIST
April-27-2007 NEWS LIST

Demand for SCP�s IT Security Certification Continues to Skyrocket
April-27-2007 Baltimore � April 24 Prometric, a provider of technology-enabled testing and assessment services, ha

Certiport Partners with Adobe to Deliver Entry-Level Certification on Adobe Software
April-27-2007 Salt Lake City � April 24 Certiport has partnered with Adobe Systems Inc. to develop and launch a li

New OnDemand Personal Navigator 9.0 Reduces Time, Cost of Global Rollouts
April-27-2007 King of Prussia, Pa. � April 23 OnDemand Software, a division of Global Knowledge, has released OnDe

Eye on Certification: Linux
Brian Summerfield, Senior Editor April-26-2007 The operating system launched in 1991 by then-unknown Linus Torvalds, Linux (or �Linus� Minix,� a homage to a kernel for another UNIX-ish operating system invented by eventual rival Andrew Tanenbaum), is perhaps one of IT�s most unlikely success stories.

Implement basic teleworker services
April-26-2007 Configure ADSL (i.e., PPPoE or PPPoA)

Implement Frame-Mode MPLS
April-26-2007 Configure and verify Frame-Mode MPLS

Implement a site-to-site IPSec VPN
April-26-2007 Describe and configure Cisco Easy VPN solutions using SDM

Implement Cisco device hardening
April-26-2007 Describe, configure and verify autosecure/One-Step Lockdown implementations (i.e., CLI and SDM)

Describe and configure Cisco IOS IPS
April-26-2007 Configure Cisco IOS IPS using SDM

Small Businesses See More Spam
Daniel Margolis, Associate Editor April-23-2007 MessageLabs has released its March Intelligence Report, analyzing patterns in Web-based threats during the first quarter of 2007. Quarter-on-quarter spam levels have risen to 76.3 percent, their highest in two years.

Preparing for Careers in IT Training
Brian Summerfield, Senior Editor April-19-2007 IT pros go into training for several reasons. Some are early retirees who want to continue working, others are recovering workaholics who desire a slower and simpler career and still others are simply gifted pedagogues.

Developing SSAS solutions by using BIDS
April-19-2007 Create and maintain measure groups and partitions

Managing SSRS
April-19-2007 Manage SSRS reports by using Report Manager

Developing reporting solutions by using SSRS
April-19-2007 Apply formatting and style

Developing business intelligence solutions by using SSIS
April-19-2007 Create control flow by using the control flow designer

Administering SSIS packages
April-19-2007 Manage SSIS package execution

Success doesn�t happen by chance
CISA April-19-2007 Put you and your organization in the lead with ISACA�s Certified Information Systems AuditorTM (CISA�) and Certified Information Security Manager� (CISM�) certifications.

CompTIA Easing Transitions for U.S. Veterans
Daniel Margolis, Associate Editor April-16-2007 In the wake of the Walter Reed hospital scandal, in which wounded U.S. Army soldiers were found to be recovering in unsatisfactory and unsanitary conditions, more attention has been focused on supporting military personnel as they transition into civilian

Budgeting Time for Certification Study
Brian Summerfield, Senior Editor April-12-2007 Time is an interesting thing. Although intangible, it is nonetheless very real. It�s also a commodity of sorts, and it is often described in terms found in discussions about money: Phrases such as �How did you spend your time?� and �It saved me some time�

Describe the security threats facing modern network infrastructures
April-12-2007 Describe and list mitigation methods for common network attacks

Implement basic AAA using Cisco routers
April-12-2007 Describe the features of TACACS+ and RADIUS AAA protocols

Implement secure network management and reporting
April-12-2007 Describe SNMPv3 and NTPv3

Implement the Cisco IOS IPS feature set using SDM
April-12-2007 Explain IPS technologies, attack responses and monitoring options

Implement IPsec VPN on Cisco routers using SDM
April-12-2007 Describe the building blocks of IPsec and the security functions it provides

Eco-Friendly �Test Center of the Future� Unveiled
Daniel Margolis, Associate Editor April-09-2007 In late March, testing and assessment services provider Thomson Prometric launched its flagship environmentally friendly �test center of the future� in Baltimore.

Principles of Adult Education
Brian Summerfield, Senior Editor April-05-2007 It�s hard to imagine today, but for most of human history, the concept of adult education was pretty much nonexistent. The need simply wasn�t there � most of society was agrarian, and men and women who lived these relatively uncomplicated lives knew every

Deploying the 2007 Microsoft Office system
April-05-2007 Installing Office 2007

Configuring Windows Vista Automated Installation Settings
April-05-2007 Managing Windows Vista catalogs

Deploying Windows Vista
April-05-2007 Deploying Windows Vista using ZTI

Using Business Desktop Deployment Workbench
April-05-2007 Configuring a Distribution Point in BDD 2007 Workbench

Application Compatibility Toolkit
April-05-2007 Installing and configuring ACT 5

CompTIA Developing Printing and Document Imaging Certification
Daniel Margolis, Associate Editor April-02-2007 The Computing Technology Industry Association (CompTIA) is developing a new, vendor-neutral certification program. CompTIA is working with industry leaders such as Canon U.S.A., Konica Minolta, Lexmark International, Pitney Bowes, Sharp Electronics, Speci

Work Options for Retirees
Lisa Rummler April-02-2007 After toiling away for years to support themselves and their families, most people would welcome retirement and the opportunity to soak up the sun, take cruises or just sit back and relax. For some, though, once that chapter in their life has ended, the f

CRM Training Ain�t What It Used To Be, And Can�t Be
Paul Greenberg April-02-2007 Back in the day, when I was a young very, very cool, dude � OK, middle-aged guy, customer relationship management (CRM) was pretty much standardized to sales, marketing and customer support. In fact, when it wasn�t being confused for a technology, it ofte

Personal Database Solutions: An Overview
Brian Summerfield April-02-2007 Businesses benefit dramatically from the ability to organize and store information in databases, as do individual consumers. Both use these technologies to manage budgets and archive contacts, as well as many other tasks � each saves a substantial amount

Fun with Flash
David Garrett April-02-2007 Flash is a wily beast. Used well, it quickly can take a bland Web site from an unsalted meal to a four-course feast. Used poorly, it can turn a well-designed Web site into burned toast. Too much Flash (which goes hand in hand with too little information)

Demon Callers: How to Hold Your Temper
Kellye Whitney April-02-2007 If you work at a help desk, you inevitably will encounter callers you might classify as the devil. They might be verbally abusive, miserably impatient and fond of interrupting with verbal castigations while you, the imperiled help desk analyst, attempt to

Following Up with Customers
Ben Warden April-02-2007 Bert Morano, a former independent IT consultant turned IT firm owner, has seen each area of his business benefit in more than one way from consistent customer follow-up. His message to those who work independently or within the IT department at a firm is

Open Source as a Driver of Globalization
Daniel Margolis April-02-2007 Open-source software is a hot-button issue because it leads to some sticking points in terms of intellectual property rights and the ability of certain segments of the IT industry to sustain financial compensation.

Item Types in Computer-Based Testing
James A. DiIanni April-02-2007 The advent of computer-based testing, the ability to deliver and score tests electronically, has opened a prime opportunity to expand the types of questions that can be presented in a testing environment.

The Three Most Common Mistakes in IT Security
Daniel Margolis April-02-2007 The most common security mistake organizations make is not institutionalizing awareness of computer security and not training employees as to why it�s important.

Specialization in Networking
Lisa Rummler April-02-2007 When it comes to specialization, it is important to have a solid foundation in the basics before branching out into fancier, more complex stuff. And for networking, this is no exception. That foundation is in routing and switching.

The Fundamentals for IP Storage
Tegan Jones April-02-2007 In many ways, IP storage systems work the same as any storage network � they use the serial small computer system interface (SCSI) protocol to communicate with their disk drives, they require redundancy to ensure their data are secure and they need an exp

D-Learning, E-Learning, M-Learning and Beyond
Tegan Jones April-02-2007 Instructors frequently are called upon to teach people who are scattered across a large geographic area. While it�s sometime necessary to bring together those individuals in one location, their learning needs often can be met remotely.

Wireless High: It�s Not Just for Colleges Anymore
Ben Warden April-02-2007 After being a staple on college campuses for the past few years, wireless networking is moving into high schools across the United States.

Head Games
Brian Summerfield, Senior Editor March-29-2007 In CertMag�s Study Guide, we try to show readers how they can build up their brainpower using various tools and techniques, but by and large, most people wouldn�t associate these with the word �fun.� That�s not to say these educational means aren�t engagi

Planning and Designing
March-29-2007 Design or modify a simple LAN using Cisco products

Implementation and Operations
March-29-2007 Configure a switch with VLANs and inter-switch communication

Troubleshooting
March-29-2007 Troubleshoot routing protocols

Technology
March-29-2007 Evaluate the characteristics of routing protocols

Technology
March-29-2007 Evaluate key characteristics of WANs

Chinese IT Education Sees Boost from U.S. School
Daniel Margolis, Associate Editor March-26-2007 Stevens Institute of Technology recently awarded master�s degrees in telecommunications management, photonics and microelectronics to Chinese students who completed 18 months of graduate study at Stevens� partner school, Beijing Institute of Technology (B

Equilibrium: Best IT Careers for Work-Life Balance
David Garrett March-23-2007 If you�re like many IT pros, the push-pull between work and life can easily become one-sided. But there are IT jobs out there that lend themselves to a better work-life balance. Learn which careers can lead to having both a job and a life.

If You Build It, They Won�t Come (Unless You Invite Them)
David Garrett March-23-2007 A blog is a living, vital site you can update weekly or even daily. If you use it well, it never gets old. And if you restrict your blog to your field of expertise � database design, network intrusion detection, HVAC systems or Cisco routers � you can wri

News & Notes for IT Professionals
Daniel Margolis March-23-2007 Study: IT Talent Needed for U.S. to Remain Globally CompetitiveThe Hamilton Project, an initiative b

The Ant and the Grasshopper
Brian Summerfield March-23-2007 Most of you probably are familiar with Aesop�s fable about the ant and the grasshopper. For those of

Poetry Spam
Daniel Margolis March-23-2007 The method behind the madness of gibberish spam.

Building Your Career Path in Information Security
Ed Zeitler March-23-2007 To have a successful career progression in information security, you now must go beyond technical know-how to gaining management and communications skills, as well as an understanding of policy, processes and personnel.

Sprint Nextel: Calling All Certified Techies
Kellye Whitney March-23-2007 With a staff of about 8,000 full-time, contract and outsourced IT professionals, Sprint Nextel provides many opportunities for techies, from analysts to programmers to project managers. But if you want a job at Sprint Nextel, you have to be smart, and you

IT Infrastructure Managers: Will the Third Wave Energize Companies?
Mark Vorholt March-23-2007 The job role of IT infrastructure manager can become a sort of catchall in many IT departments. Moving into this management position can mean tackling everything from network support to help-desk services, security management and database administration.

CWNE: Building a Wireless Network Expert
Devin Akin March-23-2007 In the beginning, the Certified Wireless Network Professional (CWNP) program set company direction partly based on knowledge of the certification industry and partly based on business best practices. Now, with overwhelming participation, the program has t

Web 2.0: You Might Hate the Name but Learn to Love the Technology
Katherine Spencer Lee March-23-2007 Unless you�ve been coding in a cave for the past year or two, chances are you�ve heard at least a little about Web 2.0. But what is it really all about? More specifically, what does it mean for your career?

Getting Ahead with IT Internships
Tegan Jones March-23-2007 Although earning a perfect grade-point average in a respected academic program looks great on a resume, companies need more than a person who can pass tests. Completing IT internships can help grads prove they can apply the academic lessons they�ve learne

Tales from Academia
Daniel Margolis March-23-2007 Tell us about your college experiences! We�re developing a feature in CertMag focusing on what�s hap

April 2007
March-23-2007

Eye on Certification: Internet
Brian Summerfield, Senior Editor March-22-2007 In the wired (and increasingly wireless) world in which we live, the Web is used for, well, just about everything, really. Consequently, Internet-related certification can be good career move for IT professionals.

Envisioning and Designing an Application
March-22-2007 Create a proof-of-concept prototype

Designing and Developing a User Interface
March-22-2007 Choose an appropriate layout for the visual interface

Designing and Developing a Component
March-22-2007 Create the high-level design of a component

Testing and Stabilizing an Application
March-22-2007 Resolve a bug

Deploying and Supporting an Application
March-22-2007 Evaluate the physical design of an application (considerations include the design of the project structure, the number of files, the number of assemblies and the location of these resources on the server)

Cisco to Acquire WebEx for $2.9 Billion, Will Gain Leg into SMB Market
Kellye Whitney, Senior Editor March-19-2007 Cisco Systems plans to buy online videoconferencing company WebEx Communications for $2.9 billion. In a March 15 podcast, Cisco Chief Development Officer Charles Giancarlo said the acquisition is the latest step in the fulfillment of Cisco�s vision for n

Passing Written Tests
March-15-2007 As certification programs get more sophisticated, more of them are adopting testing methods that go beyond the multiple-choice exam. One increasingly common approach is to include a written portion, in which candidates compose essays that delve into the d

Conduct the operation of Spanning Tree protocols in a hierarchical network
March-15-2007 Configure RSTP (PVRST) and MISTP

Implement gateway redundancy technologies
March-15-2007 Configure HSRP, VRRP and GLBP

Describe and configure security features in a switched network
March-15-2007 Verify Catalyst switch (IOS-based) security configurations (i.e., Port Security, 802.1x, VACLs, Private VLANs, DHCP Snooping, and DAI)

Configure support for voice
March-15-2007 Describe the characteristics of voice in the campus network

Earn Your IT Degree Plus Major IT Certs at the Same Time�at No Extra Cost!
Western Governors University March-15-2007 Today�s IT employers have choices. And they�re choosing to hire employees who �have it all��the experience, the certifications, and the degree. That�s what WGU�s competency-based IT programs deliver�and why we have the support of leading tech companies li

Implement VLANs
March-14-2007 Explain and configure VLAN trunking (i.e., IEEE 802.1Q and ISL)

Fibre Channel Surfing
Kellye Whitney March-14-2007 Fibre channel, fibre channel, where art thou fibre channel? If fibre channel were actually something that could get lost, that would be a great opening, but a better question for the purposes of this article might be, �When art thou fibre channel?� As in,

Serious Games in Development
Daniel Margolis, Associate Editor March-12-2007 The words �serious� and �game� generally are not associated with each other. After all, a game is a recreational activity by definition � it�s more likely to be paired with �fun.�

Become a Goal Setter
Brian Summerfield, Senior Editor March-08-2007 Most successful people don�t succeed because they have the intellect of Einstein, the communication skills of Churchill or the creativity of DeBussy but rather because they form goals and stick to them. Although those other qualities certainly don�t hurt,

Install Cisco IDS/IPS sensors and configure essential system parameters
March-08-2007 Install and configure Cisco IDS/IPS

Install Cisco IDS/IPS sensors and configure essential system parameters
March-08-2007 Describe the functions and modes of Cisco IDS/IPS

Describe Cisco IDS/IPS sensor advanced system parameters
March-08-2007 Describe network vulnerabilities and exploits and the practices and methodologies used to protect the network

Upgrade and maintain Cisco IDS/IPS sensors
March-08-2007 Describe and install sensor and signature updates

Upgrade and maintain Cisco IDS/IPS sensors
March-08-2007 Maintain and monitor the sensor

Looking for Opportunities Abroad
Daniel Margolis March-08-2007 Going overseas can be a life-changing, enriching experience whether your reasons are personal or pro

The Evolution of CRM
Paul Greenberg March-08-2007 Back in the days of customer relationship management (CRM) 1.0, the definition seemed so simple. CRM

Your Database on ACID: A Simple Set of Rules for Data Safety
David Garrett March-08-2007 Acid might screw up your brain, but it won�t hurt your database. Not the drug, of course. Here we�

Ajax: Cool Tool or Problematic Platform?
David Garrett March-08-2007 Ajax, among other things, is a cleanser, the name of not one but two Greek heroes described by Homer

Forming a Corporation Around You
Lisa Rummler March-08-2007 Things have been going pretty well for you as an independent IT professional � contracts have been r

Web Design Via Open-Source Tools
Ben Warden March-08-2007 Many well-known proprietary software tools have been transformed into a free open-source program ove

Protect Your Program From Test Administration Myths
Robert Pedigo March-08-2007 Test administration is where the rubber really meets the road for testing programs. It�s where test

Project Management: Job or Ability?
Daniel Margolis March-08-2007 Project management, admittedly, is a full-time occupation. But is it only an occupation, or is it a more universal skill? Should it be just a job or something everybody should have?

Security Audits: How Too Many or Too Few are Dangerous
Ben Warden March-08-2007 Based on a company�s size, the phrase �security audit� could be heard regularly or be mistaken as a foreign saying.

Assessing the Efficacy of Your Training Program
Tegan Jones March-08-2007 Across all industries and specialties, training programs take a significant investment of both time and money. Yet, after the instructors have come and gone, it�s often difficult for companies to determine whether the sessions were worth the resources the

The Cost Benefits of Wireless
Tegan Jones March-08-2007 For busy professionals, being able to use laptops in any office space, break room or even the john can be the difference between making and missing tight deadlines.

KPIs in Help Desk Organizations
Kellye Whitney March-08-2007 There are three key performance indicators (KPIs) with which all help-desk personnel are probably concerned at any given moment: customer satisfaction, response time and escalation.

Facilitating Telecommuting
Kellye Whitney March-08-2007 In today�s modern business, with its global schedule and corresponding extended work days, telecommuting can mean the difference between productivity and high productivity. But there are issues that prevent many companies from taking advantage of this al

Cisco Updates CCDA Certification
Daniel Margolis, Associate Editor March-05-2007 Cisco has updated its Cisco Certified Design Associate (CCDA) associate-level design certification curriculum. The new Designing for Cisco Internetwork Solutions (DESGN) curriculum emphasizes the converged enterprise network model to facilitate prepari

What I Really Learned in College
Brian Summerfield, Senior Editor March-01-2007 I�ve written in CertMag before about why IT pros should at least consider attending a university to further their careers. (Read more about that here, here and here.) While we haven�t taken a formal editorial stand in favor of techies going to college � e

Programming Concept Competencies
March-01-2007 Using LotusScript features in Domino � Using fixed arrays

Application Architecture and Performance Competencies
March-01-2007 Using extended class syntax

Back-End LotusScript Competencies
March-01-2007 Accessing Notes databases � Examining and adjusting an access control list

Back-End LotusScript Competencies
March-01-2007 Accessing rich text items in LotusScript classes - Writing in rich text items

User Interface Competencies
March-01-2007 Accessing documents using UIDocument

Move into Management...
Bellevue University College March-01-2007 ...with your accelerated bachelor's degree completed online in as little as 15 months!

Microsoft Deletes Round of Vista Certification Beta Testing
Daniel Margolis, Associate Editor February-26-2007 Late this month, Certiport will introduce its Microsoft Business Certification program for the 2007 Microsoft Office system and for Vista itself. Developed in collaboration with Microsoft over the past year, the program will feature Web-based pretests, ap

The Perils of Multitasking
Brian Summerfield, Senior Editor February-22-2007 In our fast-paced world, multitasking is considered a cardinal professional virtue. People who can juggle multiple assignments at once are considered to be working wonders, and most of us admire their seemingly superhuman productivity. Technology workers

General Security Concepts
February-22-2007 Recognize the following attacks and specify the appropriate actions to take to mitigate vulnerability and risk: Dos/DDoS, Back Door, Spoofing, Man in the Middle, Replay, TCP/IP Hijacking, Weak Keys, Mathematical, Birthday, Password Guessing (Brute Force,

Communication Security
February-22-2007 Recognize and understand the administration of the following types of remote access technologies: 802.1x, VPN, RADIUS, TACACS, L2TP/PPTP, SSH, IPSEC, Vulnerabilities

Infrastructure Security
February-22-2007 Understand security concerns and concepts of the following types of devices: Firewalls, Routers, Switches, Wireless, Modems, RAS, Telecom, VPN, IDS, Network Monitoring/Diagnostics, Workstations, Servers, Mobile Devices

Basics of Cryptography
February-22-2007 Understand and be able to explain the following concepts of PKI: Certificates (Certificate Policies, Certificate Practice Statements), Revocation, Trust Models

Operational/Organizational Security
February-22-2007 Understand and be able to explain the following concepts of risk identification: Asset Identification, Risk Assessment, Threat Identification, Vulnerabilities

Newbies: How to Break Into the IT Industry
Neill Hopkins February-16-2007 When it comes to growth in the IT industry, it looks like we�ve finally turned the corner. Yet, this growth has not been spread evenly: Certain regions, industries and niches are hiring more IT professionals than the rest.

Money Matters: Looking Ahead and Planning the Future
David Garrett February-16-2007 Consultants � and above all, tech consultants � tend to live in the moment, pulled in a thousand directions by a wayward schedule, a BlackBerry that won�t stop beeping and the incessant demands of clients who do not understand that a two-minute e-mail out

News & Notes for IT Professionals
Daniel Margolis February-16-2007 Virtual Worlds Could Be TaxedImagine Pac-Man coming home from a busy day of eating dots and dodging

Longevity
Brian Summerfield February-16-2007 I came across an interesting news item recently, one that offers a nice illustration of sustained pe

Introducing iNothing
Daniel Margolis February-16-2007 Why exactly is the technology media practically upending itself in anticipation of iPhone?

Cisco Updates CCDA
Roger Beatty February-16-2007 Cisco is embarking on a major revision of its Network Design Learning and Certification program. Focusing on the foundational Cisco Certified Design Associate (CCDA) certification, the updated program ensures that Cisco network design principles and strat

Incentra Solutions: IT Pros Focused On Storage Services
Daniel Margolis February-16-2007 With 40 percent of its employees in the IT department, Incentra Solutions understands the value of highly skilled and certified information technology professionals. Although the company focuses on storage solutions, its IT job roles run the gamut of the

Ethical Hackers: Hacking for Fun and Profit
Steve Fletcher February-16-2007 With a title like �hacker,� gaining credibility in the IT sector can be difficult. The ethical hacker, however, is quickly becoming a popular job role as security continues to increase in importance.

Considering A Consulting Career
Katherine Spencer Lee February-16-2007 With the employment market for IT workers continuing to improve, you might feel ready to take your career in a new direction. Perhaps you have dreamed of being your own boss and having the flexibility to set your own hours. Or maybe you want exposure to a

IT Hot Spots: Niches, Industries, Regions
Tegan Jones February-16-2007 When it comes to growth in the IT industry, it looks like we�ve finally turned the corner. Yet, this growth has not been spread evenly: Certain regions, industries and niches are hiring more IT professionals than the rest.

Certification Celebrations
Daniel Margolis February-16-2007 Members of our CertMag.com community forums don�t just come around seeking advice or arguments relat

March 2007
February-16-2007

Eye on Certification: Information Security
Brian Summerfield, Senior Editor February-15-2007 Conditions both within and outside the IT industry have created something of a perfect storm for information security professionals, as well as those considering this career path. The hazards of cyberspace have risen in quantity and lethality, and the thr

Use CSA MC to configure groups, manage hosts and build policies
February-15-2007 Build Agent kits for the newly created groups

Use CSA MC to configure rules
February-15-2007 Describe and configure the Network Shield Rule

Define application classes and work with variables
February-15-2007 Discuss how events sets are used to ease administration of security policies

Use CSA Analysis and define and generate reports
February-15-2007 Explain the features of the Event Log and Event Monitor

Earn Your IT Degree Plus Major IT Certs at the Same Time�at No Extra Cost!
Western Governors University February-15-2007 Today�s IT employers have choices. And they�re choosing to hire employees who �have it all��the experience, the certifications, and the degree. That�s what WGU�s competency-based IT programs deliver�and why we have the support of leading tech companies li

Describe and deploy the CSA and CSA MC products
February-14-2007 Identify the administration workstation requirements

Certiport to Introduce Microsoft Business Certification Program
Daniel Margolis, Associate Editor February-12-2007 Late this month, Certiport will introduce its Microsoft Business Certification program for the 2007 Microsoft Office system and for Vista itself. Developed in collaboration with Microsoft over the past year, the program will feature Web-based pretests, ap

On Recertification
Brian Summerfield, Senior Editor February-08-2007 In professional education today, there has been a transformation in the way learning is viewed in terms of time � instead of regarding education as an event, it is being seen more as a process. This trend has been born of necessity. The speed of innovatio

Creating User Services
February-08-2007 Use and edit intrinsic objects. Intrinsic objects include response, request, session, server and application.

Creating and Managing Components and .NET Assemblies
February-08-2007 Create and modify a .NET assembly

Consuming and Manipulating Data
February-08-2007 Access and manipulate data from a data store. Data stores include relational databases, XML documents and flat files. Methods include XML techniques and ADO.NET.

Deploying a Web Application
February-08-2007 Plan the deployment of a Web application.

Configuring and Securing a Web Application
February-08-2007 Configure authorization. Authorization methods include file-based methods and URL-based methods.

Success doesn�t happen by chance
ISACA February-08-2007 Put you and your organization in the lead with ISACA�s Certified Information Systems AuditorTM (CISA�) and Certified Information Security Manager� (CISM�) certifications.

More Than 30,000 Certified for Security+
Daniel Margolis, Associate Editor February-05-2007 More than 30,000 IT professionals have been certified for the Computing Technology Industry Association (CompTIA) Security+ certification program, and that figure is as of November 2006.

Networks
February-02-2007 Identify tools, diagnostics procedures and troubleshooting techniques for networks

Pass Your Certification Exam. Guaranteed!
Measure Up February-01-2007 Make sure you're ready for the exam and the tests of life on the job. With MeasureUp Practice Tests, you'll be ready. It's guaranteed!

Preparing for Experience-Based Certifications
Brian Summerfield, Senior Editor February-01-2007 In this newsletter, we frequently discuss how to study written materials, build home labs, get the most out of e-learning and otherwise prepare for certification tests. Not all credentialing programs are exam-based, though. There are a few certs out there

Personal Computer Components
February-01-2007 Identify the fundamental principles of using personal computers

Laptops and Portable Devices
February-01-2007 Identify the fundamental principles of using laptops and portable devices

Operating Systems
February-01-2007 Identify tools, diagnostic procedures and troubleshooting techniques for operating systems

Security
February-01-2007 Perform preventative maintenance for computer security

Networking Strategies for Dummies
Daniel Margolis February-01-2007 The popular, now defunct, comedy show �The Kids In The Hall� once aired a sketch called �Businessmen

Marketing CRM to SMBs
Tegan Jones February-01-2007 While many large enterprise companies were demanding robust customer relationship management (CRM) s

The Role of OLAP in CRM
Brian Summerfield February-01-2007 Customer relationship management (CRM) has revolutionized retail and the consumer life cycle in the

Testing Your Application: What to Look For
Ben Warden February-01-2007 When testing your software application, four aspects are crucial for a successful test: accuracy, en

Moving Up to Help Desk Manager
Kellye Whitney February-01-2007 Unless you�re one of the rare, supremely content individuals who feel as though your job is all you�

Fear and Loathing in Client Conference Rooms
Ben Warden February-01-2007 Offices and conference rooms are to business professionals what practice facilities and ballparks ar

ALOHAnet: The World�s First Wireless LAN
Daniel Margolis February-01-2007 Believe it or not, there was a time when communication between computers was done point-to-point, necessarily though a wired connection, by manual control.

Trainer Certification: Necessity or Luxury?
Tegan Jones February-01-2007 Because getting certified takes time and money (two things everyone lacks), it�s no surprise IT pros spend so much time debating the relevance and practical application of certifications. For certification trainers, however, this debate is much less robus

Risky Business 101: How to Identify and Measure Risk
David Garrett February-01-2007 Without risk, there would be no business � nothing ventured, nothing gained, as the saying goes.

Profiles in Project Management Excellence
Lisa Rummler February-01-2007 When it comes to excellent project management, the applicable traits transcend industries � what is good for IT also is good for other facets of business.

Task Criticality and Scoring
James A. DiIanni February-01-2007 A high percentage of standard knowledge-based tests are scored with each question or item being equal in the number of points counted toward the final score. In knowledge-based testing, this scoring method is appropriate, and it simplifies the test-design

Is Open Source Out to Take Over the World?
Ben Warden February-01-2007 A more accurate question, though, might be: Is Open Source Out to Stop the World Takeover?

Super Bowl Boost to HDTV Sales Potential Headache for Consumers
Daniel Margolis, Associate Editor January-29-2007 Imagine, this Saturday, you�re at BestBuy and make a snap decision that you want to watch the Bears play the Colts on a massive, high-definition TV. You buy the TV, but the earliest it can be delivered is an hour before kickoff. �No matter,� you think. �I

Identity-Based Access Control Market Grows
Daniel Margolis, Associate Editor January-29-2007 This year might see a groundswell regarding the need for identity-based access control of networks, and it�s been a long time coming, said Jon Shalowitz, Applied Identity vice president of products.

Cisco Releases Security Quick Learning Modules
Daniel Margolis, Associate Editor January-29-2007 Cisco has released five Security Quick Learning Modules (QLMs), which provide access to information and instruction on product configuration. The QLMs are free and available online.

Learning While Earning
Brian Summerfield, Senior Editor January-25-2007 In an ideal situation, certification candidates would be able to devote all their time and energy to the �vita contemplativa technical� � that is, they could focus exclusively on learning about the concepts and practices behind new technologies. Most IT p

Managing the Oracle Instance
January-25-2007 View the database alert log

Administering User Security
January-25-2007 Create and manage database user accounts

Managing Data and Concurrency
January-25-2007 Manipulate data through the use of SQL

Performing Database Recovery
January-25-2007 Recover from loss of a redo log file

Earn Your IT Degree Plus Major IT Certs at the Same Time�at No Extra Cost!
Western Governors University January-25-2007 Today�s IT employers have choices. And they�re choosing to hire employees who �have it all��the experience, the certifications, and the degree. That�s what WGU�s competency-based IT programs deliver�and why we have the support of leading tech companies li

Vendor-Neutral Foundations for Efficient Storage Certification
Ralph Luchs January-24-2007 Storage is one of the fastest-changing and fastest-growing markets in IT today. With the SNIA Storage Networking Certification Program (SNCP), storage professionals at all levels can develop a foundation of vendor-neutral, systems-level credentials.

Sunny or Stormy? The Forecast for IT Employment in 2007
Katherine Spencer Lee January-24-2007 If you�re thinking of making a job change or already have started your search, you probably have man

Figuring Out What You�re Worth
Patrick von Schlag January-24-2007 Determining whether you're fairly compensated can be one of the most frustrating aspects of any career. It always seems as if the grass is greener elsewhere, but how do you know? It takes an analysis of your experience, education, age, industry and more.

Searching For IT Answers
January-24-2007 Whether you�re just getting started in IT or looking to move your career into its next phase, you li

Your Career Path to CIO
Brian Summerfield & Sarah Stone Wunder January-24-2007 The role of chief information officer is the pinnacle for corporate IT professionals. But to go from the server room to the boardroom, IT pros need more than technical skills. It takes advanced soft skills and business sense, as well.

Be Smart About Money: Three Financial Tips for Consultants
David Garrett January-24-2007 Money is not the root of all evil, but not having enough of it has inspired more evils than a body can count. As a consultant, you have to worry about money every day, because you�re not only your firm�s chief software designer but also its chief financia

February 2007
January-24-2007

News & Notes for IT Professionals
Daniel Margolis January-23-2007 Microsoft, Novell Form TruceMicrosoft Corp. and Novell Inc., a manufacturer of open-source software

After the Elections: Now What?
Daniel Margolis January-23-2007 Since the much ballyhooed 2006 midterm elections have ended, most Americans have probably calmed down and found themselves wondering, �OK, but what does this mean for me?� For IT pros, it�s likely to mean positive change, as the 110th Congress has the po

Desk Rage!
Brian Summerfield January-23-2007 A recent poll from Harris Interactive confirms what many of us already know: We�re stressed at work!

Partner-Driven, Customer-Ready: Novell�s Specialist Certifications
Steven King January-23-2007 Information technology professionals must be able to meet the most aggressive demands on the business network. They must be qualified to implement technologies, deliver on high-profile business initiatives, troubleshoot complex problems and safeguard all

IBM: A Technical and Professional Development Mecca for IT
Kellye Whitney January-23-2007 For many IT professionals in the job market, whether they are actively looking for work or passively scouting around for new or better opportunities, IBM represents a kind of Holy Grail.

Web Site Designers: HTML Auteurs
Daniel Margolis January-23-2007 Web site design, as careers go, is relatively young. The market for Web design skills is roughly 10 to 15 years old. So a traditional path for learning how to do it can be difficult to identify.